Odoo is a fully integrated and customizable open-source suite of business applications including sales, CRM, project management, manufacturing, inventory, accounting and other business needs in one software solution. Odoo was designed to meet the needs of companies of all sizes and budgets.

The depth of integration within Odoo helps users to reduce redundant manual processes. Every module is interconnected to provide an integrated experience from app to app, and users can automate many processes that would otherwise require manual inputs into multiple applications. Odoo keeps all business functions in one place allowing teams to collaborate with other departments from one unified platform.

Odoo is open-source software and offers security features to business technology and software development communities around the world. The Odoo market offers numerous modules and apps that are suitable for a variety of business needs.



131 Reviews of Odoo

Overall rating

4.0 / 5 stars

Showing 1 - 20 of 131 reviews

December 2018

Julia from https://www.sportlife.ua

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

A useful system with many functions

Pros

Odoo has a huge amount of useful functions for our company. You can choose from numerous modules that are suitable for efficiently conducting e-commerce, sales and marketing, having spent a little time on this.

Cons

Most of the necessary extensions have to be purchased for a fee. We had to spend a lot of time studying Odoo. Mobile version is a bit complicated.

December 2018

Amber from Netpeak Software

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Useful but difficult

Pros

What I like most is that in Odoo many useful features are integrated into one software. In case of need, you can use third-party extensions to significantly increase the functionality.

Cons

What I like most is that in Odoo many useful features are integrated into one software. In case of need, you can use third-party extensions to significantly increase the functionality.

December 2018

Grigory from Global Services at Luxoft

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

One of the most advanced systems

Pros

I liked that you can just go through the browser, no need to install anything on a regular computer. The tool has a modular design and open source, which allows for individual settings. The possibilities of integration and development are practically unlimited.

Cons

A little upset the system of finance, it is not quite sharpened by our realities, too generalized. Mostly lame translation into Russian. The rest is a great app.

December 2018

Evgeny from Luxoft

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2018

Excellent tool

Pros

We use Odoo for comfortable customer service of our company. We were able to easily transfer the contact database from email to it. During the work it is convenient to discuss working moments by sending messages.

Cons

Without a high-speed Internet connection, Odoo begins to work noticeably slower. There is no online support service that could quickly help with problem solving.

December 2018

Melissa from Seres Consulting S.A.S

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

VERY USEFUL

Pros

Excellent tool to take control of the company, it is a great alternative for small and large companies

Cons

The best tool, easy and very friendly in less steps you get much more and with incredible prices

December 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

1 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

1 of 5

December 2018

odoo

Pros

Easy to set up and easy to configure the initial set of information

Cons

It did not reallty do what we were sold or told it would do. Very disappointed.

December 2018

Dmitry from Luxoft

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

December 2018

The right solution for our company

Pros

I like to use the toolbar in Odoo, because in it you can fully see the status of any of the necessary tasks. The software store has a huge amount of useful modules for my work.

Cons

At first, it was quite difficult to get comfortable with it, because to resolve emerging issues I needed to visit the forums and spend a considerable amount of time on them.

Response from Odoo of Odoo

Replied December 2018

Thanks for the review Dmitry! Glad to see you find Odoo to be a great fit for your company and are also finding extra value in various modules. Regarding the forum, note that we also have support via live chat, phone, email (www.odoo.com/help), and a lot more helpful content on the documents page of the website as well as the Odoo YouTube channel (https://www.youtube.com/user/OpenERPonline). Feel free to let us know if there is any other channels we can deliver useful information to you from and thanks for being part of the Odoo community! :)

November 2018

Vasil from KINTO

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

For qualified professionals

Pros

This is one of the most unique enterprise management systems with which I have come across, has open source code for the mobile version, very high speed, modularity and versatility.

Cons

A little upset financial accounting, in this regard, the functions and capabilities are a bit lacking. In some places there is an incorrect translation into Russian. Too complicated for a newbie.

November 2018

Olga from METRO Cash & Carry Ukraine

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

November 2018

Flexible and affordable control system

Pros

Why did you decide to stop on this program? To begin with, in its free version there is much more functionality than other similar ones. Further among the advantages I can note its modularity and, accordingly, flexibility. Everything can be easily configured to the parameters of your own business.

Cons

Many believe that the disadvantage of the program is the need to reconstruct existing business processes. But I think this is a necessary measure, do not stand still. Spend these six months - a year and you will not regret it.

November 2018

abdelli from Southern States University

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

November 2018

it's a good erp but not the best

Pros

I am using odoo since was called openERP, it's a good erp to start learning how to work on .. Also I like the webinars odoo, it's really helpful

Cons

In the past it was free, but now it's a little expensive to get it

Response from Odoo of Odoo

Replied November 2018

Hi Abdelli, thanks for leaving some feedback. We noticed you mentioned a free version in the past, please note that the Community version is always free and still exists (www.odoo.com/page/editions). We also have an On-Premises solution for large companies with their own hardware, or our Cloud Based solution which is very easy to use and one of the best price points in the industry. Feel free to explore those other solutions, perhaps the one that works best for you can be discovered there. Hope that helps!

November 2018

Adam Victor from Liferay, Inc.

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Functionality

5 of 5

November 2018

The best open-source ERP I've used so far

I think Odoo is probably the best open source ERP available in the market, and one of the best ERPs in general. If you are looking for a nice ERP+platform, I'd recommend taking a look at it.

Pros

- Very powerful and featureful.
- Flexible and customizable.
- A lot of good documentation.
- Nice APIs.
- Open source with free version.
- Very active Marketplace.

Cons

- Demands some time to understand and use.
- Basic interfaces.

November 2018

Andre from Luxoft Financial Services

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

November 2018

Service for complete business automation

Pros

Odoo is a versatile tool. With it, we automate the work of our company. The application allows you to manage sales: creating a sales funnel, managing managers and warehouse. There is a function of evaluating the work of managers.

Cons

The first drawback of the Odoo service is the lack of the possibility of attachment of files to the tasks: video, documentation, images. The second serious minus of the tool is that you cannot create several sales funnels at the same time.

Response from Odoo of Odoo

Replied November 2018

Hi Andre, thanks for your feedback! Glad you are enjoying your overall experience with Odoo. We noticed the 2 issues you put in the drawbacks section are both available, perhaps you are using an old version or are unaware of these features? Either case, feel free to contact our team and we are happy to help you utilize the features you need to make your business even more successful. Thanks for being a part of the Odoo community!

November 2018

Dmitry from InfoShell

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

Worthy and modern product

Pros

The modularity of the system allows you to adjust the application to the needs of each enterprise. Open source application is a huge plus when you need to set individual settings and parameters. Everything is mobile and fast.

Cons

There are no significant flaws, but it would not hurt to take care of the compatibility of the application with a large number of payment services. Otherwise, everything suits. Until you try, you do not know if the program is right for you.

Response from Odoo of Odoo

Replied November 2018

Thanks for the great review Dmitry, we appreciate you being a part of the Odoo community and are excited to see InfoShell grow in the coming months! :)

November 2018

Yuriy from KINTO

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

Professional product

Pros

Thanks to the open code, installation on the computer is not required, everything works very quickly, it is convenient to fix and modify the bugs. The application system is modular, which significantly speeds up and simplifies the process of working in our company, there is the possibility of online access.

Cons

Financial accounting is not adapted to our realities, improvement is required. Sometimes there are incidents in the form of unfinished text or incomprehensible terminology. The project certainly has prospects, I recommend trying.

Response from Odoo of Odoo

Replied November 2018

Hello Yuriy, thanks for your review! Have you explored Odoo Accounting in our newest version? Many improvements have been merged which might help you even more. I noticed you have a local installation, perhaps an update is all you need to get the most out of your database. Feel free to contact our team if you need help, we look forward to working with you!

November 2018

Martin from Masta Aanhangwagens

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

3 of 5

Functionality

5 of 5

November 2018

Great ERP software for our bussiness

Great, would recommend to pretty much every company.

Pros

We have our Odoo connected to Magento (2.2, used to have it connected to Magento 1.9) and everything works great. The combination with Magento makes a terrific omnichannel software suite. We use Magento for to online side, while Odoo handles the rest. The great POS software makes helping customers in our fysical store a breeze, with receipts made in just seconds. All online and offline order go seamless in to inventory and accounting parts. Inventory is always on point.

Cons

Guide to setting up your own server could be better. Also, updates should go a bit smoother.

Response from Odoo of Odoo

Replied November 2018

Your recommendation is great Martin and we appreciate your business! Glad to see Odoo has worked well for you as a software for the automotive industry, and we are happy to see you would recommend it to any type of company. Our goal is to serve the needs of every modern business, thank you for being a part of our community!

November 2018

Anastasiya from Genius Marketing

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

November 2018

Not everyone can handle installation and configuration

Pros

A very powerful system, but I’m not sure whether it will be implemented in a small company. Odoo is more suitable for serious companies with a large volume of large transactions. I liked that in the free version the functionality is practically unlimited.

Cons

In order to introduce the system into the existing business, it is necessary to make a serious reorganization of the existing processes. In mastering the program is quite complicated, there are nuances that only specialists can know about.

Response from Odoo of Odoo

Replied November 2018

Hi Anastasiya, thanks for your review! It seems you had challenges with installing our open source version, which is geared towards developers who are looking to write a substantial amount of the customizations via their own code. Note that Small Businesses are actually the BEST fit for Odoo Cloud, which is a 1 click interface (no installation required). We have actually provided multiple editions (www.odoo.com/page/editions) to better serve the many different types of needs from small to large organizations. Hope that helps clear things up!

November 2018

Martin from Sonata Services

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

November 2018

HR Tool

it was great doing the configure part and use it was really esay and to teach others how to uset was esay to

Pros

it has a lot of features for HR department and administration like get of control of the info of all the employees and esay to view all the expensens of my employees and do the accounting work you can get a great database of all the info and has a free version you can configure and try

Cons

to configure the free version you only get the basic features if you want more spsefic features you have to get the pay version

November 2018

Maria Alejandra from Almaviva S.A

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

5 of 5

November 2018

magnificent tool

Pros

Odoo powerful tool for managing projects is a marvel that has completed our expectations of a truly organized company.

Cons

Very good interface, fair and accessible prices for SMEs.

Response from Odoo of Odoo

Replied November 2018

Thanks for the review Maria! Glad to see such a positive experience for your Supply Chain management. We look forward to our continued collaboration with your organization! :)

November 2018

Chetan from Lux Group

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Convenient to work with sales funnel

Pros

We take advantage of Odoo's capabilities to simplify customer service. We transferred the base of contacts from Linkedin and e-mail without any problems. I like the fact that Odoo has the ability to automate some stages of the sales funnel and just keep track of the results.

Cons

The cost per subscription rises after some updates. You can suddenly find out for yourself that after the next update, new functions have been added, for which you will have to pay extra.

November 2018

Jakub from Gemius Polska

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Excellent platform for company management

Pros

We have been using Odoo for 2 years now and are completely satisfied with the platform. We didn’t need to install software, as only a browser is needed to work in Odoo. It is very convenient when you have to work from someone else's computer.

Cons

Difficult setting. To introduce Odoo into our company, it took the help of several specialists. This entailed additional expenses that we had not planned.