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Nimble software

837 reviews(4.5/5)
837 reviews(4.5/5)

Nimble offers browser widget and mobile-based sales force automation and social CRM solution for small and midsize businesses. The solution automatically populates customer profiles and interaction histories from contact lists, email conversations and social media activity across a range of popular platforms including LinkedIn.

In addition to contact and pipeline management features such as deal tracking, task management, and alerts, Nimble also includes integrated social listening to keep customer profiles updated. This allows businesses to track which contacts are mentioning, following or engaging with them, or who are celebrating milestones such as birthdays—which in turn creates valuable opportunities for informed outreach and follow-ups.

Nimble’s “Today Page” offers one comprehensive view of to-dos, key deals and engagement opportunities. These are generated by Nimble’s “Rules Engine,” which learns from user behavior to prioritize social signals and predict which contacts and opportunities are most relevant. Nimble also offers a range of email widgets, allowing users to view rich, contextual detail from their contacts’ Nimble profiles even from outside the system.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Web browser (OS agnostic) , Windows 2000 , Windows 8

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837 Reviews of Nimble

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  • KIMBERLY from SAFEGUARD FORMS & SYSTEMS, INC

    Number of employees: 51-200 employees

    August 2018

    NIMBLE

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    It is much easier than carrying around a book full of business cards.

    Pros

    I like that all of my contact are in one place.

    Cons

    when looking for a contact, not always easy to find.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 501-1,000 employees

    August 2018

    Fantastic CRM

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great software and not sure what I would do without it at this point.

    Pros

    Easy to use as it has one of the most intuitive interfaces I've ever used. Connects to anything and everything which makes it super useful. Nimble makes more productive every day!

    Cons

    Can run into email limit if you don't upgrade, but can always just do some outside the system. No other major cons I can think of.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Logan from Flood Zone

    Number of employees: 2-10 employees

    August 2018

    Nimble Works

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    Best one we have tried so far

    Pros

    Fairly easy to learn, works well with team members

    Cons

    The data for team member pipeline projects automatically goes to private and must be switched.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Daniel from DanEvansOnline.com

    Number of employees: 1 employee

    August 2018

    Nimble is AMAZING

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Fantastic CRM that can be customized for a multitude of uses.

    Cons

    LinkedIn messaging integration would be helpful.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Kira from Dev-Pro.net

    Number of employees: 51-200 employees

    August 2018

    I’ve significantly improved productivity with this CRM

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Nimble is a cool system with advanced functionality. Moreover, even trifles please me, for example, I am happy to use a module with which the user is added to the system directly from the mail client. It turns out, I do not need to spend extra time on creating a customer's card and filling it-everything is done almost automatically. Moreover, it is possible to connect several accounts to Nimble and thus the base of all contacts will be created. Back in Nimble, I make small mailings to users.

    Cons

    I do not like that in an application developed for mobile devices, not all functions are supported. Probably, this is a matter of time and the developers will add the necessary functions, so that everything will work for 100%.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Nimble, Nimble

    August 2018

    Hi Kira, Thank you for sharing your feedback with us. :) Nimble users can definitely connect multiple email accounts to Nimble that will sync their emails directly to your account. In addition, the Nimble Contact Add-in enables users to add their contacts directly from emails that they are receiving. We recently released Nimble iOS 3.0 that enables users to utilize more features while on the go. Reach out to care@nimble.com to learn more. -Olivia | Nimble Customer Success Ninja

  • Verified Reviewer

    Number of employees: 1 employee

    August 2018

    Nimble Use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I like the product a lot and is my first choice for CRMs.

    Pros

    It is easy to use, and the reminders and daily recap help me stay on to of things.

    Cons

    The ability for two people to have access to the information. I am a lead provider and I want to be able to load up leads and then let my client work them. I pay for the account and I don't want my client to have access to the admin side at all.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Nimble, Nimble

    August 2018

    Hi there, Thank you for sharing your feedback with our team. :) Tasks within Nimble enable users to create reminders to follow up, or things that need to be done for the day in order to stay on top of things. Admins can restrict users from bulk export, api keys, bulk delete, configuring pipelines, and deal privacy. Added team members will not have access to these restrictions. Reach out to care@nimble.com to learn more. -Olivia | Nimble Customer Success Ninja

  • James from Technology intelligence Agency

    Specialty: Software / IT

    Number of employees: 2-10 employees

    August 2018

    Great Integration with Outlook 365.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    As a smaller business, it is important to create a relationship with your clients. Nimble really helps us realize our goals in this aspect. The affordability is important for us, and with Nimble you really get the bang for your buck. I just really wish that they would make it easier for us to manage the duplicates in our system. It is just very tedious to go one by one and edit or delete them. A merge option would be very handy and would make this already awesome software even better.

    Pros

    I really love the integration with Outlook 365. Most other CRMs require manually inputting your information, but Nimble does not. I also really like the plugins. They make using the software easy to use and my preferred CRM. The ability to look at the calendar while also looking at the customer information is very handy. I’ve had many times where I found this was useful. The best part is the price. This is one of the most affordable options available and the ease of use makes it a no-brainer to purchase. I have used Nimble for a few years and definitely don’t regret changing from my old CRM to Nimble.

    Cons

    I really wish that this was integrated with MailChimp. I have used MailChimp in the past for my email blasts, and really like the features. If it were integrated with Nimble, I would be very happy. I also found that sorting through duplicate contacts was a little difficult. I’ve had more than once where a customer had two or three contacts in my system, and I would like to have either deleted duplicates or merged them. I know there are third-party apps that could work to fix this issue, but it really shouldn’t be an issue.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Mike from STORYMINERS

    Number of employees: 2-10 employees

    August 2018

    Don't 'hard sell', just be nice

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Set up and import were easy. Make sure that you tag your contacts properly before importing (I can't stress that enough). Support is quick and to the point. Compared to other cloud-based services, this one is very easy to learn and easy to become expert with. The company does a good job of continually introducing new features that add value to prospects and clients and make my work easier at the same time.

    Pros

    Nimble is all about social selling which, to me, means gently guiding people to become interested in what you do by first showing interest in them, learning about them, engaging them, then helping them (with what you do, make, or sell).
    From the ground up, Nimble was built to be personable. It lets me communicate individually and personally with a much greater number of people than I could do with the support of software. My clients tell me that they like how friendly things are now that I'm on Nimble.

    Cons

    Nimble only lets you send out 300 emails at a time in a group. It's not MailChimp or Hubspot. However, now that I think about it, that's a good thing. Nimble is about personalized communications and you don't get to do that in large batches ;-)

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Nimble, Nimble

    August 2018

    Hi Mike, Thank you for sharing your feedback with our team. :) We are so glad to hear that you are enjoying how Nimble's social insights help you to build relationships with your prospects and contacts and begin a relationship using common interests. Nimble enables users to upgrade their Group Messaging to a max of 300. This is to ensure that sending bulk emails available through your email provider that you connect to Nimble. -Olivia | Nimble Customer Success Ninja

  • Louisa from M. Davis and Company, Inc.

    Number of employees: 11-50 employees

    August 2018

    Great Product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Good

    Pros

    The Search and Social Media Features are wonderful

    Cons

    The import process and adding new people...the outlook add-in does not work most of the time.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Nimble, Nimble

    August 2018

    Hi Louisa, Thank you for sharing your feedback with our team. :) The Nimble Contact Add-in enables users to take Nimble on the go in any website within your browser, places like LinkedIn and Facebook. This tool helps users to locate more information about possible prospects and contacts in order to begin building rapport. The Nimble Contact Add-in is definitely available within Office 365. We would be happy to further investigate any issues that you are experiencing. Please feel free to reach out to us at care@nimble.com so that we can further help! -Olivia | Nimble Customer Success Ninja

  • Marty from Bad Rhino Inc.

    Number of employees: 11-50 employees

    August 2018

    Great for Our Agency

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to use, Can track everything needed to have a great Sales Funnel and CRM. Really helped us develop better sales process and tracking.

    Cons

    Doesn't have all the bells and whistles that you might want but we found we didn't need all the bells and whistles.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Nimble, Nimble

    August 2018

    Hi Marty, Thank you for sharing your feedback with our team. :) We are so glad to hear that you are enjoying the Nimble multiple deal pipelines that enables users to create pipelines and customize stages. We would love to hear more about the features that you are interested in seeing in Nimble. Please reach out to care@nimble.com to share more. -Olivia | Nimble Customer Success Ninja

  • Thomas from mylocal.org.uk

    Number of employees: 1 employee

    August 2018

    Real Time Saver

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have always used a CRM and have been a slave to whatever system I use. With Nimble I find that the CRM is now my slave which is how it should be.

    Pros

    The fact that Nimble builds profiles for you when you are browsing the web or using your email so that you can add them to the CRM with a single click and not have to add them manually.

    Cons

    Each user has different requirements and in my case, I don't use the Deals feature. But looking at the functionality and the ability to have different workflows it looks like a really useful tool for companies that need it.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Nimble, Nimble

    August 2018

    Hi Thomas, Thank you for sharing your feedback with our team. :) The Nimble Social profile matching tool builds records of your contacts based on the social records for that contact. As you visit your contacts records this tool builds the profile that you can now use to help build relationships. The Deals feature enables users to track sales, campaigns, and projects. To learn more reach out to care@nimble.com. -Olivia | Nimble Customer Success Ninja

  • Verified Reviewer

    Number of employees: 2-10 employees

    August 2018

    Nimble Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The business problems being solved is having easy access to our contacts.

    Pros

    It is fairly simple to navigate, the thing that I like the most however, is how easy it is to import contacts.

    Cons

    The deal portion can get quite confusing.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Nimble, Nimble

    August 2018

    Hi there, Thank you for sharing your feedback with our team. :) Nimble makes it easy for users to import contacts using the CSV Import Wizard. Did you know that you can also importing contacts directly from twitter, Google Contacts, and Office 365? Reach out to care@nimble.com to learn more. Our Customer Success team would be happy to share tips and tricks for navigating the deals feature in Nimble. -Olivia | Nimble Customer Success Ninja

  • Debbie from Debbie Grattan Voiceovers

    Number of employees: 2-10 employees

    August 2018

    Nimble Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Keeping track of all of our clients and prospects. Being able to stay in touch and know who we are staying in touch with and who we need to reach out to. Those are main benefits of this software.

    Pros

    Much easier to use than my previous database tracking system (InfusionSoft)
    Pretty easy to make sure I am staying in regular touch with my clients.
    Good price for what you get!

    Cons

    There are a few things I wish it could do differently. Example: When I send an email blast to my contacts thru Constant Contact, I import the list of who opened my email blast and add a tag for that blast. But then I have to manually update each contact in the list I pull up off the tag to reset the timer.

    Also, I've had some issues with font sizes changing or not being consistent in the email templates that I've created. I have to test and retest those usually several times to make sure they look right.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Nimble, Nimble

    August 2018

    Hi Debbie, Thank you for sharing your feedback with our team. :) We are so glad that Nimble is helping to make sure that you remain in touch with your clients on a regular basis. Did you know that you can use the Task feature in order to set reminders to follow up with your contacts? You can definitely use the Stay-in-touch feature in order to set a reminder to follow-up with your contacts in bulk. Reach out to care@nimble.com to learn more. -Olivia | Nimble Customer Success Ninja

  • Sheri from See Management, Inc.

    Number of employees: 11-50 employees

    August 2018

    Fantastic tool!

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    I really like the fact that I can send a group message and see who has opened the e-mails.

    Cons

    I do not have any issues with the software.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Nimble, Nimble

    August 2018

    Hi Sheri, Thank you for sharing your feedback with our team. :) We are so glad to hear that you are enjoying the Nimble Group Messaging feature. This enables users to sent a message to up to 100 recipients. This can always be upgrade to 200 or 300. -Olivia | Nimble Customer Success Ninja

  • Jessica from Chris McPherson Photography, Inc.

    Number of employees: 2-10 employees

    August 2018

    Good system, but has its issues

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Integrating email and calendar so that everything is connected

    Cons

    Very click heavy, sometimes glitches, doesn't cancel email group messages when you want it to (I recently had it continuously send when I opened a second tab to make sure after cancelling), no group tag deleting, limitations with workflow.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Nimble, Nimble

    August 2018

    Hi Jessica, Thank you for sharing your feedback with our team. :) We are glad to hear that you are enjoying how easy it is to connect and manage your email and calendar directly within your Nimble account. Having your email account connected enables users to sync emails to and from Nimble, as well as send and receive emails directly within Nimble. Our Customer Success team would be happy to work with you in order to share the best tips and tricks for workflows within Nimble based on your business needs. If you were interested in scheduling some time to chat, please reach out to us at care@nimble.com. -Olivia | Nimble Customer Success Ninja

  • Verified Reviewer

    Number of employees: 51-200 employees

    August 2018

    Integrates into Office!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love that I can open my Microsoft Office 365 email and this is integrated. My calendar, contacts, etc. all sync. The mobile functionality far surpasses many of their competitors and the reminder feature has saved me several times!

    Cons

    I had trouble learning how to set up deals and move them through the pipeline. Support helped.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Nimble, Nimble

    August 2018

    Hi there, Thank you for sharing your feedback with our team :) We are so glad to hear that you are enjoying the Nimble Contact Add-in for your Office 365 account. This tool enables users to build contact records within Office 365 that can be added directly to your Nimble account. Our Customer Success team is always happy to assist with learning the many features that Nimble has to offer. You can always reach out to us at care@nimble.com. -Olivia | Nimble Customer Success Ninja

  • Jolie from Latin Times Media Marketing

    Number of employees: 2-10 employees

    August 2018

    Nimble Review - gets me organized and productive!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have been using nimble for the last few years. For the most part of i have been happy with them, and i tried quite a few before settling on Nimble, it simply had more than the others and had a great price that a small business like mine can afford.

    Pros

    I like that it has a great social relationship aspect, updates contact info, has the chrome and other browser plug-ins. Its platform is really nice and unlike others that come off clunky.

    Cons

    I think the mobile app needs some additional features that would make it easier to work from it when on the road. The tasks would be better if they had a drag and drop feature it would speed things up when needing to reschedule an entire day or 2 of tasks. Also on the pricing for multiple users, it doesn't make sense that when you add more users - you get charged for the additional user but your caps (max contacts, etc) do not go up.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Nimble, Nimble

    August 2018

    Hi Jolie, Thank you for sharing your feedback with our team. :) We are so glad to hear that you are enjoying how easy it is to build a record of your contacts based on their social profiles that Nimble is able to pull in based on the information that you have provided about your contacts. We recently released the Nimble 3.0 update for iOS users. We would be happy to share more about what you can accomplish using the Nimble mobile app for users that are on the go. If you were interested, please reach out to us at care@nimble.com to learn more. -Olivia | Nimble Customer Success Ninja

  • Verified Reviewer

    Number of employees: 2-10 employees

    August 2018

    Nimble Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Nimble is very user friendly and navigation through the platform is easily teachable. This is a great platform for customer relationship management and allows to pull quick analysis of client engagement.

    Cons

    There are a lot of data fields to click through in order to capture particular pieces of important data. Additionally, when exporting contacts Nimble does not allow you to pull specific data fields.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Nimble, Nimble

    August 2018

    Hi there, Thank you for sharing your feedback wit hour team. :) Nimble definitely enables users the ability to easily navigate their information directly within the platform, making managing business needs seamless. When exporting contacts from Nimble all information within the contacts records are included within the export. We would be happy to further investigate this for you. Please reach out to us at care@nimble.com. -Olivia | Nimble Customer Success Ninja

  • Verified Reviewer

    Number of employees: 51-200 employees

    August 2018

    Simple. Easy. Affordable.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    Easy to purchase. Free webinars are informative. Software is easy to use.

    Pros

    The software is very user-friendly. For sales or simple tracking, this tool has little to no learning curve.

    Cons

    The plug-ins require one too many steps. The error percentage when predicting/completing a profile using the automated search is still a little high, its a new feature though.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Cody from EXPERIENTIALISM

    Number of employees: 2-10 employees

    August 2018

    Contact Database

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Has a very strong ease of use and great interface.

    Cons

    The search capabilities on the software are lackluster at best.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
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