Odoo vs Global Shop Solutions
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4 / 5
3.8 / 5
Value for Money
4.1 / 5
3.9 / 5
Customer Support
3.8 / 5
4.3 / 5
Functionality
4.2 / 5
4.1 / 5
Last Review Written
September 30, 2024
December 14, 2023
Pros/Cons
Pros
- Also, they have friendly and very knowledgable support staff that are there to help you succeed without any high pressure tactics. They are in it with you for the long term.
- One of the greatest strengths of Odoo is its flexibility. The software can be easily adapted to different industries and business models, making it a great choice for businesses of all types.
- Overall it's the most suggestible not only just because of it's opensource but also, customer ease of access is very good with it.
Cons
- It does not integrate into social networks, nor does it manage chat internally (at least, not without losing speed). Your targeting options are scarce.
- The support is terrible, specially in UAE, the account managers for enterprise never respond and tickets are open for 3 and 4 days.
- Upon further interaction we realized these needs could not be met. Not only were we not refunded for the hours we had actually utilized, they refused to refund us any of our unused retainer.
Pros
- The support staff is very friendly and always willing to do what it takes to resolve an issue or point you in the right direction to a new feature/function you may need.
- It is such a great added benefit and has been useful many times when I want to learn different modules and functions.
- GSS is a complete system with great integration between, manufacturing, accounting, quality and engineering all with great customer support and always with an eye on the future.
Cons
- This is an issue for those clocking in and out. Errors messages are a problem.
- Overwriting is GSS’s default action and there is no control-z function to correct any mistake, should you happen to overwrite what was in the field.
- The one thing that annoys me the most is limited number of characters that can be used when making a new item number in inventory.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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37 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
