NetSuite CRM vs Spark

NetSuite CRM has 185 reviews and a rating of 3.92 / 5 stars vs Spark which has 13 reviews and a rating of 4.77 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.92 / 5 (185)
4.77 / 5 (13)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
3.5 / 5
4.5 / 5
Customer Support
3.5 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
September 13, 2021
September 26, 2021
Pros/Cons
  • Pros

  • Very user friendly, great amount of customization ability, cloud based, Integrations with other software such as Concur, Avalara, Sales Force, etc.
  • It is also very easy to use. NetSuite CRM also offers a great API with its highly integratable system which makes it even more better.
  • Cons

  • In trying to do everything for everyone, it can introduce extra complexities and inter-product conflicts that require work arounds.
  • That we didn't have it sooner :( we were stuck with Quickbooks.
  • Pros

  • Spark has really refined this for me and allows me to better manage and maintain relations and lead magnets. Content is easy to sort and manage, great pricing structure.
  • And even better than the Mail app on iOS, which has problems with push notifications when using gmail. I also like the design, ease of use, and many useful settings and functions.
  • Cons

  • Could be sold as a product, pay once, and when upgrades are release company could charge small amounts that clients will upgrade.
  • This is the vert unique resource that we missed. Also Spark could be sold as a product not as a signature, signature is not good.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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