# OneHash Chat Software Reviews, Demo & Pricing - 2026 > Review of OneHash Chat Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/crm/onechat-profile --- [Home](https://www.softwareadvice.com/) / [Help Desk Software](https://www.softwareadvice.com/help-desk/) / OneHash Chat Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # OneHash Chat 2026: Benefits, Features & Pricing Wondering if OneHash Chat is right for your organization? Our Help Desk Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview OneHash Chat 5.0 [(4)](https://www.softwareadvice.com/crm/onechat-profile/#reviews) Pricing Pricing available upon request ### About OneHash Chat OneChat is a powerful customer assistance tool that offers businesses a suite of features that are not available with other customer support software and helps them manage their interactions with customers. Its key features are listed below. Communication in Real Time Customer inquiries can be responded to as rapidly as feasible. By utilizing OneChat, you'll be able to stay in touch with your website's visitors and facilitate them with timely assistance. Increase Interaction Onboard new customers while re-engaging with current ones with customized communications and email campaigns. Enhance consumer interaction and engagement by sending relevant messages to new customers. One-Stop Shop for All Your Customer Information Assemble and store all customer information in a central location for quick and easy access. You can keep track of the progress of queries and follow-ups with prospective leads with proper segmentation. The Use of Chatbots Chatbots can automate the process of interacting with new potential customers across a variety of platforms. Using chatbots, you can preemptively attain new leads in order to increase conversions. A chatbot with a clean, easy-to-use UI that... makes it easy for businesses to get started right away Streamline the Work of Your Agents Rather than switching between apps, stay in touch with your entire customer base via multiple channels. Preset responses to frequently asked questions allow you to respond to conversations more quickly. Your team can communicate with each other internally using shared inboxes. Access to a common email inbox Make it easier to communicate with your clients and colleagues by centralizing communications. Respond to customer inquiries and maintain control of internal debates in an effortless manner. Omni-channel communication Support customers across multiple channels, including email, website live chat, social media platforms like Facebook and Twitter, as well as messaging apps like WhatsApp and Slack, by providing consistent service across all of these mediums. Integrations with Third-Party Apps Extending your feature set by consolidating with third-party applications such as Slack, Shopify, Woo Commerce, Calendly, Stripe, and a host of others will broaden your horizons of features available to you. Wondering if OneHash Chat is right for your organization? Our Help Desk Software selection experts can help you in 15 minutes or less. ## OneHash Chat User Interface ## Popular OneHash Chat Alternatives Main Product OneHash Chat 5.0 [(4)](https://www.softwareadvice.com/crm/onechat-profile/#reviews) Ratings Breakdown - 4.75Ease of use - 5.0Value for money - 5.0Customer support - 5.0Functionality Pricing Available upon request Get Price Alternative Product [WhatsApp](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/) 4.7 [(16378)](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.74Value for money - 4.30Customer support - 4.56Functionality Pricing Available upon request Get Price Alternative Product [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) 4.7 [(24121)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.55Value for money - 4.43Customer support - 4.56Functionality Pricing Starting at $8.75 per month Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [LiveChat](https://www.softwareadvice.com/help-desk/livechat-profile/) 4.6 [(1724)](https://www.softwareadvice.com/help-desk/livechat-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.49Value for money - 4.59Customer support - 4.49Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) 4.7 [(590)](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.48Value for money - 4.63Customer support - 4.61Functionality Pricing Starting at $24.17 per month Get Price ## OneHash Chat Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Pro Pricing available upon request No plan information available Enterprise Pricing available upon request No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## OneHash Chat Features - Popular features found in Help Desk Access Controls/Permissions Activity Dashboard Alerts/Escalation Automated Routing Collaboration Tools Macros/Templated Responses Multi-Channel Communication Real-Time Notifications Reporting/Analytics Self Service Portal Service Level Agreement (SLA) Management Workflow Management - More features of OneHash Chat Activity Tracking Alerts/Notifications API Application Management Autoresponders Call Center Management Canned Responses Chatbot Chat/Messaging Communication Management Configurable Workflow Contact Management Customer Communication Customer Database Customer History Customizable Branding