--- title: "Odigo Software Reviews, Demo & Pricing - 2026" description: "Review of Odigo Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/crm/odigo-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Telephony Software](https://www.softwareadvice.com/call-center/computer-telephony-integration-comparison/) / Odigo Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Odigo Review Custom quote Free trial 1 plan Wondering if Odigo is right for your organization? Our Telephony Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Odigo 4.0 [(3)](https://www.softwareadvice.com/crm/odigo-profile/#reviews) Pricing Pricing available upon request ### About Odigo Odigo is a SaaS cloud contact center solution that facilitates relationships between large organisations and their customers. The comprehensive platform manages all interactions, across all channels, at any time. It allows companies to centralise their customer information in a single interface, a key tool to improve the relationship. innovative technology used to enable smooth and efficient cross-channel customer experiences is designed to foster greater agent satisfaction and engagement. The Odigo solution is ideal to meet customer expectations whilst aiding agents'. Odigo is a pioneer in the market with over 25 years of experience. Odigo has 250 customers worldwide and supports more than 400,000 users globally. Wondering if Odigo is right for your organization? Our Telephony Software selection experts can help you in 15 minutes or less. ## Odigo User Interface ## Popular Odigo Alternatives Main Product Odigo 4.0 [(3)](https://www.softwareadvice.com/crm/odigo-profile/#reviews) Ratings Breakdown - 3.67Ease of use - 3.33Value for money - 3.33Customer support - 4.0Functionality Pricing Available upon request Get Price Alternative Product [Genesys Cloud CX](https://www.softwareadvice.com/call-center/genesys-contact-centre-profile/) 4.3 [(268)](https://www.softwareadvice.com/call-center/genesys-contact-centre-profile/reviews/) Ratings Breakdown - 4.37Ease of use - 4.12Value for money - 4.04Customer support - 4.24Functionality Pricing Starting at $75.00 per month Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) 4.4 [(4090)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Ratings Breakdown - 4.33Ease of use - 4.16Value for money - 4.26Customer support - 4.36Functionality Pricing Starting at $55.00 per month Get Price Alternative Product [NiCE CXone](https://www.softwareadvice.com/crm/incontact-hosted-call-center-software-profile/) 4.2 [(581)](https://www.softwareadvice.com/crm/incontact-hosted-call-center-software-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 4.05Value for money - 4.00Customer support - 4.13Functionality Pricing Starting at $110.00 per month Get Price Alternative Product [inconnect](https://www.softwareadvice.com/artificial-intelligence/i6-omnichannel-suite-profile/) 3.9 [(19)](https://www.softwareadvice.com/artificial-intelligence/i6-omnichannel-suite-profile/#reviews) Ratings Breakdown - 4.11Ease of use - 4.13Value for money - 3.74Customer support - 4.32Functionality Pricing Starting at $1.00 per month Get Price ## Odigo Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Odigo Features - Popular features found in Telephony Automatic Call Distribution Caller ID Call Monitoring Call Recording Call Transfer Computer Telephony Integration Reporting/Analytics Voice Mail VoIP - More features of Odigo Access Controls/Permissions Activity Dashboard AI Copilot AI/Machine Learning Alerts/Escalation Blended Call Center Callback Scheduling Call Center Management Call Logging Call Queues Call Routing Call Scripting Campaign Management CES Survey Structure Chatbot Chat/Messaging Chat Transcript Communication Management Configurable Workflow Contextual Guidance CSAT Survey Structure Customer History Customizable Branding Customizable Fields Customizable Forms Customizable Templates Data Import/Export Data Visualization Event Triggered Actions For Developers Inbound Call Center Intent Recognition IVR Knowledge Base Management Lead Capture Live Chat Manual Dialer Monitoring Multi-Channel Communication Multi-Channel Management Multi-Language Multiple Scripts Multiple User Accounts Natural Language Processing Online Voice Transmission Outbound Call Center Performance Management Performance Metrics Phone Key Input Progressive Dialer Queue Management Real-Time Analytics Real-Time Monitoring Reporting & Statistics SIP Trunking SMS Messaging Social Media Integration Speech Recognition Speech Synthesis Survey/Poll Management Text to Speech Third-Party Integrations Voice Customization Voicemail Transcription VoIP Connection Widgets ## Odigo Integrations Microsoft Teams Integration rated undefined from -1 review Salesforce.org Nonprofit Cloud Integration rated undefined from -1 review Dialogflow Integration rated undefined from -1 review ## Odigo User Reviews Overall Rating 4.0 Ratings Breakdown 5 33% 4 33% 3 33% 2 0% 1 0% Secondary Ratings Ease of Use 3.7 Value for money 3.3 Customer support 3.3 Functionality 4.0 Have you used Odigo and would like to share your experience with others? VR Verified Reviewer Information Technology and Services 10000+ employees Used daily for more than 2 years Review source Reviewed January 2021 Expensive solution 3 Ratings Breakdown 2 Ease of use 1 Value for money 1 Customer support 3 Functionality Pros: The solution is very stable with few issues Cons: The support from Odigo support team is not good Read More FM Floriane M. Verified reviewer Health, Wellness and Fitness 5001-10000 employees Used daily for less than 2 years Review source Reviewed December 2022 The logiciel 5 Ras Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Facile et fluide parfait pour gérer les appels. Cons: Le design est peu dépassé mais ce qui compte c’est la fonctionnalité Read More BD Bruno D. Verified reviewer Telecommunications 201-500 employees Used daily for less than 12 months Review source Reviewed January 2023 Globalement performant 4 Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Un grand nombre d'option de configuration. Cons: Certaines fonctions ne sont pas intuitives contrairement à la majorité d'entres-elles. Read More Showing 1 - 3 of 3 Reviews ## Other Top Recommended Telephony Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4090) Recently recommended **9** times [Five9](https://www.softwareadvice.com/call-center/five9-profile/) **4.2** (484) Recently recommended **7** times [Convoso](https://www.softwareadvice.com/voip/safesoft-contact-profile/) **4.5** (395) Recently recommended **7** times [CallTools](https://www.softwareadvice.com/call-center/calltools-profile/) **4.8** (156) Recently recommended **7** times Stuck Between Options? Our experts can help you compare Odigo with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice