What exactly does Odoo do?

Odoo gives users a long list of business apps they can choose from to do business more efficiently. You can think of it like a business app buffet. Some organizations may only want an accounting app, a website, and an inventory management app. Others may need several more solutions, such as HR, e-commerce, and rental management. Odoo covers many bases.

What is the disadvantage of using Odoo?

Odoo users are limited in their ability to create complex customizations within the tool. To implement these, you may need to hire an expert developer. For some, Odoo also presents a relatively steep learning curve. For example, integrating multiple apps so they automatically share data can be challenging for users just getting used to the platform.

Why is Odoo so popular?

Odoo’s popularity stems from its deep suite of business apps—over 70 in all. This means a business can start with a few apps and then add others as they digitalize more processes. Its modularity also makes it useful, especially for businesses that may only need a few business apps instead of a larger, horizontal ERP.

Yes, Odoo has a free version, referred to as One App Free Plan. You can choose from any of Odoo’s apps to access for free with unlimited users. It also includes unlimited support, hosting, and maintenance; however, there are limitations, in that you are restricted to only one app. In addition, while you can choose Odoo Studio as the one app, customizations through Odoo Studio are not included in the free plan.

Odoo protects user data using encryption and secure cloud servers. As a result, user data is kept safe from attackers unable to bypass Odoo’s encryption protocols. At the same time, it’s always a good idea to maintain data backups in case there’s an issue with one of Odoo’s cloud service providers.

Updated February 17, 2025 at 10:55 AM

Odoo 2025: Benefits, Features & Pricing

Written by Molly Burke

Senior Specialist Analyst

Edited by Caroline Rousseau

Senior Editor

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On this page

Our Summary
Pricing and Plans
Features
Integrations
Key Sentiments
User Reviews
Frequently Asked Questions

Our Summary

Odoo

4.2

(1233)

Pros:

Business function integrations
Customization options

Cons:

Steep learning curve
Frequent bugs

Pricing

Starting at $38.90 per month

What is Odoo :

Odoo offers users a suite of business applications covering a broad range of functions, such as e-commerce, point of sale, accounting, inventory, and more. Odoo serves as a one-stop shop for businesses looking to automate and streamline core business functions.

Why we like Odoo :

Odoo is among the most popular business software solutions on Software Advice, with 1,197 verified reviews and an overall rating of 4.3 out of 5. Users enjoy Odoo's modularity because it enables you to choose solutions for multiple niche functions of your operations. Odoo’s ease of use is also popular, scoring a 4 out of 5 in this category, because it makes it relatively simple for users without coding knowledge to build solutions.

Who should use Odoo :

Odoo is well-suited for smaller organizations that don’t have the budget to hire large in-house development teams. Almost 70% of verified reviews for Odoo on Software Advice come from businesses with 1 to 50 employees, which demonstrates its usefulness for small teams or growing organizations.

Odoo Screenshots

Odoo Overview

Odoo is a comprehensive, open-source suite of business applications designed to cater to the diverse needs of companies of all sizes. It offers a wide range of integrated apps that cover various business functions, from CRM and sales to inventory and accounting. One of the standout features of Odoo is its modular architecture, which allows businesses to start with a few apps and add more as needed. This scalability ensures that the platform can grow with the business, providing a seamless experience across different business functions.

The Customer Relationship Management...

(CRM) module helps businesses manage leads, opportunities, and customer interactions efficiently. It includes a visual sales pipeline that aids sales teams in tracking progress and managing their sales activities effectively. In terms of sales and invoicing, Odoo allows businesses to create and send professional quotations quickly. The platform supports automated invoicing, recurring invoices, and payment follow-ups, streamlining the billing process.

Odoo's inventory management capabilities are robust, offering real-time tracking to help businesses maintain optimal stock levels and reduce waste. The platform includes advanced warehouse management features such as multi-warehouse support, barcode scanning, and automated replenishment. In the realm of accounting and finance, Odoo automates various tasks including bank reconciliation, expense tracking, and financial reporting. It also supports multi-currency transactions, making it suitable for businesses with international operations.

The Human Resources (HR) module helps businesses manage employee information, attendance, and leave requests. It also includes recruitment tools that streamline the hiring process, from job postings to candidate evaluation. For project management, Odoo allows businesses to create and assign tasks, set deadlines, and track progress. The platform includes collaboration tools such as document sharing and team messaging, enhancing team productivity.

Odoo's e-commerce capabilities are extensive, providing tools to create and manage an online store, including product catalog management, payment processing, and order fulfillment. The e-commerce app integrates seamlessly with other Odoo apps, such as inventory and accounting, ensuring a unified business process. In terms of marketing, Odoo includes email marketing tools that help businesses create and send targeted email campaigns. It also supports social media integration, allowing businesses to manage their social media presence from within the platform.

The manufacturing module in Odoo helps businesses plan and manage their production processes, including work orders and bill of materials. It includes quality control features that help ensure product quality and compliance with industry standards. Reporting and analytics are also strong points of Odoo, offering customizable reporting tools that help businesses analyze key metrics and make data-driven decisions. The platform includes intuitive dashboards that offer real-time insights into business performance.

Odoo allows for extensive customization and development, enabling businesses to develop custom modules to meet their specific needs, leveraging the platform's open-source nature. It also offers API access for integration with third-party applications and services. The platform can be deployed either in the cloud or on-premise, providing flexibility based on business preferences and requirements.

Odoo Pricing and Plans

Starting price: $38.90 per month

Free Trial

Free Version

One App Free

$0.00

Unlimited Users

One App Free Includes:

Odoo Online
Unlimited Users

Standard

$38.90

Standard plan costs $38.90 per user per month (billed monthly) or $31.10 per user per month (billed annually).

Includes One App Free, plus:

All apps
Odoo Online

Custom

$58.40

The custom plan costs $58.40 per user per month (billed monthly) or $46.70 per user per month (billed annually).

Includes Standard, plus:

All apps
Odoo Studio
Multi-Company
External API

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Our Analysis of Odoo 's Pricing Plans

Odoo's One App Free Plan allows unlimited users to access one Odoo app at no cost, making it an ideal option for companies with a specific need or those just starting their digital transformation journey. The plan includes Odoo Online hosting and the flexibility to choose from hundreds of available apps, including Odoo Studio for customization.

Pros:

Cost-effective: As a free plan, it e...

nables businesses to explore Odoo's capabilities without any financial commitment. - **Unlimited users:** Accommodates teams of any size, ensuring that all relevant stakeholders can access the chosen app. - **Unlimited support and maintenance:** All plans include unlimited support, hosting, and maintenance. **Cons:** - **Limited functionality:** With access to only one app, businesses may find it challenging to streamline their entire operation. - **Limited customizations:** While Odoo Studio is available as the one app, it’s not automatically included for customizations if you choose a different app. - **Scalability concerns:** As the company grows and requires more features and apps, upgrading to a paid plan becomes necessary. **Standard Plan** The Standard Plan is a comprehensive solution for businesses looking to leverage the full power of Odoo. Starting at $24.90 per user, per month when billed annually ($31.10 per user, per month billed monthly), this plan provides access to all Odoo apps, and unlimited support, hosting, and maintenance. With Odoo Online hosting and a free trial available, companies can easily adopt and scale their Odoo implementation. **Pros:** - **Extensive app ecosystem:** Gain access to Odoo's entire app suite, enabling businesses to streamline processes across departments. - **Reliable support:** Benefit from unlimited assistance, ensuring that any issues or questions are promptly addressed. - **Scalable infrastructure:** Odoo Online hosting provides a secure and scalable environment for growth. **Cons:** - **Per-user pricing:** As the team expands, the monthly cost increases, which may become a budgeting challenge for larger organizations. - **Learning curve:** With a wide range of apps available, users may require time to familiarize themselves with the system's full capabilities. - **Customization limitations:** While the Standard Plan offers a comprehensive set of features, businesses with unique needs may require further customization. **Custom Plan** For enterprises with more complex requirements, Odoo's Custom Plan offers a tailored solution starting at $37.40 per user, per month when billed annually ($46.80 per user, per month when billed monthly). This plan includes all the features of the Standard Plan, along with advanced options such as Odoo Studio, multi-company, and external API. The Custom Plan also offers the flexibility to choose between Odoo Online, on-premise hosting, and Odoo.sh hosting (Odoo.sh hosting cost is not included in the starting price). **Pros:** - **Tailor-made solution:** With Odoo Studio and multi-company features, businesses can create a customized environment that aligns with their unique processes. - **Flexible hosting:** Choose the hosting option that best suits your organization's security, compliance, and performance needs. - **Integration capabilities:** The external API allows seamless integration with third-party systems, enhancing the overall functionality of the Odoo ecosystem. **Cons:** - **Higher cost:** The advanced features and flexibility come at a premium, which may strain the budgets of smaller organizations. - **Implementation complexity:** Customizing and integrating Odoo with existing systems may require specialized skills and resources. - **Maintenance overhead:** With greater customization comes increased responsibility for maintaining and updating the system over time. **Additional Information** Odoo's pricing plans come with a 12-month discount for initial users, making it more affordable for businesses to adopt the platform. However, it's essential to note that Odoo.sh hosting costs and implementation services are not included in these plans. To ensure a successful implementation, companies should consider partnering with an experienced Odoo service provider or allocating internal resources for training and support. **Conclusion** After analyzing Odoo's pricing structure, it's evident that the company offers a range of options designed to cater to businesses of various sizes and needs. - **For startups and small businesses:** The One App Free Plan is an attractive choice, providing access to a single app with unlimited users at no cost. While this plan may suffice for those with minimal requirements, its limitations can quickly become apparent as a business grows. The Standard Plan offers a more comprehensive solution, granting access to all apps and essential features at a reasonable per-user monthly fee. - **For medium to large enterprises:** The Custom Plan is the most suitable option, particularly for organizations with complex requirements and a need for advanced features. This plan includes access to all apps, multiple hosting options, Odoo Studio, multi-company functionality, and external API. Although it comes with a higher per-user monthly cost, the added flexibility and customization options make it a worthwhile investment for larger businesses. When selecting a plan, companies should carefully consider factors such as the number of users, required apps and features, hosting preferences, and budget. By aligning these elements with the appropriate pricing plan, businesses can optimize their use of Odoo and achieve the best return on investment. It's also crucial to anticipate future growth and choose a plan that not only addresses current needs but also allows for seamless scaling as the company expands.

Compare Pricing

Compare pricing across our most frequently recommended Quality Management products.

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Odoo

$38.9 per month

4.24(1233 reviews)

recommendations

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recommendations

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$180 per month

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recommendations

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$189 per month

4.17(77 reviews)

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QT9 QMS

$1700 per year

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recommendations

*Defined as the price above any available free plan

Odoo Features

Drawn from insights across 1233 verified reviews, we've outlined Odoo 's best and worst rated features and how they stack up against the average rating.

Odoo 's score

Category average

Odoo 's Best Rated Features

Activity Tracking

4.83

category average

Returns Management

4.80

category average

Quotes/Estimates

4.65

category average

Odoo 's Worst Rated Features

Tax Calculation

2.44

category average

Work Order Management

3.0

category average

Marketing Automation

3.08

category average

Popular features found in Quality Management
Change Management
Complaint Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Management
Electronic Signature
Incident Management
Quality Control
Risk Management
Task Management
Training Management
More features of Odoo
360 Degree Feedback
Access Controls/Permissions
Accounting
Accounting Integration
Accounts Payable
Accounts Receivable
ACH Payment Processing
Activity Dashboard
Activity Tracking
Agile Methodologies
Aging Tracking
Alerts/Escalation
Alerts/Notifications
API
Applicant Tracking
Approval Process Control
Approval Workflow
Asset Lifecycle Management
Asset Tracking
Attendee Management
Audit Management
Audit Trail
Automated Quoting
Automated Routing
Automated Scheduling
Automatic Billing
Autoresponders
Backorder Management
Bank Reconciliation
Bar Chart
Barcode Recognition
Barcode/Ticket Scanning
Barcoding/RFID
Batch Processing
Benefits Management
Bid Management
Billing & Invoicing
Billing Portal
Bill of Material Analysis
Bills of Material
BOM Creation
Budgeting/Forecasting
Budget Management
Buy Side (Suppliers)
Calendar Management
Calendar/Reminder System
Calendar Sync
Campaign Management
Cancellation Management
Capacity Planning
Cash Management
Catalog Management
Check-in/Check-out
Check Writing
Client Management
Client Portal
Collaboration Tools
Color Codes/Icons
Commenting/Notes
Compatibility Testing
Compensation Management
Completion Tracking
Compliance Management
Configurable Workflow
Contact Database
Contact Management
Content Management
Contingency Billing
Contract Drafting
Contract/License Management
Cost-to-Completion Tracking
Cost Tracking
Credit Card Processing
CRM
Custom Development
Customer Database
Customer History
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Invoices
Customizable Templates
Data Extraction
Data Import/Export
Data Modeling
Data Synchronization
Data Visualization
Debugging
Delivery Management
Delivery Tracking
Demand Forecasting
Deployment Management
Design Management
Digital Signature
Discount Management
Dispatch Management
Distribution Management
Document Coding & Control

