---
title: "OnePageCRM Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of OnePageCRM. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if OnePageCRM is a good fit for you!"
source_url: "https://www.softwareadvice.com/crm/onepagecrm-profile/reviews/"
page_type: "reviews"
language: "en"
---

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OnePageCRM Reviews

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# OnePageCRM User Reviews

## Reviews summary

- Overall rating: 4.8/5
- Total reviews: 120

### Secondary ratings

- Ease of use: 4.8/5
- Customer support: 4.8/5
- Value for money: 4.8/5
- Functionality: 4.5/5

### Rating distribution

- 5 stars: 103 reviews (86%)
- 4 stars: 15 reviews (13%)
- 3 stars: 2 reviews (2%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Most mentioned pros

- Calendars, calls, emails, tasks, documents, files, processes, procedures, results, teams, projects, team members, and task assignments—everything is at your fingertips without complex integration processes.
- The “Next Action” system ensures nothing gets lost, forgotten, or buried — which is essential when our team handles a high volume of small tasks, employer contacts, MDT updates, and rapid follow-ups.
- The Mobile Application provides just the right contact information on a small device and allows me to update records across the organization.

### Most mentioned cons

- The pipeline function, although helpful, is focused solely on sales, which makes it a little less user-friendly for us in our context.
- The only thing I can think of is that there is no granular control for different actions for sub users.
- My only original hesitation was that it didn't integrate with Claude, my AI assistant of choice.

## OnePageCRM customer reviews

Showing reviews 1-25 of 120 (page 1).

### I love OnePageCRM

- Overall rating: 5/5
- Reviewer: Louise B.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

Absolutely fantastic I am so pleased we chose Onepage CRM over other competitors. It is super simple to use i love the Tags and the custom fields its just an awesome product!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

My favourite thing is how easy it is to find everything and what we need to do next! We use it for our charity and its fantastic and keeping all of the details of people who attend our services, the people who refer them, our donors and our grant applications. I would be so lost with out this programme, I highly reccomend it to all businesses but especially charities the pipeline is amaxzing!

#### Cons

If i'm honest I think all the things you could improve from my persepctive you already have improved just they are in the Max version that we havent upgraded to yet due to costs not that yours are too high just as a charity we have limited funds to work with.

#### Reasons for choosing OnePageCRM

I loved the pipeline and the next action reminders but since then i have come to love so much more.

---

### CRM Rock Stars

- Overall rating: 5/5
- Reviewer: Michael V.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

OnePageCRM has been a good move for me. I am a marketing company promoting services for Realtors, Professionals and Home Services companies.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Customer support is outstanding - way above the norm these days. The CRM is simple, intuitive and easy to use. Not a bunch of clutter. Just the features that most marketers use.

#### Cons

The contact filters are a little light sometimes but whenever I've wanted to do something that was more than a button push support helped me through a "work-around"

#### Reasons for switching to OnePageCRM

their customer service is horrible - the worst part is that they lead you to think you are getting support - but you are not. Chatting with their bot gets old fast.

---

### Easy to Use

- Overall rating: 5/5
- Reviewer: Ashley H.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: October 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

It is easy for us to track our customers and push them to the stages they need to be at throughout the whole roofing process.

#### Cons

The search feature is not the greatest.

#### Reasons for switching to OnePageCRM

We were looking for a software that could do more and keep things more organized.

---

### Great Product - Makes it Easy to Manage Business Development

- Overall rating: 5/5
- Reviewer: Susan R.
- Verified reviewer: Yes
- Industry: Recreational Facilities and Services
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: July 2026
- Review source details: This review was submitted organically. No incentive was offered

OnePage has really helped with our efficiency and has been easy to use and implement. I would highly recommend it. I was looking for something pretty straightforward but also with some ability to customize and OnePage fills the need.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The action stream is such a straightforward way to stay on top of my follow ups - especially as I am on the road. Super helpful to set up a work flow for your follow ups and queue up a series of action items. I also love the ability to pull historical emails from my inbox and track opens.

#### Cons

No real cons for me. I am happy to see the recent AI incorporation and would like to see the continued AI enhancements for everything from simple tasks like drafting emails to predicting/recommending next action items.

#### Reasons for choosing OnePageCRM

It was more straightforward, and I liked the ease of use.

#### Reasons for switching to OnePageCRM

I was looking for a tool that was more specific to managing business development.

---

### Invaluable for a community sector recruitment service

- Overall rating: 5/5
- Reviewer: Roisin M.
- Verified reviewer: Yes
- Industry: Human Resources
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

It allows us to centralise and share information as a team in an easy way, while giving us powerful search and reporting capabilities. It has increased not only the level of jobs that we get per year, it has allowed us to provide much better customer service. It makes it easier to manage caseloads and continuity of service when employees are absent. The system is secure allowing us to meet our GDPR criteria. It saves us time

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Everything! The ability to share information as a team, client and stakeholder management, easy team collaboration, the reporting capabilities. How easy it is to manage users, and to customise fields to match our needs. It has allowed us to manage our employer engagements' and track jobs - which is our sales.

#### Cons

I honestly can't fault the system given all the advantages it has given us an organisation. Suggestion: as we use OnePage CRM for stakeholder management as opposed to sales, I would love a separate documents tab.

---

### Overall Pleased & Great Database

- Overall rating: 4/5
- Reviewer: Linda E.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

Worldcast has been a great user of databases, but alas, over the last 30 years, we’ve had two databases go by the wayside: “no longer supported.” We were left with several thousand emails but no names or contact info attached. So, starting again with OnePage was a “thrill” and “concerning.” How long will it last? Will it fit our needs as a nonprofit? I am happy to report that after four-plus years, I am pleased with the product, learning new methods to support our work, and look forward to “cleaning up” our data after our systems are reordered. AI searches have helped me find directions I can easily follow to “fix” my current problem. Our team has been able to access it on our laptops and our phones, which helps keep information available to us on the go.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

OnePageCRM is very straightforward and user-friendly. We really like the feature that creates a form we put on our website to collect contact information for our email newsletters. All of the information gets put directly into a new contact in our OnePageCRM account with a tag for the newsletters. This feature is really convenient.

#### Cons

There is one thing we recommend improving in OnePageCRM. When inserting pictures into an email or email template through this software. You can only put them in one place, with no options for placement or formatting. It would be much nicer if there were a way to format pictures better so the emails look more appealing/professional.

---

### OnePageCRM Review

- Overall rating: 5/5
- Reviewer: Peter M.
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

I cant envisage not having it, its far too important for our operation. As I said previously it is a mission critical part of our operation, it helps with our workload and increases our productivity by a factor. We log contacts, calls, emails, Meetings etc.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Its Flexibility and the amount of detail at our disposal at all times. We are able to customise it to our requirements. There are too many benefits to list here, it suffices to say it is a mission critical part of our everyday operation.

#### Cons

I have no negative experiences with OnePageCRM to document here and we use it continually on a daily basis.

---

### My Effectiveness Platform

- Overall rating: 5/5
- Reviewer: James P.
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

I use OnePageCRM on a daily basis. The more I use it, the more productive I become and the more results I experience.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

There are two features I enjoy most about OnePageCRM: 1. The email tracking system, which allows me to see follow the responsiveness from those I am trying to reach, 2. The Pipeline system allows me to stay better organized as I communicate with donors and potential clients.

#### Cons

Ii can't think of a con but I am looking forward to see how AI and OnePageCRM integrates to increase the efficiencies of my processes.

---

### easy to use fast CRM

- Overall rating: 5/5
- Reviewer: Yitz P.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

I have used this for a number of years now, it keeps all my contacts up to date and helps our sales pipeline. great product

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Simple interface and fast. Simple interface and fast. Simple interface and fast. Simple interface and fast.

#### Cons

it's a great program the simplicity of it makes it work really well and there is not much to complain about

---

### An Excellent CRM ERP System

- Overall rating: 5/5
- Reviewer: Debdeep G.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: Self-Employed
- Product usage: Used monthly for free trial
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

User Friendly, easy to access, great support, excellent data integrity, value for money, excellent dashboard and reporting

#### Cons

nothing. Overall the system is an excellent piece of modern ERP and a great environment to work with.

---

### Excellent CRM that's flexible yet full of ease!

- Overall rating: 5/5
- Reviewer: Sarah H.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: January 2026
- Review source details: This review was submitted organically. No incentive was offered

It's been an experience of ease! While I feel we're still getting to grips with exactly how to implement OnePage CRM to maximise its usefulness, it's been a simple tool to use. I'm also grateful for the tutorials I've viewed and support we've received along the way.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

There isn't any fluff! Everything included is useful and serves a purpose. There's plenty of flexibility to go as complex or simple with the data, and it syncs with programmes that we already use (e.g. Mailerlite).

#### Cons

It can be heavy on business jargon. While I understand this is because it is a business-focused CRM, it would be great to see some flexibility in this to make it more appropriate to the non-profit sector.

#### Reasons for switching to OnePageCRM

While Salesforce could perform most of the functionality that we needed, it was overly complicated and we wanted something more streamline.

