# Ochatbot Software Reviews, Demo & Pricing - 2026 > Review of Ochatbot Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/crm/ochatbot-profile --- [Home](https://www.softwareadvice.com/) / [Conversational AI Platform Software](https://www.softwareadvice.com/live-chat/conversational-ai-comparison-comparison/) / Ochatbot Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Ochatbot 2026: Benefits, Features & Pricing Wondering if Ochatbot is right for your organization? Our Conversational AI Platform Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Ochatbot 4.8 [(8)](https://www.softwareadvice.com/crm/ochatbot-profile/#reviews) Pricing Starting at $47.00 per month ### About Ochatbot Ochatbot is an artificial intelligence chatbot platform designed for ecommerce and customer service applications. It serves online retailers from various sectors, aiming to enhance shopping experiences and customer support. This platform utilizes natural language processing and machine learning to facilitate natural conversations with shoppers. It offers a range of features, including order tracking, cart addition, abandoned cart recovery, and round-the-clock customer service. It also provides product suggestions based on customer interactions. Ochatbot offers analytical tools and reports, providing insights into chatbot conversations and performance. These reports track various metrics to help ecommerce businesses gauge the effectiveness of the chatbot and identify areas for improvement. By harnessing Ochatbot's advanced AI capabilities and its suite of ecommerce features, online retailers have the potential to increase sales, reduce support costs, and foster enduring customer relationships. Wondering if Ochatbot is right for your organization? Our Conversational AI Platform Software selection experts can help you in 15 minutes or less. ## Ochatbot User Interface ## Popular Ochatbot Alternatives Main Product Ochatbot 4.8 [(8)](https://www.softwareadvice.com/crm/ochatbot-profile/#reviews) Ratings Breakdown - 4.75Ease of use - 4.86Value for money - 4.75Customer support - 4.88Functionality Pricing Starting at $47.00 per month Get Price Alternative Product [Lucky Orange](https://www.softwareadvice.com/bi/lucky-orange-profile/) 4.7 [(260)](https://www.softwareadvice.com/bi/lucky-orange-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.58Value for money - 4.70Customer support - 4.59Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) 4.7 [(590)](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.48Value for money - 4.63Customer support - 4.61Functionality Pricing Starting at $24.17 per month Get Price Alternative Product [Salesforce Starter](https://www.softwareadvice.com/product/82914-Salesforce-Starter/) 4.4 [(224)](https://www.softwareadvice.com/product/82914-Salesforce-Starter/reviews/) Ratings Breakdown - 4.03Ease of use - 3.96Value for money - 4.08Customer support - 4.21Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) 4.4 [(4080)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Ratings Breakdown - 4.33Ease of use - 4.16Value for money - 4.26Customer support - 4.36Functionality Pricing Starting at $55.00 per month Get Price ## Ochatbot Pricing and Plans Starting price: $47.00 per month Free Trial Free Version Free $0.00 flat rate, per month Plan includes: - Up to 1,000 monthly visitors - 100 products and SKUs - 5 FAQ prompts - Generative AI - Scripted NLP AI - Intelligent Website Interface - Ochatbot - Abandoned Cart - Order Status - 1 form Read More Starter $47.00 flat rate, per month Plan includes: - Up to 3,000 monthly visitors - Over plan fee $9 per 1k visitors - 3,000 products and SKUs - 10 FAQ prompts - 3 document prompts - 1 year data storage Basic $97.00 flat rate, per month Plan includes: - Up to 10,000 monthly visitors - Over plan fee $6 per 1k visitors - 5,000 products and SKUs - Unlimited FAQ prompts - Unlimited document prompts - Unlimited question intent levels - Unlimited custom forms - 3 page targeted questions - Product Finder - Monthly auto product syncing Read More Plus $247.00 flat rate, per month Plan includes: - Up to 50,000 monthly visitors - Over plan fee $6 per 1k visitors - 10,000 products and SKUs - Upsell and cross-sell (automatic) - Custom URL syncing - Out-of-stock messaging - Weekly automatic product and content sync - Unlimited data storage Pro $497.00 flat rate, per month Plan includes: - Up to 100,000 monthly visitors - Over plan fee $2 per 1k visitors - Unlimited products and SKUs - Multiple domains - Multiple LLM models - Advanced LLM prompting - Auto e-commerce updates - White labeling - Unlimited data retention - Daily automated product and content sync Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Ochatbot Features - Popular features found in Conversational AI Platform Chatbot Code-free Development Intent Recognition Live Chat Multi-Language Pre-Configured Bot Speech Recognition - More features of Ochatbot Abandoned Cart Saver A/B Testing Activity Dashboard Activity Tracking AI Copilot AI/Machine Learning Alerts/Notifications API Augmented Analytics Automated Responses Automated Routing Autoresponders Call Center Management Canned Responses Catalog Management Chat/Messaging Chat Transcript Client Portal Communication Management Complaint Monitoring Configurable Workflow Contextual Guidance Conversation Intelligence Conversion Tracking CRM Customer Communication Customer Engagement Customer Experience Management Customer Journey Mapping Customer Service Analytics Customer Support Customer Surveys Customer Touchpoints Customizable Branding Customizable Fields Customizable Reports Customizable Templates Dashboard Data Import/Export Data Security Data Synchronization Data Visualization Drag & Drop eCommerce Management Email Management Engagement Tracking Event Triggered Actions For Developers For Sales/Marketing For Small Businesses Generative AI Health Score Help Desk Management Interaction Tracking Inventory Tracking Knowledge Base Management Language Detection Lead Capture Lead Engagement Lead Qualification Loyalty Program Mobile Access Mobile Commerce Monitoring Multi-Channel Communication Multi-Location Multi-Store Natural Language Processing Natural Language Search Negative Feedback Management Onboarding Order Management Order Tracking Performance Metrics