We also get tracking features which is amazing and through this we can also chats in group to make our products fantastic.

Integrations work seamlessly, the tool helps us manage a great number of contacts with ease.

What I appreciated most about Nimble CRM was that it was hands-on the best interface and UI of every solution I tested.

Nimble's dashboard is nice and impressive because you can see all the information like new connections and also other applications that are very well integrated like LinkedIn, Office 365, G-Suite.

The innovative thing about this tool is that everything is in my mail. I like it because it is easier to use and organize, so I like to use it.

I'm thrilled with all of the partners that can connect to Nimble. Good application and a reasonable price.

The constant spam ads/suggested info pages is a bit annoying. If this was not the case, many more of our project managers would be using this.

Overall, a great experience and great customer service.

Nimble does a good job at arranging your connects if you are into sales. Great contacts organizer.

I liked how many platforms it can be integrated with and manage contacts, prospects and calendars. It has good features to control your contacts, calendars and meetings.

The experience was amazing. The way I could communicate and reach out to people made me love Nimbus more.

One of them was so intricate that I never really “got it,” despite tons of reference videos. The ability to seek other contact info is a very useful feature.

Since the pricing structure for Nimble is pretty simple, you can a great CRM for a really great price, and its API is great.

If you have large database of contacts then it will sometimes becomes headache for you because it fails to upload your all contacts.

The true gem in the nimble structure is their support staff. They truly can take any situation and make you feel like it can be handled.

This one has been super easy to use and helps keep us organized. Integration into Office 365 was helpful as well.

The price is great and if you are running a business on a budget then this will be a better tool than salesforce.

Good, the price is great but the customization needs to do a bit more.

Aesthetically appealing - drawn to use it regularly. Terrific job of managing my clients and helping me to engage them plus track their responses.

It’s obviously how they make more money but it really puts me off and gets me quite frustrated.

The user interface of Nimble is clean and fairly intuitive. There are lots of toggles and filters for helping you find the information you need or tag the prospects you want quickly.

Thanks to its excellent integration, it leads to noticeable time savings when performing lead and contact updates.

The ease of use of this software to track leads and analytics for customer relations was great. It helps track who has talked with a customer and has helped us with marketing promotions to them.

Love using this product and the details that it displays. It's easy to use and very user friendly.

The application stubbornly refuses to start, already at the login stage Nimble gives an error.

It continues to improve and evolve like any software and its product support is perfect.

With SysAid, we like the AD integration, Asset Inventory and cost.

Superior, Best, easy to use, the better, like no other.

I have enjoyed use of the sysaid platform and will continue to recommend it to organizations for quick delivery. It is cost effective and has a great support structure.

The main disadvantage is the insane price, because of which the product is simply not available to small teams.

Includes an asset management system and CMDB, modern interface for end-users and administrators, excellent sales and technical support.

I like just how easy this product is to use and the ease for the end users to put in tickets.

We like the ease of use. Our users are able to quickly get to the information or form they need.

The Asset Management, Automated Updates/Upgrades and the ease of the implementation.

The Self Service Portal is extremely user friendly and cuts down on the amount of tickets that actually make it into the que. Active Directory integration is fantastic.

But the problem comes when get tons of unneeded email. For example, I will close out a ticket (and get a message that the ticket is closed).

SYSAID is a great ITSM Tool comparable to any other global tool but really great value for money.

I liked the flexibility and ease of implementation of this software. Also, it was easily customizable to suit our specific need, this was a major plus for us.

Very attentive and knowledgeable. I was sad when implementation was done.

The way it is implemented does not follow typical ITIL based methodology and is missing key aspects such as a service management catalog.

Ease of use, very friendly and simple GUI, easy to find what are You looking for, nice reports, reminders for upgrade or new features.

Great ticketing system for any company with a Support team.

I really like here is the integration with other software. And Also admire that this product is very easy to use.

Low acquisition cost for licenses. Supported and certified ITIL processes.

I like how the integration with the AD, because the users used the same password. I like that you can take screen shots and have evidence of a incident.

SysAid has been very good at helping us get set up and functioning.

They have great response time on issues and always willing to help.

Some of the integration setup was confusing at times.

So far I haven't found anything that I Dislike about SysAid.

Weak project management module, not standard and poor performance. No real dependencies in task.

We have been satisfied with SysAid and it's ability to help us do our job more efficiently.

This is difficult for us as we do not have the full/complete version of Sysaid.

US Dollar

Nimble offers browser widget and mobile-based sales force automation and social CRM solution for small and midsize businesses. The solution automatically populates customer profiles and interaction histories from contact lists, email conversations and social media activity across a range of popular platforms including LinkedIn.


In addition to contact and pipeline management features such as deal tracking, task management, and alerts, Nimble also includes integrated social listening to keep customer profiles updated. This allows businesses to track which contacts are mentioning, following or engaging with them, or who are celebrating milestones such as birthdays—which in turn creates valuable opportunities for informed outreach and follow-ups.


Nimble’s "Today Page" offers one comprehensive view of to-dos, key deals and engagement opportunities. These are generated by Nimble’s "Rules Engine," which learns from user behavior to prioritize social signals and predict which contacts and opportunities are most relevant. Nimble also offers a range of email widgets, allowing users to view rich, contextual detail from their contacts’ Nimble profiles even from outside the system.



LongDescription

Forecasting

Lead Capture

Document Storage

Proposal Generation

Activity Tracking

Sales Pipeline Management

Calendar/Reminder System

Pipeline Management

Customer Database

Customizable Fields

Sales Trend Analysis

Template Management

Data Import/Export

Email Tracking

Email Templates

Contact Management

Opportunity Management

Lead Management

Email Marketing

Mobile Access

Shared Contacts

Marketing Automation

Social Media Integration

Lead Segmentation

Email Management

Predictive Analytics

Segmentation

Reminders

Customizable Templates

Calendar Sync

Interaction Tracking

Reporting/Analytics

Contact Database

Monitoring

Lead Qualification

Pipeline Reports

Tagging

Task Progress Tracking

Third-Party Integrations

Task Management

Sales Forecasting

Prospecting Tools

Search/Filter

For Mac Devices

For Financial Institutions

For Startups

Sales Activity Management

Customer Social Profiles

Customer Engagement

Web-based Deployment

For Small Businesses

Email Campaign Management

Subscriber Management

List Management

For Real Estate

Customizable Reports

Reporting & Statistics

Drag & Drop

For Healthcare

Appointment Management

Windows 7

Windows Vista

Windows XP

Mac OS

Web browser (OS agnostic)

Windows 2000

Windows 8

14 day free trial (no credit card required).

Nimble offers a pricing plan starting at $24.90 per user/month when paid annually or $29.90 per user/month when paid monthly.  


Email/Help Desk

FAQs/Forum

Knowledge Base

Chat

Self-Employed

2-10

11-50

51-200

201-500

Nimble

Webinars

Documentation

Videos

SysAid empowers organizations to deliver exceptional service – automagically. A comprehensive, next-gen ITSM platform, SysAid comes ready for action with generative AI baked into every element of service management, all wrapped up in an intuitive, fully conversational user experience.

The result? You lift CSAT scores by delighting employees with a reliable, easily accessible, and incredibly convenient service experience (AKA a consumer-grade service experience). Because now they can get the help they need at any time, in the channels they’re comfortable working in. MTTR improves as admins are free to now focus on more strategic tasks and projects. And organizations are liberated to unleash their true potential for productivity and fulfill their purpose.

Analytics

Support Ticket Management

Surveys & Feedback

User Management

Status Tracking

Barcode/Ticket Scanning

Access Controls/Permissions

IT Asset Management

Real-Time Monitoring

Workflow Configuration

Contract/License Management

License Management

Active Directory Integration

SSL Security

Change Management

Single Sign On

Project Management

Approval Process Control

Procurement Management

Knowledge Management

Scheduled/Automated Reports

Collaboration Tools

Automated Routing

Assignment Management

Full Text Search

Customer Support

Problem Management

Event Logs

CPU Monitoring

Self Service Portal

Remote Monitoring & Management

Help Desk Management

Bandwidth Monitoring

Uptime Reporting

Configurable Workflow

Server Monitoring

Dashboard Creation

Inventory Tracking

Service Reporting

CMDB

Compliance Management

Real Time Data

Performance Metrics

Service Catalog

Maintenance Management

Multi-Channel Communication

Configuration Management

Benchmarking

Support Ticket Tracking

Role-Based Permissions

Client Portal

Real-Time Notifications

Workflow Management

Real-Time Updates

Ticket Management

Visual Analytics

Recurring Issues

Asset Tracking

Activity Dashboard

Alerts/Notifications

Knowledge Base Management

Network Monitoring

Data Visualization

Real-Time Chat

SysAid offers 3 editions: Help Desk, ITSM, and Enterprise.
All plans can be enhanced with SysAid Copilot - a generative AI solution that highly improves IT efficiency using the most advanced AI capabilities in the market.

Nimble vs SysAid

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