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Netigate vs Userflow

Netigate vs Userflow

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Overall Rating
4.6 (25)
4.8 (12)
Ease-of-Use
4.5 / 5
4.7 / 5
Value for Money
4.3 / 5
4.8 / 5
Customer Support
4.8 / 5
4.7 / 5
Functionality
4.3 / 5
4.8 / 5
Last Review Written
February 28, 2023
July 19, 2023
Pros/Cons
  • Pros

  • Both internal and external. It's easy to use, and we get good help from Netigate when needed.
  • Ease of access to employee insight - very happy about it.
  • Overall Netigate is a great solution. It offers not only the survey software, but a complete service around it.
  • Cons

  • It is relatively high-priced. Small and middle-sized companies may have trouble affording the tool.
  • It was a bit difficult to take out the report once the platform was changed.
  • The switch from the old to the new Netigate application was difficult.
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  • Pros

  • The flow builder works great and there are just a huge number of ways to build logic into the flows. We have a complex UI, and so it is great to have several methods of building logic to fall back on.
  • Making and deploying the flows was fun - it's like playing a game. Implementation was effortless for our developers.
  • It is a great tool at a great price. The customer service is great.
  • Cons

  • There is no way for new user to test the full version of the software before subscribing to the premium version. This is wrong and they should fix it.
  • Limited on what I can access from my mobile phone on Userflow platform. Takes a long time to load and occasionally failing completely to be accessible on my Android OS device.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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