Proactive Chat Product Catalog Product Configurator Promotions Management Query Suggestions Real-Time Analytics Real-time Consumer-facing Chat Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Real-Time Updates Reporting/Analytics Reporting & Statistics Revenue Tracking Sales Order Management Sales Trend Analysis Search/Filter Self Service Portal Sentiment Analysis Service Level Agreement (SLA) Management Shipping Management Shopping Cart SSL Security Support Ticket Management Survey/Poll Management Surveys & Feedback Template Management Templates Text Analysis Third-Party Integrations Transcripts/Chat History Transfers/Routing Trend Analysis Visual Analytics Website Integration Website Management Workflow Automation Workflow Management ## Ochatbot Integrations Shopify Plus Integration rated undefined from -1 review WooCommerce Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review WordPress Integration rated undefined from -1 review BigCommerce Integration rated undefined from -1 review Shopify Integration rated undefined from -1 review ## Ochatbot User Reviews Overall Rating 4.8 Ratings Breakdown 5 88% 4 0% 3 13% 2 0% 1 0% Secondary Ratings Ease of Use 4.8 Value for money 4.9 Customer support 4.8 Functionality 4.9 Have you used Ochatbot and would like to share your experience with others? Jim K. Verified reviewer Marketing and Advertising 2-10 employees Used daily for more than 2 years Reviewed February 2020 Great way to maximize revenue 5 I recommend this specific chatbot for any client looking to maximize their revenue, and have started using it on one of our sister companies: An eCommerce store selling sporting goods. Ochatbot has helped me understand how easily customers can get confused, and how to make even the site navigation more effective. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: No coding means a quick implementation for clients. Helps lost users, more friendly than site search, increases revenue by increasing conversion, decreases bounce rate, is mobile friendly, company implements suggestions quickly. Separate from Facebook Messenger. Cons: I have a client that wanted live chat features. That isn't a con now though, as they added that feature request quickly for us. Reasons for choosing Ochatbot The support from a smaller passionate vendor like oChatbot is much better than larger firms can provide: Feature requests are implemented quickly, and me support interactions have always been with experts in analytics, conversion and chat. Read More LO Libby O. Verified reviewer Marketing and Advertising 11-50 employees Used daily for less than 12 months Reviewed March 2020 The Future of Search 5 Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: Trends are showing lower time on-site across the web. Customers want to access their info instantly with minimal search. Ochatbot helps us and our clients connect with customers on their terms. It's fully customizable to our business. Cons: At this time they do not have live chat but I read Ometrics is launching it in March 2020. Read More VR Verified Reviewer Computer Software 10000+ employees Used weekly for less than 6 months Review source Reviewed July 2022 Ochatbot review 3 Positive experience, Ochatbot integrated into an ecommerce application. Ratings Breakdown 3 Ease of use 4 Value for money 3 Customer support 4 Functionality Pros: Ochatbot's artificial intelligence gives the impression of talking to a real person, accurate and responsive communication. Cons: The webpage design could be better and the price maybe is too high compared to other competitors. Read More MC Matt C. Verified reviewer Retail 201-500 employees Used daily for less than 2 years Reviewed February 2020 Charlottes Web 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ease of use and implementing new content Cons: I think if anything we could improve the UX of the bot but that's most likely on my team for styling Read More SH Susan H. Verified reviewer Hospitality Self-Employed Used daily for less than 12 months Reviewed February 2020 Ochatbot 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It answered most commonly asked questions by potential clients leading to conversions and allowing me time to focus on more important tasks. Cons: I find it to meet most all of my needs and objectives. Read More JG Justin G. Verified reviewer Marketing and Advertising 2-10 employees Used weekly for less than 12 months Reviewed February 2020 Easy To Set Up AI Chatbot 5 Very easy to implement. We had a stagnation of incoming leads with our previous bot. This helped us retain our users at a much higher rate. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Fast Setup For E-Commerce Increased Conversions/Leads Pro-Plan - Great Price & They Handle All The Work More Options Than Other Bots Cons: Needs More Customization & Style Options Reasons for switching to Ochatbot Price Ease Of Use Increase in KPI Read More JB Jeff B. Verified reviewer Retail 2-10 employees Used daily for less than 12 months Reviewed February 2020 Very helpful product 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The product is easy to use and works well with our site. Cons: I wish we had this product in use much sooner. Read More jb james b. Verified reviewer Wholesale 2-10 employees Used weekly for less than 2 years Review source Reviewed February 2020 Chatbot Drives Revenues 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: it serves as a great resource for customers for answering questions and acting as a quick search vehicle. And, it is leading to higher revenues on our site. Cons: nothing. we have not had any issues Read More Showing 1 - 8 of 8 Reviews ## Other Top Recommended Conversational AI Platform Software [Pipedrive](https://www.softwareadvice.com/crm/pipedrive-profile/) **4.5** (3055) Recently recommended **0** times [Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) **4.7** (590) Recently recommended **0** times [ExecVision](https://www.softwareadvice.com/crm/execvision-profile/) **4.3** (348) Recently recommended **0** times [Crisp](https://www.softwareadvice.com/help-desk/crisp-profile/) **4.6** (148) Recently recommended **0** times Stuck Between Options? Our experts can help you compare Ochatbot with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice