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Odoo vs PayPal Zettle

Odoo vs PayPal Zettle

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Overall Rating
4.2 (1022)
4.6 (2268)
Ease-of-Use
4 / 5
4.6 / 5
Value for Money
4.1 / 5
4.5 / 5
Customer Support
3.8 / 5
4.3 / 5
Functionality
4.2 / 5
4.5 / 5
Last Review Written
October 3, 2024
August 20, 2024
Pros/Cons
  • Pros

  • Also, they have friendly and very knowledgable support staff that are there to help you succeed without any high pressure tactics. They are in it with you for the long term.
  • One of the greatest strengths of Odoo is its flexibility. The software can be easily adapted to different industries and business models, making it a great choice for businesses of all types.
  • Overall it's the most suggestible not only just because of it's opensource but also, customer ease of access is very good with it.
  • Cons

  • It does not integrate into social networks, nor does it manage chat internally (at least, not without losing speed). Your targeting options are scarce.
  • The support is terrible, specially in UAE, the account managers for enterprise never respond and tickets are open for 3 and 4 days.
  • Upon further interaction we realized these needs could not be met. Not only were we not refunded for the hours we had actually utilized, they refused to refund us any of our unused retainer.
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  • Pros

  • I think this is a great software to use that is secure and safe money transfer. I would recommend this to anyone that wants to make purchases secure.
  • Paypal is fantastic; it's easy to use, and I like that it's accepted by so many merchants. When that choice is open, I always take it, and it has saved me money.
  • Best features are definitely ease of use (it is pretty intuitive) and the ability to create presets for items. We used these presets for ticket prices and merchandise.
  • Cons

  • Sometime paypal fails to solve the issue on time and their SLA and sometime I felt that they have poor internal ticketing system. Since you have to tell your problem again and again.
  • The thing I dislike is the same thing I dislike about all card readers.
  • The worst part about PayPal Help is that you absolutely cannot talk to a human over the phone. It's very overwhelming and scary not knowing what to do.
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Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2024

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos