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Odoo vs Xero

Odoo vs Xero

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Overall Rating
4.2 (1104)
4.4 (3029)
Ease-of-Use
4 / 5
4.3 / 5
Value for Money
4.1 / 5
4.2 / 5
Customer Support
3.8 / 5
4 / 5
Functionality
4.2 / 5
4.3 / 5
Last Review Written
October 29, 2024
October 29, 2024
Pros/Cons
  • Pros

  • One of the greatest strengths of Odoo is its flexibility. The software can be easily adapted to different industries and business models, making it a great choice for businesses of all types.
  • The demo was amazing, incredible, I had an instant love for the tool, the low prices really excited me.
  • The most interesting and brilliant thing about Odoo, is its framework and how easy we can develop using it. Also some apps are just easy to learn and well documented.
  • Cons

  • It does not integrate into social networks, nor does it manage chat internally (at least, not without losing speed). Your targeting options are scarce.
  • The support is terrible, specially in UAE, the account managers for enterprise never respond and tickets are open for 3 and 4 days.
  • Upon further interaction we realized these needs could not be met. Not only were we not refunded for the hours we had actually utilized, they refused to refund us any of our unused retainer.
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  • Pros

  • It was a beautiful and unique experience. I hope this application will continue to develop and be one of the best applications.
  • Powerful, flexible, very easy to keep up to date and reliable. Good integration with banking and statutory services.
  • The reporting and dashboards helped me make better decisions to grow my business. I'm very happy with choosing Xero as my accounting solution, and would recommend any startup to consider it.
  • Cons

  • Every feature I need is an extra add on charge. The remember me at login does not work and I have to waste time with 2 step login every time I leave the computer for 5 minutes.
  • There is more information in the project tabs than what you can obtain in the report which is disappointing.
  • The single most annoying thing about it is the support.
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Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Product Screenshot
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2024

Advisor Recommendations

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos