# Odoo  Software Overview 2026 - Features & Pricing

> Review of Odoo  Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/crm/odoo-profile

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Overview

[Reviews](https://www.softwareadvice.com/crm/odoo-profile/reviews/)[Alternatives](https://www.softwareadvice.com/crm/odoo-profile/alternatives/)

# Odoo 2026: Benefits, Features & Pricing

Updated June 17, 2026

Written by [Molly Burke](https://www.softwareadvice.com/resources/author/mburke/)

Senior Specialist Analyst

Edited by [Caroline Rousseau](https://www.softwareadvice.com/resources/author/caroline-rousseau/)

Senior Editor

Wondering if Odoo is right for your organization?

Our CRM Software selection experts can help you in 15 minutes or less.

On this page

-   Our Summary
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   Key Sentiments
    
-   User Reviews
    
-   Frequently Asked Questions
    
-   Popular Comparisons
    

## Our Summary

Odoo

4.2

[(1311)](https://www.softwareadvice.com/crm/odoo-profile/reviews/)

FrontRunner 2026

Pros:

-   Business function integrations
-   Customization options

Cons:

-   Steep learning curve
-   Frequent bugs

Pricing

Starting at $31.10 per month

### What is Odoo :

Odoo offers users a suite of business applications covering a broad range of functions, such as e-commerce, point of sale, accounting, inventory, and more. Odoo serves as a one-stop shop for businesses looking to automate and streamline core business functions.

### Why we like Odoo :

Odoo is among the most popular business software solutions on Software Advice, with 1,197 verified reviews and an overall rating of 4.3 out of 5. Users enjoy Odoo's modularity because it enables you to choose solutions for multiple niche functions of your operations. Odoo’s ease of use is also popular, scoring a 4 out of 5 in this category, because it makes it relatively simple for users without coding knowledge to build solutions.

### Who should use Odoo :

Odoo is well-suited for smaller organizations that don’t have the budget to hire large in-house development teams. Almost 70% of verified reviews for Odoo on Software Advice come from businesses with 1 to 50 employees, which demonstrates its usefulness for small teams or growing organizations.

Wondering if Odoo is right for your organization?

Our CRM Software selection experts can help you in 15 minutes or less.

## Odoo User Interface

## Popular Odoo Alternatives

Main Product

Odoo

4.2

[(1311)](https://www.softwareadvice.com/crm/odoo-profile/reviews/)

Ratings Breakdown

-   4.04Ease of use
-   4.09Value for money
-   3.87Customer support
-   4.17Functionality

Pricing

Starting at $31.10 per month

Get Price

Alternative Product

[NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/)

4.2

[(2045)](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/reviews/)

Ratings Breakdown

-   3.96Ease of use
-   3.85Value for money
-   3.81Customer support
-   4.21Functionality

Pricing

Available upon request

Get Price

Alternative Product

[QuickBooks Online](https://www.softwareadvice.com/product/393202-QuickBooks-Online/)

4.3

[(8464)](https://www.softwareadvice.com/product/393202-QuickBooks-Online/reviews/)

Ratings Breakdown

-   4.24Ease of use
-   4.16Value for money
-   4.00Customer support
-   4.27Functionality

Pricing

Starting at $38.00 per month

Get Price

Alternative Product

[QuickBooks Enterprise](https://www.softwareadvice.com/construction/qb-desktop-enterprise-profile/)

4.5

[(20651)](https://www.softwareadvice.com/construction/qb-desktop-enterprise-profile/reviews/)

Ratings Breakdown

-   4.31Ease of use
-   4.30Value for money
-   4.14Customer support
-   4.40Functionality

Pricing

Starting at $2210.00 per year

Get Price

Alternative Product

[Fishbowl](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/)

4.2

[(1123)](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/reviews/)

Ratings Breakdown

-   4.15Ease of use
-   4.09Value for money
-   4.26Customer support
-   4.12Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Xero](https://www.softwareadvice.com/accounting/xero-profile/)

4.4

[(3300)](https://www.softwareadvice.com/accounting/xero-profile/reviews/)

Ratings Breakdown

-   4.36Ease of use
-   4.25Value for money
-   4.04Customer support
-   4.30Functionality

Pricing

Starting at $25.00 per month

Get Price

## Odoo Overview

Odoo is a comprehensive, open-source suite of business applications designed to cater to the diverse needs of companies of all sizes. It offers a wide range of integrated apps that cover various business functions, from CRM and sales to inventory and accounting. One of the standout features of Odoo is its modular architecture, which allows businesses to start with a few apps and add more as needed. This scalability ensures that the platform can grow with the business, providing a seamless experience across different business functions.

The Customer Relationship Management...

(CRM) module helps businesses manage leads, opportunities, and customer interactions efficiently. It includes a visual sales pipeline that aids sales teams in tracking progress and managing their sales activities effectively. In terms of sales and invoicing, Odoo allows businesses to create and send professional quotations quickly. The platform supports automated invoicing, recurring invoices, and payment follow-ups, streamlining the billing process. Odoo's inventory management capabilities are robust, offering real-time tracking to help businesses maintain optimal stock levels and reduce waste. The platform includes advanced warehouse management features such as multi-warehouse support, barcode scanning, and automated replenishment. In the realm of accounting and finance, Odoo automates various tasks including bank reconciliation, expense tracking, and financial reporting. It also supports multi-currency transactions, making it suitable for businesses with international operations. The Human Resources (HR) module helps businesses manage employee information, attendance, and leave requests. It also includes recruitment tools that streamline the hiring process, from job postings to candidate evaluation. For project management, Odoo allows businesses to create and assign tasks, set deadlines, and track progress. The platform includes collaboration tools such as document sharing and team messaging, enhancing team productivity. Odoo's e-commerce capabilities are extensive, providing tools to create and manage an online store, including product catalog management, payment processing, and order fulfillment. The e-commerce app integrates seamlessly with other Odoo apps, such as inventory and accounting, ensuring a unified business process. In terms of marketing, Odoo includes email marketing tools that help businesses create and send targeted email campaigns. It also supports social media integration, allowing businesses to manage their social media presence from within the platform. The manufacturing module in Odoo helps businesses plan and manage their production processes, including work orders and bill of materials. It includes quality control features that help ensure product quality and compliance with industry standards. Reporting and analytics are also strong points of Odoo, offering customizable reporting tools that help businesses analyze key metrics and make data-driven decisions. The platform includes intuitive dashboards that offer real-time insights into business performance. Odoo allows for extensive customization and development, enabling businesses to develop custom modules to meet their specific needs, leveraging the platform's open-source nature. It also offers API access for integration with third-party applications and services. The platform can be deployed either in the cloud or on-premise, providing flexibility based on business preferences and requirements.

## Odoo Pricing and Plans

Starting price: $31.10 per month

Free Trial

Free Version

Standard

$31.10

per user, per month

Plan includes:

-   All apps
-   Odoo Online

Custom

$61.00

per user, per month

Plan includes:

-   All apps
-   Odoo Studio
-   Multi-Company
-   External API

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### Our Analysis of Odoo 's Pricing Plans

Odoo's One App Free Plan allows unlimited users to access one Odoo app at no cost, making it an ideal option for companies with a specific need or those just starting their digital transformation journey. The plan includes Odoo Online hosting and the flexibility to choose from hundreds of available apps, including Odoo Studio for customization.

**Pros:**

-   **Cost-effective:** As a free plan, it enables businesses to explore Odoo's capabilit...