Customizable Fields Data Import/Export Document Storage Email Management Event Triggered Actions Feedback Management File Sharing Help Desk Management Inbox Management Interaction Tracking Knowledge Base Management Live Chat Mobile App Proactive Chat Real-Time Analytics Real-Time Chat Real-time Consumer-facing Chat Real-Time Data Real-Time Monitoring Reporting & Statistics Role-Based Permissions Search/Filter Single Sign On Social Media Integration SSL Security Support Ticket Management Surveys & Feedback Tagging Third-Party Integrations Ticket Management Transcripts/Chat History Website Integration Widgets ## OneHash Chat Integrations Telegram Integration rated undefined from -1 review Slack Integration rated undefined from -1 review WordPress Integration rated undefined from -1 review Webhook Relay Integration rated undefined from -1 review Messenger Integration rated undefined from -1 review Microsoft Outlook Integration rated undefined from -1 review See all 15 integrations ## OneHash Chat User Reviews Overall Rating 5.0 Ratings Breakdown 5 100% 4 0% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.8 Value for money 5.0 Customer support 5.0 Functionality 5.0 Have you used OneHash Chat and would like to share your experience with others? Jao O. Verified reviewer Marketing and Advertising 2-10 employees Used daily for less than 6 months Reviewed August 2024 Streamlined Communication and Enhanced Efficiency 5 The platform has significantly streamlined our communication processes, both internally and with customers. Its robust automation features and seamless integration with various tools have improved our team's efficiency and customer engagement. While there was a learning curve initially, the flexibility and customization options it offers have allowed us to tailor the platform to our specific needs, making it an indispensable tool for our digital marketing agency. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: That would be its seamless integration with chatbots and third-party apps. This not only automates routine tasks but also allows for extensive customization to fit our specific needs. The platform’s ability to centralize all our communications in one place while enhancing team collaboration and customer engagement has made a significant positive impact on our operations. Cons: Though Onehash has effective advanced customization options, this can be a bit overwhelming at first, especially for those who aren't as tech-savvy (some agents). It takes some time to fully understand and utilize all the features effectively. However, once you get past the learning curve, the benefits far outweigh this initial challenge. Read More VR Vladimir R. Verified reviewer Marketing and Advertising 2-10 employees Used daily for less than 6 months Review source Reviewed December 2023 Now some clients are no longer lost 5 Ratings Breakdown 4 Ease of use 5 Value for money 5 Functionality Pros: An excellent tool for installing customer support and service chat on a website. It is easy to track the work of operators. You can connect an artificial intelligence bot for times when operators are not available. Cons: There are still some small problems with the translation into Russian in the admin panel, I hope this will be fixed soon, but this does not interfere with the work much. Reasons for choosing OneHash Chat I only built one of the most important companies in the world, and sdelka LTD Read More IS Inderpreet S. Verified reviewer E-Learning 2-10 employees Used weekly for less than 12 months Reviewed June 2024 One Hash Chat - Great platform for review 5 I started using onehash chat since more than 6 months , quite impressive , even used it for my clients , its integration are increasing Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Chat customer support , integrations , human handover and effectively customer support Cons: Its is over good platform , hope to have more integration like intercom Read More AA Amy A. Verified reviewer Information Technology and Services 51-200 employees Used daily for less than 12 months Review source Reviewed March 2024 Very useful tool 5 From purchase to setting it up and using it, it was a really delightful experience. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: What I like the most is its ease of use, setting it up was a total breeze, they have a very friendly support team themselves, I faced a small technical problem and the help was almost immediate, it's not a common occurrence but there is no avoiding software bugs. Cons: I met no difficulties thus far, very smooth experience. Vendor Response Hey, We are glad you loved it. Replied April 2024 Read More Showing 1 - 4 of 4 Reviews ## Other Top Recommended Help Desk Software [NinjaOne](https://www.softwareadvice.com/remote-support/ninjarmm-profile/) **4.7** (293) Recently recommended **10** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4080) Recently recommended **8** times [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) **4.5** (733) Recently recommended **7** times [SysAid](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/) **4.5** (520) Recently recommended **4** times Stuck Between Options? Our experts can help you compare OneHash Chat with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice