Nextiva CRM

Zoho Assist

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Ratings & Reviews

Overall Rating

4.41 / 5 (226)

4.57 / 5 (335)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

April 3, 2020

April 1, 2020

Pros/Cons

  • Pros

  • Awesome App!! I regularly call clients in UK, USA, Australia and India and the call clarity is excellent and the cost is extremely low! Keeper up the good work!!

  • They did and do exactly what they said they would, in the amount of time that they said they would do it and there were no hidden fees. The service is great. The quality rocks!

  • Cons

  • Nextiva only had a few hit or miss moments in which case operations were suspended during heavy traffic times. Other than that, it is a great service they provide.

  • NextOS is not a cheap system. It’s great but it will cost in both money and the teams time to get set up.

  • Pros

  • Set up was easy. It took a few minutes to get used to the platform and where all the buttons are but then it was a breeze. I love it.

  • This software definitely serves its purpose. It is great to track productivity and I love that it has the ability to do a remote session which is often needed and utilized.

  • Cons

  • One-time remote access connections, while fairly easy, can sometimes be confusing when the one receiving support is technically challenged - it can take a little longer to talk them thru the process.

  • The fact that it does not run in its own application window instead of a browser. otherwise excellent

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots