--- title: "Nextiva CRM Software Reviews, Demo & Pricing - 2026" description: "Review of Nextiva CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/crm/nextiva-crm-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Customer Experience Software](https://www.softwareadvice.com/customer-experience/) / Nextiva CRM Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Nextiva CRM Review From $6.99/month Free trial 1 plan Wondering if Nextiva CRM is right for your organization? Our Customer Experience Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Nextiva CRM No reviews yet Pricing Starting at $6.99 per user per month ### About Nextiva CRM The cloud-based CRM by Nextiva saves businesses time by consolidating all company communications into one platform. Deliver a smooth and seamless customer experience with a unified sales and service CRM. Nextiva's CRM does more than storing contact information. Businesses can easily track leads through their sales pipeline, making sure they don't slip through the cracks. Serve customers better with a full-featured help desk that can intelligently route cases to the correct team members. What makes Nextiva's CRM attractive for businesses is how it manages all of a company's communications—phone, chat, email and chat—on one platform. No third-party integrations are needed to streamline your workflow, increase sales and deliver outstanding customer service. Behind the scenes, Nextiva has a powerful automation engine that can save time handling repetitive tasks. It can move leads through your pipeline, follow up on customer requests or escalate cases to specific team members. Wondering if Nextiva CRM is right for your organization? Our Customer Experience Software selection experts can help you in 15 minutes or less. ## Nextiva CRM User Interface ## Popular Nextiva CRM Alternatives Main Product Nextiva CRM No reviews yet Ratings Breakdown - Ease of use - Value for money - Customer support - Functionality Pricing Starting at $6.99 per month Get Price Alternative Product [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(1009)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.99Ease of use - 4.17Value for money - 3.97Customer support - 4.29Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Efficy CRM](https://www.softwareadvice.com/crm/efficy-profile/) 3.9 [(91)](https://www.softwareadvice.com/crm/efficy-profile/reviews/) Ratings Breakdown - 3.88Ease of use - 3.96Value for money - 3.73Customer support - 3.85Functionality Pricing Starting at €49.00 per month Get Price Alternative Product [Odoo](https://www.softwareadvice.com/crm/odoo-profile/) 4.2 [(1341)](https://www.softwareadvice.com/crm/odoo-profile/reviews/) Ratings Breakdown - 4.03Ease of use - 4.08Value for money - 3.86Customer support - 4.17Functionality Pricing Starting at $31.10 per month Get Price Alternative Product [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) 4.3 [(7010)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.29Value for money - 4.08Customer support - 4.27Functionality Pricing Starting at $14.00 per month Get Price Alternative Product [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) 4.4 [(19024)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) Ratings Breakdown - 3.99Ease of use - 4.05Value for money - 4.13Customer support - 4.38Functionality Pricing Starting at $25.00 per month Get Price ## Nextiva CRM Pricing and Plans Nextiva CRM has one plan. Basic is $6.99/user/mo billed monthly. Free trial Basic $6.99 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does Nextiva CRM pricing compare to alternatives? Nextiva CRM's starting price is $6.99/user/month. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Nextiva CRMNo reviews yet | $6.99 /user/mo | Available | Not available | N/A | | [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/)4.2[(1,009)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) | $69.00 /mo | Available | Available | 4.2 | | [Efficy CRM](https://www.softwareadvice.com/crm/efficy-profile/)3.9[(91)](https://www.softwareadvice.com/crm/efficy-profile/reviews/) | €49.00 /user/mo | Not available | Not available | 4.0 | | [Odoo](https://www.softwareadvice.com/crm/odoo-profile/) 4.2[(1,341)](https://www.softwareadvice.com/crm/odoo-profile/reviews/) | $31.10 /user/mo | Available | Available | 4.1 | | [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/)4.3[(7,010)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/) | $14.00 /user/mo | Available | Available | 4.3 | Nextiva CRMNo reviews yet * * * Starting price $6.99 /user/mo Free trial Available Free version Not available Value For Money N/A - [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/)4.2[(1,009)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) * * * Starting price $69.00 /mo Free trial Available Free version Available Value For Money 4.2 - [Efficy CRM](https://www.softwareadvice.com/crm/efficy-profile/)3.9[(91)](https://www.softwareadvice.com/crm/efficy-profile/reviews/) * * * Starting price €49.00 /user/mo Free trial Not available Free version Not available Value For Money 4.0 - [Odoo](https://www.softwareadvice.com/crm/odoo-profile/) 4.2[(1,341)](https://www.softwareadvice.com/crm/odoo-profile/reviews/) * * * Starting price $31.10 /user/mo Free trial Available Free version Available Value For Money 4.1 - [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/)4.3[(7,010)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/) * * * Starting price $14.00 /user/mo Free trial Available Free version Available Value For Money 4.3 ## Nextiva CRM Features - Popular features found in Customer Experience Customer Segmentation Customizable Fields Customizable Templates Dashboard Data Visualization Engagement Tracking Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management - More features of Nextiva CRM Activity Dashboard API Communication Management Configurable Workflow Contact Database Contact Management CRM Customer Database Customer Support Data Import/Export Email Marketing For Insurance Industry Interaction Tracking Internal Chat Integration Knowledge Management Lead Management Lead Qualification Live Chat Multi-Channel Data Collection Performance Metrics Pipeline Management Predictive Analytics Quotes/Estimates Real-Time Analytics Reporting & Statistics Sales Pipeline Management Sales Trend Analysis Search/Filter Segmentation Sentiment Analysis Task Management Text Analysis Trend Analysis Workflow Management ## Nextiva CRM Integrations Oracle Service Integration rated undefined from -1 review Google Contacts Integration rated undefined from -1 review Microsoft Outlook Integration rated undefined from -1 review HubSpot CRM Integration rated undefined from -1 review Google Calendar Integration rated undefined from -1 review Microsoft Teams Integration rated undefined from -1 review See all 8 integrations ## Nextiva CRM User Reviews No Reviews Yet Be the first to review Nextiva CRM ## Other Top Recommended Customer Experience Software [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) **4.6** (10525) Recently recommended **0** times [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) **4.3** (7010) Recently recommended **0** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4116) Recently recommended **0** times [Freshdesk](https://www.softwareadvice.com/crm/freshdesk-profile/) **4.5** (3493) Recently recommended **0** times Stuck Between Options? Our experts can help you compare Nextiva CRM with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice