Nimble Software


 

Nimble offers browser widget and mobile-based sales force automation and social CRM solution for small and midsize businesses. The solution automatically populates customer profiles and interaction histories from contact lists, email conversations and social media activity across a range of popular platforms including LinkedIn.

In addition to contact and pipeline management features such as deal tracking, task management, and alerts, Nimble also includes integrated social listening to keep customer profiles updated. This allows businesses to track which contacts are mentioning, following or engaging with them, or who are celebrating milestones such as birthdays—which in turn creates valuable opportunities for informed outreach and follow-ups.

Nimble’s “Today Page” offers one comprehensive view of to-dos, key deals and engagement opportunities. These are generated by Nimble’s “Rules Engine,” which learns from user behavior to prioritize social signals and predict which contacts and opportunities are most relevant. Nimble also offers a range of email widgets, allowing users to view rich, contextual detail from their contacts’ Nimble profiles even from outside the system.

 

Nimble - Today page
 
  • Nimble - Today page
    Today page
  • Nimble - Contact
    Contact
  • Nimble - Social profile
    Social profile
  • Nimble - Signals
    Signals
  • Nimble - Activities
    Activities
  • Nimble - Gmail widget
    Gmail widget
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8

741 Reviews of Nimble

 

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Software Advice Reviews (49)
More Reviews (692)

Showing 1-20 of 49

Samanth from Moakler Wealth Management
Specialty: Insurance
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Love it!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

This is perfect for a small business or entrepreneur which I am. It works perfectly to stay close to clients through social media.

Cons

Nothing negative so far! I would recommend to anyone. I just started an online business and this is perfect.

Review Source
 
 

Anthony from Western
Specialty: Food / Beverage
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

Spectacular 10/10

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I could ramble on and on about Nimble but I will keep it short and sweet, Nimble was the best investment I made last year for my company.

Cons

I have not one bad thing to say about Nimble, my team and I are still blown away by how efficient this is.

Review Source
 
 

Harry from Labyrinth Technology
Specialty: Software / IT
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Good & Cheap CRM for Small Businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I think the title says it all! Having come from an enterprise environment and being used to salesforce, this is certainly less customisable BUT doesnt require a saleforce engineer to set up and can be used very simply.

Pros

The Price! Im my opinion this offers the best value for money for those looking for a CRM on a budget
Speed of setup, you can begin working on this in one day
ease of use, its simple to get to grips with

Cons

Support is based in US and can be difficult to reach
Not much customisation although this is being improve
Doesnt allow you to add products

Review Source
 
 

Brian from GI SPORTZ
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Nimble NAS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We have been using Nimble in our environment now for about 2 years. what a great product. the portal is very easy to use and navigate and gives you everything you need right at your fingertips . Having fail over built in and monitor of hardware gives you peace of mind that your appliance is up and functioning for the users.

Cons

no cons with this product. Everything we needed it to do it has done and more. we would look to purchase more from NIMBLE when the time comes.

Review Source
 
 

Vijay from Infobahn Softworld
Specialty: Software / IT
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

A very simplified storage solution that can meet your demand

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

They have a very intelligent and predictive platform which enables users to save all the data to the cloud.

Cons

They have sometimes very extreme latency which affects critical releases, i think it might be their server diagnostics issue.

Review Source
 
 

Joe from Infobahn Softworld
Specialty: Software / IT
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Financial integration with Marketing automation

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

You can save a lot of time when you integrate with your proprietary financial softwares and makes marketing work very easy

Cons

Some databases are not compatible and i feel like there is lot of excel work, but would definitely like to see some additional features.

Review Source
 
 

Sharad from Infobahn Softworld
Specialty: Software / IT
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Best Choice to build social contacts

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We can easily find key prospects online using keyword searches on the major social networks and tie all communications into my Gmail account.

Cons

I would like some additional features, such as a more robust "ToDo List." For example, I am a BIG Apple user, and I use a Mac and an application called "Things." I love this application.

Review Source
 
 

Savvy from Infobahn Softworld Inc
Specialty: Software / IT
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Excellent & Rapportive Integration

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Nimble’s integrations were the key for me. And seriously? If you’ve been scared off by the prices of Marketing Automation, this is your low-risk introduction to the new marketing.

Cons

Need to enhance the mobile app because it only has a subset of functionality and I wish every column in the Contacts view could be sorted and filtered.

