Nextiva CRM Software

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About Nextiva CRM

The cloud-based CRM by Nextiva saves businesses time by consolidating all company communications into one platform. Deliver a smooth and seamless customer experience with a unified sales and service CRM. Nextiva's CRM does more than storing contact information. Businesses can easily track leads through their sales pipeline, making sure they don't slip through the cracks. Serve customers better with a full-featured help desk that can intelligently route cases to the correct team members. What makes Nextiva's CRM attractive for businesses is how it manages all of a company's communications—phone, chat, email and chat—on one platform. No third-party integrations are needed to streamline your workflow, increase sales and deliver outstanding customer service. ...

Nextiva CRM Pricing

Nextiva CRM is Available on monthly and annual subscriptions, details of which are outlined below- Communicate and Collaborate - Essential – Starting from $24.95/user/month or $17.95/user/month (billed annually) Professional – Starting from $29.95/user/month or $21.95/user/month (billed annually) Enterprise – Starting from $39.95/user/month or $31.95/user/month (billed annually) Ultimate – Starting from $60.95/user/month or $52.95/user/month (billed annually) Collaborate – Essential – Free Pro – $9.99/user/month or $6.99/user/month (billed annually) Enterprise – $14.99/user/month or $9.99/user/month (billed annually)

Starting price: 

$6.99 per month

Free trial: 

Available

Free version: 

Not Available

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Nextiva CRM User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4

Functionality

4

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Christi

Company size: 1 employee

Industry: Management Consulting

Time used: Less than 6 months

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

February 2017

Great experience

Both the customer service and the tech support were great. Tech support even stayed on the call with me when we had to contact my internet provider.

Pros

Answered all questions, great price for service, great, great support

Jason

Company size: 2-10 employees

Industry: Accounting

Time used: More than 2 years

Review Source

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2017

I enjoy using Nextiva VoIP.

Thank you.

Pros

It is cost effective and overall pretty simple to use. We can track information online and receive email updates.

Cons

It is hard to put a permanent hold on the account. It also can be very difficult to program a new phone.

Sterling

Company size: 2-10 employees

Industry: Media Production

Time used: Less than 6 months

2

Ease-of-use

out of 5
2

Value for money

out of 5
1

Customer support

out of 5
3

Functionality

out of 5

October 2016

Nextiva

I haven't been impressed. There's cheaper options out there that offer more functions and the UI is needlessly complex at times. Customer service had been sub par

Pros

Very reliable and good choice quality

Cons

Complex and poor customer experience

Alexandra

Company size: 11-50 employees

Industry: Pharmaceuticals

Time used: Less than 12 months

Review Source

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Functionality

out of 5

September 2017

Awesome! The best experience.

Pros

AWESOME! Just the best! Everyone is nice and helpful! I can't complain at all. I was able to get my number back. You guys helped get my old number back! Great service. I receive updates all the time.

Bryce

Industry: Accounting

Time used: Free Trial

4

Ease-of-use

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

June 2014

Nextiva Phone Service Review

Pros

Great customer service, and good value for a phone system.

Cons

There have been some issues with phone operation, but after a few months of service, the kinks seems to be worked out.

Showing 5 reviews