ies without any financial commitment. - \*\*Unlimited users:\*\* Accommodates teams of any size, ensuring that all relevant stakeholders can access the chosen app. - \*\*Unlimited support and maintenance:\*\* All plans include unlimited support, hosting, and maintenance. \*\*Cons:\*\* - \*\*Limited functionality:\*\* With access to only one app, businesses may find it challenging to streamline their entire operation. - \*\*Limited customizations:\*\* While Odoo Studio is available as the one app, it’s not automatically included for customizations if you choose a different app. - \*\*Scalability concerns:\*\* As the company grows and requires more features and apps, upgrading to a paid plan becomes necessary. \*\*Standard Plan\*\* The Standard Plan is a comprehensive solution for businesses looking to leverage the full power of Odoo. Starting at $24.90 per user, per month when billed annually ($31.10 per user, per month billed monthly), this plan provides access to all Odoo apps, and unlimited support, hosting, and maintenance. With Odoo Online hosting and a free trial available, companies can easily adopt and scale their Odoo implementation. \*\*Pros:\*\* - \*\*Extensive app ecosystem:\*\* Gain access to Odoo's entire app suite, enabling businesses to streamline processes across departments. - \*\*Reliable support:\*\* Benefit from unlimited assistance, ensuring that any issues or questions are promptly addressed. - \*\*Scalable infrastructure:\*\* Odoo Online hosting provides a secure and scalable environment for growth. \*\*Cons:\*\* - \*\*Per-user pricing:\*\* As the team expands, the monthly cost increases, which may become a budgeting challenge for larger organizations. - \*\*Learning curve:\*\* With a wide range of apps available, users may require time to familiarize themselves with the system's full capabilities. - \*\*Customization limitations:\*\* While the Standard Plan offers a comprehensive set of features, businesses with unique needs may require further customization. \*\*Custom Plan\*\* For enterprises with more complex requirements, Odoo's Custom Plan offers a tailored solution starting at $37.40 per user, per month when billed annually ($46.80 per user, per month when billed monthly). This plan includes all the features of the Standard Plan, along with advanced options such as Odoo Studio, multi-company, and external API. The Custom Plan also offers the flexibility to choose between Odoo Online, on-premise hosting, and Odoo.sh hosting (Odoo.sh hosting cost is not included in the starting price). \*\*Pros:\*\* - \*\*Tailor-made solution:\*\* With Odoo Studio and multi-company features, businesses can create a customized environment that aligns with their unique processes. - \*\*Flexible hosting:\*\* Choose the hosting option that best suits your organization's security, compliance, and performance needs. - \*\*Integration capabilities:\*\* The external API allows seamless integration with third-party systems, enhancing the overall functionality of the Odoo ecosystem. \*\*Cons:\*\* - \*\*Higher cost:\*\* The advanced features and flexibility come at a premium, which may strain the budgets of smaller organizations. - \*\*Implementation complexity:\*\* Customizing and integrating Odoo with existing systems may require specialized skills and resources. - \*\*Maintenance overhead:\*\* With greater customization comes increased responsibility for maintaining and updating the system over time. \*\*Additional Information\*\* Odoo's pricing plans come with a 12-month discount for initial users, making it more affordable for businesses to adopt the platform. However, it's essential to note that Odoo.sh hosting costs and implementation services are not included in these plans. To ensure a successful implementation, companies should consider partnering with an experienced Odoo service provider or allocating internal resources for training and support. \*\*Conclusion\*\* After analyzing Odoo's pricing structure, it's evident that the company offers a range of options designed to cater to businesses of various sizes and needs. - \*\*For startups and small businesses:\*\* The One App Free Plan is an attractive choice, providing access to a single app with unlimited users at no cost. While this plan may suffice for those with minimal requirements, its limitations can quickly become apparent as a business grows. The Standard Plan offers a more comprehensive solution, granting access to all apps and essential features at a reasonable per-user monthly fee. - \*\*For medium to large enterprises:\*\* The Custom Plan is the most suitable option, particularly for organizations with complex requirements and a need for advanced features. This plan includes access to all apps, multiple hosting options, Odoo Studio, multi-company functionality, and external API. Although it comes with a higher per-user monthly cost, the added flexibility and customization options make it a worthwhile investment for larger businesses. When selecting a plan, companies should carefully consider factors such as the number of users, required apps and features, hosting preferences, and budget. By aligning these elements with the appropriate pricing plan, businesses can optimize their use of Odoo and achieve the best return on investment. It's also crucial to anticipate future growth and choose a plan that not only addresses current needs but also allows for seamless scaling as the company expands.

### Compare Pricing

Compare pricing across our most frequently recommended CRM products.

Software options

Starting price\*

User rating

[Claritysoft CRM](https://www.softwareadvice.com/crm/claritysoft-profile/)

$49.00 per month

4.50[(251 reviews)](https://www.softwareadvice.com/crm/claritysoft-profile/reviews/)

**116**

recommendations

[Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/)

$25.00 per month

4.40[(18785 reviews)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/)

**112**

recommendations

[HubSpot Sales Hub](https://www.softwareadvice.com/crm/hubspot-sales-profile/)

$15.00 per month

4.54[(501 reviews)](https://www.softwareadvice.com/crm/hubspot-sales-profile/reviews/)

**77**

recommendations

[LeadMaster](https://www.softwareadvice.com/landing-page/leadmaster-crm-profile/)

$10.00

4.13[(36 reviews)](https://www.softwareadvice.com/landing-page/leadmaster-crm-profile/reviews/)

**65**

recommendations

[BNTouch Mortgage CRM](https://www.softwareadvice.com/crm/bntouch-profile/)

$95.00 per month

4.51[(97 reviews)](https://www.softwareadvice.com/crm/bntouch-profile/reviews/)

**61**

recommendations

\*Defined as the price above any available free plan

## Odoo Features

Drawn from insights across 1311 verified reviews, we've outlined Odoo 's best and worst rated features and how they stack up against the average rating.

Odoo 's score

Category average

Odoo 's Best Rated Features

Activity Tracking

4.83

4.38 category average

Returns Management

4.78

3.52 category average

Kanban Board

4.67

3.67 category average

Odoo 's Worst Rated Features

Tax Calculation

2.44

3.59 category average

Work Order Management

3.0

4.31 category average

Marketing Automation

3.08

3.93 category average

-   Popular features found in CRM
    
    Calendar Management
    
    Customer Journey Mapping
    
    Email Management
    
    Quotes/Estimates
    
    Reporting/Analytics
    
    Sales Pipeline Management
    
    Segmentation
    
    Task Management
    
    Territory Management
    
    Workflow Management
    
-   More features of Odoo
    
    360 Degree Feedback
    
    Access Controls/Permissions
    
    Accounting
    
    Accounting Integration
    
    Accounts Payable
    
    Accounts Receivable
    
    ACH Payment Processing
    
    Activity Dashboard
    
    Activity Tracking
    
    Agile Methodologies
    
    Aging Tracking
    
    Alerts/Escalation
    
    Alerts/Notifications
    
    API
    
    Applicant Tracking
    
    Approval Process Control
    
    Approval Workflow
    
    Asset Lifecycle Management
    
    Asset Tracking
    
    Attendee Management
    
    Audit Management
    
    Audit Trail
    
    Automated Quoting
    
    Automated Routing
    
    Automated Scheduling
    
    Automatic Billing
    
    Autoresponders
    
    Backorder Management
    
    Bank Reconciliation
    
    Bar Chart
    
    Barcode Recognition
    
    Barcode/Ticket Scanning
    
    Barcoding/RFID
    
    Batch Processing
    
    Benefits Management
    
    Bid Management
    
    Billing & Invoicing
    
    Billing Portal
    
    Bill of Material Analysis
    
    Bills of Material
    
    BOM Creation
    
    Budgeting/Forecasting
    
    Budget Management
    
    Buy Side (Suppliers)
    
    Calendar/Reminder System
    
    Calendar Sync
    
    Campaign Management
    
    Cancellation Management
    
    Capacity Planning
    
    Cash Management
    
    Catalog Management
    
    Change Management
    
    Check-in/Check-out
    
    Check Writing
    
    Client Management
    
    Client Portal
    
    CMS Integration
    
    Collaboration Tools
    
    Color Codes/Icons
    
    Commenting/Notes
    
    Compatibility Testing
    
    Compensation Management
    
    Completion Tracking
    
    Compliance Management
    
    Configurable Workflow
    
    Contact Database
    
    Contact Management
    
    Content Management
    
    Contingency Billing
    
    Contract Drafting
    
    Contract/License Management
    
    Cost-to-Completion Tracking
    
    Cost Tracking
    
    Credit Card Processing
    
    CRM
    
    Custom Development
    
    Customer Database
    
    Customer History
    
    Customer Portal
    
    Customer Segmentation
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Invoices
    