Review Source
 
 

George from Infobahn Softworld
Specialty: Software / IT
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Nimble is the right choice for your Needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Nimble makes you look great online. It tells you when it's time to reach out to someone you haven't communicated with in a while. Cool leads get warm. Warm leads get hot. You get the picture.

Cons

I'd like more set-up instructions on the front end. It's already super easy to use. Having some extra info (based on current situation and future intent) would help me make better decisions earlier and adjust my own workflows accordingly.

Review Source
 
 

David from Robertson and Co
Specialty: Insurance
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Good, easy to use, quickly deployed LMS with a pay as you go pricing model

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Ease of deployment with no upfront cost. Good easy to use course designer / editor and a pay as you go pricing model.

Cons

Stock imagery is limited and there are less animation options than other LMS on the market.

Review Source
 
 

Paul from VistaView
Specialty: Construction
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

You Are On Your Own

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Simple way to organize contacts and deals. The email organization was why I signed up for their service.

Cons

Customer service is non-existent when you need them. Takes forever for them to respond. There is plenty of back and forth with them on issues, which would be so much easier if they just went into your account and fixed it. They require you to find the problem and fix it yourself. Very poor mobile.

Review Source

  Response: Samantha , Nimble

Date: January 2018

January 2018

 

Hi Paul,

First, we would like to take the time to thank you for your review of Nimble as it is through feedback such as yours that our team can maintain and improve upon the service that we provide to our valued customers.

We're very sorry to hear that you were unhappy with the response time of our Customer Care Team. This is definitely not the standard of service our customers have come to expect from us as many of our customers will rate us highly on customer support response time.

Reviewing the issue with our Care Team, it appears that we did need more information from you to troubleshoot the issue that was taking place. After we received this information from you, our team was able to successfully fix the problem in a timely manner. Again, we are very sorry able the issue you experienced in your account and we thank you for continuing your Nimble subscription with us.

We would love to hear more about why you are unhappy with our mobile app. Feel free to write us at care@nimble.com with your feedback.

Thank you,

Samantha
Lead Customer Care Ninja | Nimble
care@nimble.com

 
 

Mariah from Armstrong Property Management
Specialty: Property Management
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Great time tracking software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Very easy to use, integrates with our payroll software (Gusto), and even has a scheduling function and multiple pay rates.

Cons

I wish the scheduling function was a little easier to use, it takes a lot of time to add the shifts and change the schedule around.

Review Source
 
 

David from Lucid Dream Software, Inc.
Specialty: Software / IT
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Started out great but a bit downhill now!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I started using Nimble as a paid user for a couple of years now. As an early adopter, I had great hopes the company would reward early users with new features and benefits. Now I am very disappointed! The price for the service has gone up per month and the features have actually gone down - as the new features get tested on us loyal clients and then taken away to higher cost plans.
The most recent issue is a notice that I have used up my 5GB plan limits and need to upgrade to a more expensive plan. I only have 8000 contacts - how could that possibly use up 5GB of data!
Well, I found out - Nimble is downloading all of my Gmail messages and attachments and storing them on their server. They then use this data against my 5GB plan! If I delete messages out of Nimble to stay in the 5GB limit then it deletes these from my Gmail account. So Nimble is trying to FORCE me to buy a more expensive plan!

Pros

The Social media integration is a nice feature. I'm afraid to say about other features because they will get moved to higher price plans.

Cons

The Android app for my phone crashes constantly! We're sorry Nimble Crashed message is a constant companion on my phone. Holding my Gmail messages hostage for more money is a real Con! They used me to test their group message feature and then took it away once they got it working.

 
 

Lori from Stat Health Immediate Medical care, P.C.
Specialty: Healthcare / Medicine
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2016

December 2016

Satisfied

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have been with Nimble for a little over 2 years. Depending on the size of the company, I would recommend this product. You can chat with someone pretty much at any time, and they answer your questions with little wait time.

Pros

They are very helpful. If you want a feature, you can ask, and they might be able to add it.

Cons

Can be slow running, and when you type someones name in they don't always come up right away.

Advice to Others

If you are looking for a scheduling software, for a smaller size company, nimble would be great for that and the pricing is reasonable.

 
 

Ana from Ana Martins PR
Specialty: Other

October 2015

October 2015

Amazing experience with nimble

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

The program is highly organized and the search feature is perfectly optimized. It can be accessed from anywhere in the world making it extremely helpful during travel. It connects automatically with social media making it very helpful for a media based company like ourselves.

Likes Least

There's nothing to complain about this product. I don't understand the deals section and the stay in touch feature isn't helpful for us.

Recommendations

Our business has used many similar programs to this and we prefer this software over all of them. It is the easiest to use and the most organized.

 
 

Denille from Ana Martins PR
Specialty: Telecommunications

October 2015

October 2015

Great at Organizing Contacts

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

I like that Nimble is very detailed and organized. Also love the social media is incorporated as well.

Likes Least

Sometimes the contacts can't be synced from other programs so it has to be done manually.

Recommendations

I think it is a very easy platform to use so I think other will be able to use it efficiently.

 
 

Samantha from Ana Martins PR
Specialty: Other

October 2015

October 2015

Good experience with nimble

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

The lists and search optimization make this product ideal for usage.

Likes Least

This product would benefit from a mailing and analytics service that way we could keep all of our email distribution on one program.

Recommendations

I feel that nimble is the best of any type of email database management system.

 
 

Chris from Help Them HOPE
Specialty: Non-Profit

October 2015

October 2015

Nimble and all its

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

The amount of information provided on persons. I think it provides a large range of information in a simple way

Likes Least

Information and people is sometimes duplicated. I have seen occasions were there are three different account for the same person.

Recommendations

Updating information if crucial. Accounts and information can get confusing and outdated if you let it.

 
 

Shelby from Help Them HOPE
Specialty: Non-Profit

October 2015

October 2015

Nimble was great

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

It allowed the organization to connect all of our information into one place and to easily find information about anyone when needed. It helped streamline things and everyone on the team could access the information at the same time.

Likes Least

No complaints! I really enjoyed using Nimble and its applications.

Recommendations

Ensure that you use tags for each contact listed, it makes it easier to find the information you need and to find contacts of one category at once.

 
 

Stephanie from Help Them HOPE
Specialty: Non-Profit

October 2015

October 2015

Nimble was a breeze!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

It's accessible, it's straight forward and it's very useful for organizations/companies with large client databases.

Likes Least

It was sometimes slow to load. Other than that, the site uses quite a big of terms that I wasn't familiar with.

Recommendations

I would highly recommend taking an introductory Nimble training to get you started.

 
 
 
Showing 1-20 of 692


June 2018

June 2018

Very useful to save time when managing multiple contacts

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Most of the times it is very complicated to maintain up to date a list of contacts by adding the information manually, this application is the solution to this, as it can work allong with the social networks as LinkedIn to gather the required contact information. No more manual work for repetitive actions!

Cons

As it automatically imports the data, there is always a bit of error margin in the information management, therefore I would not trust that information as the tags, for example, are correctly placed on the contacts. At least it is better to check just small information as tags instead of completely introduce all the information

Review Source: Capterra
 


June 2018

June 2018

Nimble review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very good software on a really reasonable price, it can support multiple email accounts and it's well integrated with multiple social media outlets. It's quite easy to use and it gets the job done.

Cons

We find it difficult sometimes to quickly synchronize the emails and some functions need a bit of improvement( mobile version mostly)

Review Source: Capterra
 


June 2018

June 2018

Simplified my social media but I needed more

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Relatively inexpensive for what you get. It quickly built my social media around my contacts. It also supported multiple email accounts for me (rather than just one email interface). It tracked my emailed very well and alerts you when someone opens/clicks on the email which was nice

Cons

No facebook message capability nor email tracking. The mobile app could be better - it's spotty when you are offline. Has limited formatting/organizational tools.

Review Source: Capterra
 


June 2018

June 2018

Outstanding!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

:)

Pros

This is so easy to navigate and very friendly in the eyes. Very dependable all is outstanding! Thank you Nimble

Cons

All is great, I cannot see any cons for now, all I know is that I was able to navigate it very smoothly which is very important to me.

Review Source: Capterra
 


June 2018

June 2018

Widely recommended to organize contacts

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The best thing about this tool is that you can use it from anywhere in the world, which represents an excellent utility during travels. The program is super organized and the search function is perfectly optimized. It connects automatic with social networks, which is essential in the company. It integrates very well with our payroll software (Gusto)

Cons

Sometimes contacts can not be synchronized from other programs, so it must be done manually, I would suggest changing that.

Review Source: Capterra
 

Ryan from Quorum Software

June 2018

June 2018

Great software for non-Facebook-power-users

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Greatly simplifies your company's social media presence as well as customer/client communications for those non-experts or beginners in the social media world.

Cons

Lack of integration with emails services and Facebook Messenger; doesn't quite offer super robust project management capabilities

Review Source: Capterra

  Response: Nimble, Nimble

Date: June 2018

June 2018

 

Hi Ryan,

Thank you for sharing your feedback with our team. :)

We are so glad to hear that you are enjoying how Nimble enables you to manage your customer and client communications directly within Nimble with your email provider and your social media.

Facebook made the decision to close their API to all third parties. However, you can definitely use the Nimble Contact Add-in directly within your Facebook from your browser. To learn more reach out to us at care@nimble.com.

Best, Olivia
Nimble Customer Success Ninja

 


June 2018

June 2018

Surprising, extraordinary, effective and easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is very useful for organizations because of the exchange that exists between the company and the client, allowing the status to be improved, and NIMBLE has the peculiarity of operating without complications, allowing to update information and other skills easily and without any problem. It should be noted that NIMBLE also has a large number of applications that allow us to link them to the account.

Cons

NIMBLE, although it is a very good tool, it would be advisable to work on the improvements to carry out more efficiently the completion and completion of more businesses, in addition to the synchronization of the email that is sometimes a bit difficult.

Review Source: Capterra

  Response: Nimble, Nimble

Date: June 2018

June 2018

 

Hi there,

Thank you for sharing your feedback with our team. :)

We are so glad to hear that you are enjoying the how Nimble locates your contacts social profiles and the information within the contacts record just from the information that you provide us.

You can definitely use our Task feature in order to set up reminders to follow up with your contacts using the Group Messaging feature. To learn more, please reach out to us at care@nimble.com.

Best, Olivia
Nimble Customer Success Ninja

 


June 2018

June 2018

Good image and presence in the networks.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It helps me as a company to be in contact with my clients and know more about their needs and offer them what they need improving my image and reach more places through social networks.

Cons

Not much to say against the truth has helped me get presence and strengthen my image in the networks and thus reach more customers.

Review Source: Capterra

  Response: Nimble, Nimble

Date: June 2018

June 2018

 

Hi there,

Thank you for sharing your feedback with our team. :)

We are so glad to hear that you are enjoying how easy it is to manage your relationships with your customers from directly within your Nimble account using your connected email account and your social accounts.

Best, Olivia
Nimble Customer Success Ninja

 

Ana Yris from Ministerio de Educación

June 2018

June 2018

Amazing CRM!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

recommended to the entire community a CRM that will surely leave you surprised.

Pros

NIMBLE reaches other levels when it comes to content management, I like its interface and the fast loading of files, it does not matter if my internet is slow, it always responds quite well.

Cons

what I do not like very much is that the mobile version is not compatible with my iphone 4 / s. They should improve this.

Review Source: Capterra

  Response: Nimble, Nimble

Date: June 2018

June 2018

 

Hi Ana,

Thank you for sharing your feedback with our team. :)

We are so glad to hear that you are enjoying how easy it is to manage your content management from directly within your Nimble account.

You can definitely download the Nimble mobile application on your phone in order to manage your Nimble account as you are on the go. To learn more, reach out to us at care@nimble.com.

Best, Olivia
Nimble Customer Success Ninja

 

Renea from Candles By Me LLC

May 2018

May 2018

Wow! Super Fast Set Up And Fun To Use!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I learn about my prospects and my current clients with this being a social crm. I don't waste time going back and forth between platforms. This one does it all!

Pros

I set up Nimble with my assistant watching. It's a time saver! I am so impressed with how much I learn about prospects and current clients!

Cons

It took me a few minutes to find the email templates but that was it. It is super, super easy to understand, fun to use and intelligent software! So many integrations!!!

Review Source: Capterra

  Response: Nimble, Nimble

Date: June 2018

June 2018

 

Hi Renea,

Thank you for sharing your feedback with our team. :)

We are so glad to hear that the Nimble Contact Add-in and prospector have been beneficial in learning more about your prospects and your current clients.

Nimble users can definitely create and save templates within Nimble in order to use these pre-created templates when sending emails and Group Messages directly within Nimble. To learn more, reach out to us at care@nimble.com.

Best, Olivia
Nimble Customer Success Ninja

 


May 2018

May 2018

Very handy CRM

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Help to save time when dealing with clients; it's nice to see the product is constantly updating, which makes it better and better with time

Cons

Would appreciate additional integrations. Would be nice to have the possibility to customize emails a bit more

Review Source: Capterra

  Response: Nimble, Nimble

Date: June 2018

June 2018

 

Hi there,

Thank you for sharing your feedback with our team. :)

We are so glad to hear that you are enjoying using Nimble in order to manage your contacts using our contact management tools.

Nimble offers over 80 integrations with different applications. You can find these here: https://www.nimble.com/marketplace/

Standing by,

Olivia ¿
Customer Care Ninja | Nimble
care@nimble.com

P.S. New To Nimble? Sign up for a group Q&A session to speak with a live person: http://www.nimble.com/company/webinars/

 

Jeff from The Village Inn

May 2018

May 2018

Well Designed CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I've tried a number of different CRMs in the past and Nimble was near the top of the list for me. Lots of features and a good design. I hate CRMs that are too clunky and seem almost overwhelming.

Cons

No free plan. Kind of wish that the social media listening feature was included in the entry level plan but overall the basic plan has a good amount of features.

Review Source: Capterra

  Response: Nimble, Nimble

Date: June 2018

June 2018

 

Hi Jeff,

Thank you for sharing your feedback with our team. :)

We are so glad to hear that Nimble was at the top of the list out of the many different CRMs that you have tried.

Our Business plan includes access to connecting your social media to your account, 100 Group Message sends, 25,000 contact storage, 2GB of storage per user, and all other features for $25 per user per month, and $19 per user/per month when on an annual plan. However, you can definitely add additional Group Message sends. Reach out to our Success team at care@nimble.com to learn more.

Best, Olivia
Nimble Customer Success Ninja

 

Judy from Utah Disaster Kleenup

May 2018

May 2018

Nimble will automatically update itself.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

What I like about Nimble is that it updates itself with relevant information for it's customers from numerous sources.

Cons

While Nimble is gathering my teams contacts, I am a little concerned about who has access to that information and can anyone access that information.

Review Source: Capterra

  Response: Nimble, Nimble

Date: June 2018

June 2018

 

Hi Judy,

Thank you for sharing your feedback with our team. :)

We are so glad to hear that you are enjoying the Nimble Contact Add-in and how this locates your contacts social profiles based on the information that your provide Nimble. In addition, we pull address and other information directly from your contacts social profiles and entire this directly into your contacts records in Nimble.

Your informations privacy within Nimble is very important to us. You can learn more about your informations privacy within Nimble here: https://www.nimble.com/company/privacy/

Best, Olivia
Nimble Customer Success Ninja

 

Colin from LMI Corporation

May 2018

May 2018

The software is very easy to use and navigate.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I like the simplicity of the software. Compared to Dynamics CRM it is a very light weight.
Main components are easy to use and are already integrated into the main mix.

Cons

With light weight comes less power and flexibility. No easy way to configure or pre-configure scripts.

Review Source: Capterra

  Response: Nimble, Nimble

Date: June 2018

June 2018

 

Hi Colin,

Thank you for sharing your feedback with our team. :)

We are so glad to hear that you are enjoying the simplicity of Nimble. Although Nimble is simple and easy to grasp, we definitely provide an abundance of features in order to manage your customer relationships.

We would definitely love to learn more about what you would like to see in Nimble. To share your ideas, please reach out to us at care@nimble.com.

Best, Olivia
Nimble Customer Success Ninja

 

Alison from moving forward relocation

May 2018

May 2018

Best CRM tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

If you are in the sales world or definitely working with prospects and clients on the run, you have to work with nimble. The Nimble apps also allow me to update information, leads and contact details directly from within the Chrome web-browser.

Cons

I once had issues accessing my account, I contacted the customer support they didn't help me much.

Review Source: Capterra

  Response: Nimble, Nimble

Date: June 2018

June 2018

 

Hi Alison,

Thank you for sharing your feedback with our team. :)

We are so glad to hear that you are enjoying the the Nimble Contact Add-in in order to locate your contacts information and update this directly from your Chrome browser.

Our Customer Success team is always happy to assist. You can always reach out to us at care@nimble.com.

Best, Olivia
Nimble Customer Success Ninja

 


May 2018

May 2018

Good CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Simple to use, good way to save info and easy to access info I have saved. Didn't take long to learn how to use.

Cons

Tried Nimble for free. Can be expensive for paid plan. Would be good to have an option to download contacts.

Review Source: Capterra

  Response: Nimble, Nimble

Date: June 2018

June 2018

 

Hi there,

Thank you for taking the time to share your thoughts about your Nimble experience! I'm glad to hear that you are enjoying how easy Nimble is to use. :)

For users who are more focused on contact management and less on sales, we offer a lower-tier plan called our Contact Plan! This plan is only $12 per license/per month ($9 per license/per month when paid annually), and is a lighter version of Nimble. Learn more here: https://bit.ly/2LFXivM

With regards to your contacts, you may definitely download these at any time by exporting them to a CSV file, which can be opened and edited in Excel or any other spreadsheet program! Learn how here: https://bit.ly/2D9andR

If you run into any questions, please feel free to reach out to us at care@nimble.com. We're always happy to help!

Best Regards,

Krystan
Care Ninja | Nimble

 


May 2018

May 2018

Good CRM tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the simple web features. Much easier to receive notifications and manage relationships compared to more complex applications.

Cons

I really don't have any complaints at this time. It's not a tool I use on a daily basis since we have another implemented.

Review Source: Capterra

  Response: Nimble, Nimble

Date: June 2018

June 2018

 

Hi there,

Thanks so much for taking the time to share your feedback of Nimble! I'm so glad to hear that you are enjoying utilizing Nimble when you can. :)

Did you know that you can use Nimble within other CRM systems? If you have our Nimble Contacts App browser widget (available at nimble.com/widget) installed, you can use it to bring Nimble with you anywhere you work on the web to add new contacts to Nimble, as well as look up existing ones and their social insights!

If you ever run into any questions, please feel free to reach out at care@nimble.com. We're always happy to help!

Best Regards,

Krystan
Care Ninja | Nimble
care@nimble.com

 

Bheesam from Ciena

May 2018

May 2018

Nimble Storage is well suited to small to mid budget conscious organization

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Nimble storage is fast with very low latency and proactive customer support.De-Duplication and compression feature is good and effectively able to save the space under utilisation.Web GUI is straightforward and easy to use. other thing is it is very compact in size and significantly save your rack space.Chrome plug-in and it's feature/ability to pull social and contact data reduces the amount of data we need to enter manually.

Cons

power button is easily accessed on the front chassis. This button should be covered. Homepage can be improved further.Deal management aspect is relatively weak.

Review Source: Capterra

  Response: Nimble, Nimble

Date: June 2018

June 2018

 

Hi Bheesam,

Thanks so much for taking the time to share your feedback about your Nimble experience! I'm glad to hear that you find Nimble visually enjoyable, and that you are taking advantage of our Chrome plug-in. :)

We'd love to hear more about your thoughts regarding the Nimble homepage, as well as how Deal management can be improved, so that we can share your workflow with our Product team for consideration in future updates to these features.

To reach out to us with any further feedback, or if you have any questions, please feel free to reach out at care@nimble.com. We're always happy to help!

Best Regards,

Krystan
Care Ninja | Nimble

 

Zuleima from Universidad Central de Venezuela (UCV)

May 2018

May 2018

It facilitates me widely the organization and management of all the documentation of my clients

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love that this software allows me to save a lot of time when managing all the information related to sales and the relationship with my clients; allowing to increase and expand my business widely and save a lot of money

Cons

This software has helped me so much and facilitated both the communication cycle with my clients that I have no objection to this software

Review Source: Capterra

  Response: Nimble, Nimble

Date: June 2018

June 2018

 

Hi Zuleima,

Thank you for sharing your feedback with our team. :)

We are so glad to hear that you are enjoying how you can organize your clients within Nimble. Did you know that our Social Profile matching tool helps to locate your contacts social information based off of the information that you provide about your contacts?

If you were interested in learning more, please feel free to reach out to us at care@nimble.com.

Best, Olivia
Nimble Customer Success Ninja

 

Renny from Teachlr Organizaciones LMS
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

It feels sometimes like the ultimate CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

To us the best feature is that you can manage your relationships from any medium, email, contacts software (like linkedin) or social media

Cons

This is a great tool but i would love if they could support other apps like google docs just to have more options.

Review Source: Capterra

  Response: Nimble, Nimble

Date: June 2018

June 2018

 

Hi Renny,

Thank you for sharing your feedback with our team. :)

We are so glad to hear that you are enjoying how Nimble can help you manage your relationships from either email or social media from directly within your Nimble account.

Did you know that you can download the Nimble mobile app for your iOS or Android device and take Nimble with you on the go? Our Customer Success team would be happy to share more about how to use the Nimble mobile app. Please feel free to reach out to us at care@nimble.com.

We also have over 80 different applications that you can integrate with your Nimble account. Learn more here: https://www.nimble.com/marketplace/

Best, Olivia
Nimble Customer Success Ninja