Odoo Integrations

Based on 1233 verified reviews, we've identified products most frequently integrated with Odoo .

Gmail

Integrated 9 times with Odoo

Stanley

System Administrator

Used for less than a year

Reviewed November 2022

"Auto sending invoices has never been this easy"

Stripe

Integrated 7 times with Odoo

Md Eyakub

Owner

Used for less than a year

Reviewed July 2024

"Integration with Stripe is important because it simplifies payment processing, automates transactions, and ensures secure handling of payments, enhancing customer experience and streamlining financial operations within Odoo."

Instagram

Meta for Business

FedEx Ship Manager

+8 more

Odoo Key Sentiments

We analyzed 1233 verified reviews for Odoo to find out what actual users really think.

Most Positive Sentiments

ERP solutions

64% Positive

28% Neutral

8% Negative

Reviewers find Odoo to be a cost-effective ERP solution that is flexible and scalable, meeting a wide range of business needs. They appreciate the user-friendly interface, which simplifies the setup and use of the software. Additionally, users value the open-source nature of Odoo, which allows for extensive customization and integration.

Modularity

59% Positive

33% Neutral

9% Negative

Users highlight the flexibility of Odoo's modular system, which allows them to tailor the platform to their business needs. They appreciate the wide range of customizable modules available, which can be added or removed as required. This adaptability helps businesses evolve and respond to market changes more efficiently.

Inventory management

59% Positive

32% Neutral

10% Negative

Reviewers appreciate Odoo's integrated system, which combines sales, accounting, inventory, and marketing into one platform. They find the stock management and inventory tracking features particularly useful for streamlining operations. Finally, users also value the ability to sync inventory across multiple selling platforms, enhancing overall efficiency.

Least Positive Sentiments

Billing and payments

21% Positive

40% Neutral

39% Negative

Users appreciate Odoo's customizable invoices, automated actions, and bank reconciliation features, which streamline their billing processes. However, they are concerned about the high costs associated with the software. Many users also report poor customer support and missing features, which negatively impact their overall experience.

Support services

40% Positive

25% Neutral

34% Negative

Users value the active community support with Odoo, which provides access to resources, tutorials, and troubleshooting assistance. However, they often experience unresponsive and slow customer support, leading to frustration and delays in resolving issues. Additionally, many users report that after making payments, the support quality declines, leaving them feeling neglected and dissatisfied.

Accounting management

43% Positive

31% Neutral

26% Negative

Users appreciate Odoo's comprehensive accounting features, which help them manage their finances, tax compliance, and financial tracking effectively. However, they face challenges with bank account integration and the complexity of software implementation. Some users also report errors in accounting, which require additional effort to resolve, leading to inefficiencies.

Odoo User Reviews

Overall Rating

4.2

Ratings Breakdown

53%

30%

Secondary Ratings

Ease of Use

4.0

Value for money

4.1

Customer support

3.9

Functionality

4.2

Tracy

5.0

Verified reviewer

Management Consulting

51-200 employees

Used for more than 2 years

Review source

Reviewed January 2025

Versatile and Effective for HR

It's reliable solution for me as an HR professional. Once it’s set up, it runs smoothly and saves a ton of effort.

Pros

The recruitment and employee management modules are fantastic—they make tracking applications and managing employee data so simple. Also being able to integrate HR with other modules like accounting and project management is super helpful

Cons

Some features require additional modules, which can increase the cost. Also learning all the features takes time, especially for new users. But not a deal breaker.

Kudzai

4.0

Verified reviewer

Computer Software

2-10 employees

Used for less than 12 months

Review source

Reviewed November 2024

Odoo Community Version

The experience is very good considering it's free and Open Source. For small to medium businesses it can do what is needed right out of the box. Be prepared to pay for third-party apps and support once in a while.

Pros

The features available in the Community Edition are mostly enough for what we need to do and is standardises processes across the board. We can then sell other small business work for configuring their own since we use it too. A lot of the business functions and processes are already built in, it is just a matter of activating the module you need and then configure it. The e-commerce feature is the simplest I have used, almost anyone can create products because it was built from a layman's perspective. The community is vibrant and helps with some issues if you have them. You might have to pay a partner for support and added functionality which is mostly once off. For a fraction of the cost, there is no worry of licence renewals just hosting fees.

Cons

Some functionalities which are basic in alternatives are not available even in the cloud version. You need to test third-party apps yourself which you might not have the time for and can break current functionality. Not all issues are addressed in the forums if it is not a common issue; a lot of issues are still open from previous versions. The official documentation is sometimes shallow.

Reasons for choosing Odoo

The first issue was the price. Secondly, we own the data and can just export the database periodically for backup.

Anonymous

1.0

Computer Software

11-50 employees

Used for more than 2 years

Review source

Reviewed February 2025

Stay away - predatory billing practices

Here's the issue every Odoo customer needs to know: Adding users in Odoo (as administrator) increases your bill. Removing users does nothing to reduce it. You'll keep getting charged the higher amount until their support team manually adjusts your subscription. My experience: 1. Removed users (following their documentation exactly) 2. Got charged full amount 3. Contacted support - they promised to fix it but didn't 4. Got charged full amount again next month 5. Support again promised a fix and refund - then went silent 6. Put a temporary freeze on my card after more silence 7. As expected, they attempted to charge the full amount again for the third month in a row 8. Another round with support. Finally adjusted the user count but refused to refund the overcharges citing the "no refunds" policy. 9. Went into ghosting mode and canceled my subscription for non-payment. At that point, they were holding enough of my overpayments to cover 4 months of future service. Let that sink in - this is a b2b service provider who: - Keeps charging you after you remove users - Ignores support requests about billing for months - Uses "no refunds" policy to keep money they shouldn't have charged - Cuts off business customers rather than fixing their mistake This isn't some consumer app - this is enterprise software. For a company selling to businesses, this behavior is completely unprofessional. Save yourself the headache. There are plenty of enterprise software providers who understand how to properly handle b2b relationships. This isn't one of them.

Pros

Good value when it works (accounting module only)

Cons

This is the company that will ghost you and terminate your service rather than fix their billing mistake.

Reasons for choosing Odoo

It is more customizable and more suitable for an international business. I also liked their consolidation module.

See All Reviews

Odoo FAQs

What exactly does Odoo do?
Odoo gives users a long list of business apps they can choose from to do business more efficiently. You can think of it like a business app buffet. Some organizations may only want an accounting app, a website, and an inventory management app. Others may need several more solutions, such as HR, e-commerce, and rental management. Odoo covers many bases.
What is the disadvantage of using Odoo?
Odoo users are limited in their ability to create complex customizations within the tool. To implement these, you may need to hire an expert developer. For some, Odoo also presents a relatively steep learning curve. For example, integrating multiple apps so they automatically share data can be challenging for users just getting used to the platform.
Why is Odoo so popular?
Odoo’s popularity stems from its deep suite of business apps—over 70 in all. This means a business can start with a few apps and then add others as they digitalize more processes. Its modularity also makes it useful, especially for businesses that may only need a few business apps instead of a larger, horizontal ERP.
Is Odoo really free?
Yes, Odoo has a free version, referred to as One App Free Plan. You can choose from any of Odoo’s apps to access for free with unlimited users. It also includes unlimited support, hosting, and maintenance; however, there are limitations, in that you are restricted to only one app. In addition, while you can choose Odoo Studio as the one app, customizations through Odoo Studio are not included in the free plan.
How safe is Odoo?
Odoo protects user data using encryption and secure cloud servers. As a result, user data is kept safe from attackers unable to bypass Odoo’s encryption protocols. At the same time, it’s always a good idea to maintain data backups in case there’s an issue with one of Odoo’s cloud service providers.