    Customizable Templates
    
    Dashboard
    
    Data Extraction
    
    Data Import/Export
    
    Data Modeling
    
    Data Synchronization
    
    Data Visualization
    
    Debugging
    
    Delivery Management
    
    Delivery Tracking
    
    Demand Forecasting
    
    Deployment Management
    
    Design Management
    
    Digital Signature
    
    Discount Management
    
    Dispatch Management
    
    Distribution Management
    
    Document Coding & Control
    
    Document Management
    
    Document Storage
    
    Document Templates
    
    Drag & Drop
    
    Duplicate Payment Alert
    
    eCommerce Management
    
    EDI
    
    Electronic Payments
    
    Electronic Signature
    
    Email Marketing
    
    Email Templates
    
    Email Tracking
    
    Employee Database
    
    Employee Management
    
    Enrollments/Onboarding
    
    Enterprise Asset Management
    
    Equipment Maintenance
    
    Equipment Tracking
    
    Event Scheduling
    
    Expense Tracking
    
    Feedback Management
    
    File Sharing
    
    Financial Management
    
    Financial Reporting
    
    Fixed Asset Management
    
    Fleet Management
    
    Food Traceability
    
    Forecasting
    
    For Insurance Industry
    
    For iPad Devices
    
    For Metal Fabrication
    
    Forms Management
    
    For Restaurants
    
    For Retail
    
    For Small Businesses
    
    For Startups
    
    Fuel Management
    
    Full Text Search
    
    Fund Accounting
    
    Gamification
    
    Gantt/Timeline View
    
    General Ledger
    
    Gift Card Management
    
    GPS
    
    Graphical User Interface
    
    Historical Reporting
    
    Hourly Billing
    
    HR Management
    
    Idea Management
    
    Import/Export Management
    
    Income & Balance Sheet
    
    Integrated Business Operations
    
    Integrated Development Environment
    
    Interaction Tracking
    
    Internal Chat Integration
    
    Inventory Auditing
    
    Inventory Control
    
    Inventory Management
    
    Inventory Optimization
    
    Inventory Replenishment
    
    Inventory Tracking
    
    Invoice Creation
    
    Invoice History
    
    Invoice Management
    
    Invoice Processing
    
    Issue Management
    
    Item Management
    
    Job Management
    
    Kanban Board
    
    Kitting
    
    Knowledge Base Management
    
    Knowledge Management
    
    Landing Pages/Web Forms
    
    Lead Capture
    
    Lead Distribution
    
    Lead Generation
    
    Lead Management
    
    Lead Qualification
    
    Lead Segmentation
    
    Learning & Development
    
    Lifecycle Management
    
    Live Chat
    
    Loyalty Program
    
    Maintenance Management
    
    Maintenance Scheduling
    
    Manufacturing Inventory Management
    
    Manufacturing Planning
    
    Marketing Automation
    
    Material Requirements Planning
    
    MES
    
    Milestone Tracking
    
    Mobile Access
    
    Mobile App
    
    Mobile Development
    
    Mobile Payments
    
    Monitoring
    

## Odoo Integrations

Based on 1311 verified reviews, we've identified products most frequently integrated withOdoo .

[Gmail](https://www.softwareadvice.com/email-marketing/gmail-profile/)

Integration rated 4.5 from 15 reviews

Stanley

System Administrator

Used for less than a year

Reviewed November 2022

"Auto sending invoices has never been this easy"

[Stripe](https://www.softwareadvice.com/product/49509-Stripe/)

Integration rated 4.3 from 10 reviews

Md Eyakub

Owner

Used for less than a year

Reviewed July 2024

"Integration with Stripe is important because it simplifies payment processing, automates transactions, and ensures secure handling of payments, enhancing customer experience and streamlining financial operations within Odoo."

PayPal

Integration rated 4.3 from 13 reviews

Microsoft Outlook

Integration rated 4.3 from 12 reviews

Google Docs

Integration rated 4.8 from 12 reviews

Meta for Business

Integration rated 4.8 from 7 reviews

Instagram

Integration rated 4.8 from 5 reviews

WooCommerce

Integration rated 3.5 from 4 reviews

See all 54 integrations

## Odoo Key Sentiments

We analyzed 1311 verified reviews for Odoo to find out what actual users really think.

Most Positive Sentiments

Inventory management

61% Positive

29% Neutral

11% Negative

Odoo offers a comprehensive suite of business management modules that support inventory replenishment, order processing, and asset tracking across multiple warehouses. Its integrated platform enables businesses to manage stock levels and supply chains efficiently, reducing manual effort and improving visibility. The inventory interface is designed for clarity, helping teams monitor product movement and maintain accurate records. Reviewers note that these capabilities make inventory management more accessible and allow organizations to align related operations within a single system.

Modules

48% Positive

42% Neutral

10% Negative

Odoo’s modular architecture allows businesses to implement features gradually and adapt as they grow. Core modules such as CRM, HR, and Accounting address diverse operational needs, while optional components extend functionality for specialized workflows. Reviewers value the ability to customize and develop new modules tailored to unique requirements, ensuring the platform evolves with organizational priorities. This flexibility makes Odoo suitable for companies seeking scalable solutions without committing to an all-in-one deployment upfront.

Least Positive Sentiments

Sales and purchase

37% Positive

39% Neutral

24% Negative

Odoo offers customizable automation and integrated business processes that connect sales, purchases, and related modules for smoother operations across departments. The platform supports third-party extensions, enabling businesses to enhance efficiency and adapt workflows to their needs. These capabilities help organizations manage transactions and maintain visibility throughout the sales cycle. However, reviewers report concerns about missing or inconsistent features in sales and purchase workflows and limited post-sale support.

Training and learning curve

43% Positive

33% Neutral

25% Negative

Odoo’s flexibility to tailor applications and configure workflows is often cited as a benefit, particularly for businesses seeking personalized solutions. The platform’s intuitive design supports usability, but mastering advanced customization requires technical expertise and patience. This steep learning curve can challenge teams without prior experience. Reviewers also note gaps in onboarding resources, including limited tutorials and insufficient guidance, which make initial adoption difficult for organizations lacking technical backgrounds.

## Odoo User Reviews

Overall Rating

4.2

Ratings Breakdown

5

53%

4

30%

3

8%

2

3%

1

6%

Secondary Ratings

Ease of Use

4.0

Value for money

4.1

Customer support

3.9

Functionality

4.2

Junaid Tharupeedikayil S.

Verified reviewer

Building Materials

51-200 employees

Used daily for less than 2 years

Review source

Reviewed May 2026

Comprehensive and Flexible ERP Solution for Growing Businesses

4

My overall experience with Odoo has been positive. The platform provides a comprehensive and centralized solution for managing different business operations, such as CRM, sales, inventory, accounting, HR, and project management, in one system

Ratings Breakdown

5

Ease of use

4

Value for money

4

Customer support

5

Functionality

Pros:

What I liked most about Odoo is its all-in-one business management approach. It integrates CRM, sales, accounting, inventory, HR, and project management into a single platform, which reduces the need for multiple software tools.

Cons:

What I liked least about Odoo is that some modules can feel complex and require technical expertise during setup and customization, especially for businesses with unique workflows

Read More

VR

Verified

Reviewer

Information Technology and Services

51-200 employees

Used daily for less than 2 years

Review source

Reviewed April 2026

Excellent Product - Odoo

4

Its been good and easy to use , there have been no issues or glitches in the product, works smoothly . Support team is also good.

Ratings Breakdown

4

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

It’s genuinely one of the easiest tools to get started with, even for someone who isn’t from a specific background. All the modules as very user friendly. What stands out is the value for money, you get a lot of functionality without it feeling overly complex or expensive. The flexibility to customize based on business needs is a big plus and most clients already trust and relate to the brand, which makes adoption much smoother.

Cons:

There is no module wise pricing - we have to pay one cost and you get a bunch of apps , which even if your not using is there. Would rather prefer to pay module wise for the apps that i useful to the company so that costs come down

Reasons for choosing Odoo

Excellent value for money and easy to use features

Reasons for switching to Odoo

Not very user friendly and too many details - not user friendly

Read More

VR

Verified

Reviewer

Computer Software

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2019

Odoo CRM

5

Previously 3

it's a plateforme of managment and sharing informations,

Ratings Breakdown

4

Ease of use

Previously 1

4

Value for money

4

Customer support

4

Functionality

Previously 3

Pros:

performance, user friendly, customizable, used inside inetgrated ERP

Cons:

that there is always a new version so you need to migrate and not using the same

Read More

BK

Blerta K.

Verified reviewer

Education Management

2-10 employees

Used daily for less than 2 years

Review source

Reviewed April 2026

The business tool that attempts to do it all a small school needs to operate.

5

I required something that could provide student contacts, course billing and some minimal sales management without the sophistication of the enterprise package. Odoo includes all that and the price-value ratio is reasonable when it comes to a small business. The learning curve is a reality, but it is only after the curve that the use day-to-day becomes natural enough.

Ratings Breakdown

5

Ease of use

4

Functionality

Pros:

The invoicing, contact management, and sales tracking capabilities are all housed in a single roof without the need to pay three different tools and this is something that I really liked after it was all set up and operational.

Cons:

I have had mixed responses to customer support. I asked some technical questions on transaction management a couple of times and the responses I received were so vague that they were not helpful.

Read More

VR

Verified

Reviewer

Information Technology and Services

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed May 2026

Good ERP with small learning curve

4

Overall, it was a good experience. There is a learning curve initially, but once I got comfortable with it, things became easier and more efficient.

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

I liked that everything is available in one place. Managing sales, CRM, inventory, and other tasks felt more organized compared to switching between multiple tools.

Cons:

It took some time to understand in the beginning. Some features were not very intuitive at first, and a few things required searching through documentation or extra setup.

Read More

Rick C.

Verified reviewer

Wholesale

11-50 employees

Used daily for less than 6 months

Review source

Reviewed May 2026

Odoo. A lot but needs a lot.

3

Overall it was mid. I wanted to like it. I wanted to use it. I was and still am unsure the best way to operate whether setting it up on our own servers or running it on other servers from people running it as a third party service.

Ratings Breakdown

3

Ease of use

4

Value for money

4

Customer support

5

Functionality

Pros:

The product itself is amazing. It can do just about anything. There are plenty of features across all business elements to run your entire business off Odoo.

Cons:

Very very clunky and requires a fair bit of manipulation to set it up how you want. You will need a true programmer to fix things to talk how you want them to talk. You will need a programmer to set it up to best run whatever field you are in. Most others are fairly easy to frame as you want with some basic tech knowledge. Odoo needs more.

Reasons for choosing Odoo

We didn't. We tried it as an option but elected not to migrate.

Reasons for switching to Odoo

Wanted to try other options. We did switch back to Zoho

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BD

Brent D.

Verified reviewer

Food & Beverages

11-50 employees

Used daily for less than 2 years

Review source

Reviewed April 2026

Unfinished Project over 1 year in.

1

We contracted with Odoo to develop a custom ERP solution for our small business over a year ago, and the project remains unfinished to this day. Throughout this process we have experienced constant developer turnover — multiple different developers have been assigned to our project, requiring us to repeatedly restart and re-explain our requirements. Each handoff has brought new delays, miscommunications, and lost progress. For a small business, this kind of prolonged uncertainty is not just frustrating — it's damaging. We've invested significant time and money into a system we still cannot use. Deadlines have been missed repeatedly with little accountability or transparency. If you are a small business considering Odoo's development services, I would strongly urge you to think carefully. The software platform itself may have merit, but the implementation and project management we experienced was unreliable and unprofessional.

Ratings Breakdown

4

Ease of use

2

Value for money

1

Customer support

4

Functionality

Pros:

The ERP as a whole has great functionality for small business. Very good and simple software, easy to work with at scale.

Cons:

Dishonesty, lack of professionalism, false promises on deadlines, refused to give a hard target date on software development.

Reasons for switching to Odoo

Lack of features in current system brought me here

Read More

VR

Verified

Reviewer

Food & Beverages

201-500 employees

Used weekly for free trial

Review source

Reviewed April 2026

By ODOO management you will make your operational shifts more organized

4

ODOO System management make your operation shifts more organized , and reach the KPIs goals by fair allocating humans and time.

Ratings Breakdown

4

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

regarding my experience I found the below good features of this soft : - The interface of ODOO system very easy and you can Access to tools you need simply. -The main function of it , manage and allocate the user and the centers and the departments functions in organized mood.

Cons:

But the system need to improve and update the below : - Tracking shifts must be automated (a-z) - the update tools high expensive. -The system able to attack from hacking

Read More

VR

Verified

Reviewer

Marketing and Advertising

501-1000 employees

Used monthly for less than 12 months

Review source

Reviewed April 2026

Does the job, but sync issues and steep learning curve disrupt seamless experience

2

Overall, it does the job for our needs, but the steep learning curve, integration issues, and sync issues have made it hard to have a seamless experience

Ratings Breakdown

3

Ease of use

4

Functionality

Pros:

All in one platform: I can manage sales, use as CRM, and use it for accounting purposes all in one platform. It can also scale as businesses grow and there is the option to integrate

Cons:

Lots of sync issues with our native integration software. Leads often don't get pulled in and set up is complicated for those not technically savvy. Not ideal for businesses looking for a simple, seamless integrations and CRM management.

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Melissa Z.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used monthly for less than 12 months

Review source

Reviewed May 2026

Great for novice users to delve in

4

Very good for novice users of IT products, or for boomers without formal training on it's use. Instructions included

Ratings Breakdown

5

Ease of use

5

Value for money

3

Customer support

3

Functionality

Pros:

There is a free version, ideal for new users, then after increased user and comfort, can upgrade to a pay version

Cons:

We need 2 screens to view changes, and creating webpages for phone tablet and monitor viewing each require tweaking

Read More

Showing 1 - 10 of 1311 Reviews

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## Odoo FAQs

-   What exactly does Odoo do?
    
    Odoo gives users a long list of business apps they can choose from to do business more efficiently. You can think of it like a business app buffet. Some organizations may only want an accounting app, a website, and an inventory management app. Others may need several more solutions, such as HR, e-commerce, and rental management. Odoo covers many bases.
    
-   What is the disadvantage of using Odoo?
    
    Odoo users are limited in their ability to create complex customizations within the tool. To implement these, you may need to hire an expert developer. For some, Odoo also presents a relatively steep learning curve. For example, integrating multiple apps so they automatically share data can be challenging for users just getting used to the platform.
    
-   Why is Odoo so popular?
    
    Odoo’s popularity stems from its deep suite of business apps—over 70 in all. This means a business can start with a few apps and then add others as they digitalize more processes. Its modularity also makes it useful, especially for businesses that may only need a few business apps instead of a larger, horizontal ERP.
    
-   Is Odoo really free?
    
    Yes, Odoo has a free version, referred to as One App Free Plan. You can choose from any of Odoo’s apps to access for free with unlimited users. It also includes unlimited support, hosting, and maintenance; however, there are limitations, in that you are restricted to only one app. In addition, while you can choose Odoo Studio as the one app, customizations through Odoo Studio are not included in the free plan.
    
-   How safe is Odoo?
    
    Odoo protects user data using encryption and secure cloud servers. As a result, user data is kept safe from attackers unable to bypass Odoo’s encryption protocols. At the same time, it’s always a good idea to maintain data backups in case there’s an issue with one of Odoo’s cloud service providers.
    

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