Octopus CRM
About Octopus CRM
Octopus CRM Pricing
Pricing starts from $9.99 / mo. Annual plans are available with 35% OFF
Starting price:
$9.99 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for Octopus CRM
1 - 5 of 271 Reviews
James
Marketing and Advertising, 2 - 10 employees
Used less than 6 months
OVERALL RATING:
2
Reviewed December 2021
A whole lot of bang for your buck
Ishtiaque
Verified reviewer
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2020
Automate your LinkedIn reach and engage with a lot!
Absolutely LOVE me my Octopus CRM - It has simplified my outreach strategies and have enabled my LinkedIn profile to have a lot more visitors leading to more credibility in the market.
PROSThe system has its own restrictions in place that does not breach LinkedIn’s engagement policies. That means whenever you are trying to send too many connection requests or messages to people, Octopus will automatically stop you from getting banned on LinkedIn! Also my prospects love personalised connection messages, they love that we are visiting them, endorsing them and then sending them follow up messages to connect with our business too! It’s a must have for any serious salesperson.
CONSIt’s sometimes a little hard to track which people you have engaged with and which you haven’t. I wish it came with its own data visualisation CRM.
Toufik
Information Technology and Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2020
Octopus the best afordable CRM
Mass mailing with personalization of emails
PROSintegration with Sales navigator and Discovering org
CONSCould be nice to have a kind of an easy transfer and duplication mode from our old CRM
Reasons for switching to Octopus CRM
Do not have the capacity to synchronize with Linkedin in for eg
Jeff
Insurance, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed June 2020
Worst experience ever
First off the charged me for a yearly plan instead of a monthly plan. When I emailed them about it they refused to respond. Now they are saying since I want to cancel that they only do refunds in the first 24 hours. Well when you refuse to respond until the 24 hours is up, that is an extremely shady business practice. I would not use this if it were free
PROSIt’s relatively easy to use is the only
CONSeverything nothing works properly ssssss
Vendor Response
Hi Jeff, First of all, I would like to apologize for the unpleasant experience. You've purchased the annual subscription that goes with a 35% OFF on May 11th and reached out to us with a cancellation request on June 9th. You've received a response from Anthony, our support agent, in 3 minutes after you submitted your query. Therefore, I am not sure what you mean by our failure to respond within 24 hours. According to our policy, you're eligible for a full refund within 24 hours after the purchase is made. You could have simply emailed us the very same day and we would issue a refund without a single question asked. However, I do understand your overall experience with Octopus CRM was not great and we'll definitely work on the improvement of our customer service and user onboarding process. Thank you, Alan
Replied June 2020
Bert
Verified reviewer
Venture Capital & Private Equity, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2020
A must-have tool
I love how Octopus facilitates creating outreach campaigns at a massive scale without having to worry that you'd follow-up on someone who replied. It has 10X'd our sales and I highly recommend the service. This is why we also started recommending this to our portfolio startups. You can create multiple campaigns and compare the efficiency. This enables us to test fast and iterate our approach at a pace that wasn't possible before.
CONSIt would be even better if I could merge campaign lists. For example, if I run 5 different campaigns on the same target audience I don't want to reach out to the same person twice. If you reach out to someone in a different campaign, the tool doesn't recognize that that person has been contacted before.
Reason for choosing Octopus CRM
Price, Look & Feel, option to create drip campaigns, etc.
