All Nutshell Reviews
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Nutshell Reviews
Reviews Summary
Overall Rating
4.4Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.4
Customer Support
4.4
Value for money
4.4
Functionality
4.1
Pros
"Personally I like the ability to do Marketing and drip campaigns within the system, as well as making/logging calls within the system."
"Nutshell is also committed to improving the platform with new features, a better UI, and excellent customer support. Whenever I have an issue, they respond promptly and work until the issue is resolved. But I rarely have a problem with it."
"I like the dashboard features and that I can choose what I want on my own dashboard vs our old program where admins all had the same sign in information and the sales manager decided what was going to be displayed on the dashboard."
Cons
"Because Nutshell is intentionally simple, it may not offer the depth of customization or advanced reporting found in larger enterprise CRMs."
"We are somehow bothered by how data redundancy is approached, detected or managed especially when you are uploading by batch- it is tough."
"It also doesn't offer a bulk delete function, so there's a lot of junk alongside my important emails."
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