---

### OnePage CRM review

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Human Resources
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: July 2021
- Review source details: This review was submitted organically. No incentive was offered

This has really helped us to become more efficient and potentially grow our reach.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

This software was so easily customisable and easy to use.

#### Cons

It would be great if it was integrated not just with whatsapp but also zoom. It would be great if users could email each other (making it easier to communicate as a team and stay on the CRM all day) It would be great if you could ask to remove some fields you do not use.

#### Reasons for choosing OnePageCRM

Great value for money, customisation and ease of use.

#### Vendor response

Hi there, thanks so much for the great review. I'm so happy to hear that OnePageCRM has helped you become more efficient and grow! I love that your introduction to the CRM was nice and easy. Noted about the integration with Zoom! ~Sarah

Replied September 2021

---

### Hidden Gem

- Overall rating: 5/5
- Reviewer: stephen G.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Excellent, from the product/user experience through to their sales and support.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Having worked in the CRM sector and having been a user of multiple CRM platforms, I have to say this is a simple, functional and effective tool. They have nailed the features that you actually need and avoided adding a vast array of options that only confuse and often sit dormant as they are 'nice to have' but not really needed. When you do need a specific function, they have add-on features available.

#### Cons

May appear too basic for some users but i think you need to make sure you are selecting features that are really needed and beneficial.

#### Reasons for choosing OnePageCRM

I loved the model where I could start simple and add functionality when and if i needed. plus it was great value.

#### Reasons for switching to OnePageCRM

It was simply to complicated, expensive and despite multiple features.....not flexible enough.

---

### A safe, simple and streamlined CRM

- Overall rating: 4/5
- Reviewer: Andrew H.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: February 2026
- Review source details: This review was submitted organically. No incentive was offered

As part of the Power of Action program, we have found OnePageCRM to be an excellent, user-friendly CRM that integrates across a number of platforms.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Templates, tags, and a centralised secure place where we can have a couple of team members engaging with our CRM have helped manage training and partnerships.

#### Cons

The pipeline function, although helpful, is focused solely on sales, which makes it a little less user-friendly for us in our context.

#### Reasons for choosing OnePageCRM

simplicity and functionality at the time.

---

### Carnew Training & Consultancy

- Overall rating: 5/5
- Reviewer: Dermot K.
- Verified reviewer: Yes
- Industry: Professional Training & Coaching
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The OnePageCRM, is a great resource, for small community based social enterprises, with charity status. The OnePageCRM is a powerful marketing tool for our organisation. It improves organisation and customer tracking and it supports team collaboration and efficiency. The OnePageCRM allows us to store client/customer data is a secure location.

#### Cons

We love using OnePageCRM in our organisation and we have no negative feedback to report. There is some staff training required for new staff and staff need time to learn the system.

---

### onepagecrm

- Overall rating: 5/5
- Reviewer: James R.
- Verified reviewer: Yes
- Industry: Human Resources
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2025
- Review source details: This review was submitted organically. No incentive was offered

It fits perfectly with how Supported Employment and IPS work: fast, relationship-based, action-driven, and dependent on consistent follow-up. OnePageCRM helps staff stay organised, move cases forward, and maintain momentum, all without adding more admin. Because it’s easy to use, our team actually enjoys it — and when staff like a system, they use it properly, which directly improves outcomes.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The “Next Action” system ensures nothing gets lost, forgotten, or buried — which is essential when our team handles a high volume of small tasks, employer contacts, MDT updates, and rapid follow-ups. It gives structure without over-complicating anything, which suits my preference for straightforward, efficient tools.

#### Cons

The main drawback for is that OnePageCRM is difficult to customise to the specific operational requirements of our service. While it is excellent for task management and follow-up, it does not easily adapt to the specialist data fields, referral processes, or reporting needs specific to us.

---

### OnePage Review

- Overall rating: 5/5
- Reviewer: Eddie H.
- Industry: Construction
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2026
- Review source details: This review was submitted organically. No incentive was offered

Its a fantastic CRM and quotation tracking platform. Lots of functionality that allows our team to interact with our colleagues and our customers

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

User friendly, ideal for tracking quotations and potential deals. Superb customer service and technical support the odd time that it is required. Excellent

#### Cons

There is nothing I can find fault with on OnePage, I don't recall any technical issues that meant the platform was not working and any questions about using the platform are answered immeadietly.

---

### Helps give visibility and keep us on task!

- Overall rating: 5/5
- Reviewer: Aliya I.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2025
- Review source details: This review was submitted organically. No incentive was offered

Overall we love the product, it helps the team easily see the communication history and next steps for a particular constituent without needing to consult the team member or search through emails.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The ability to set up future tasks helps provide an automated daily to-do list that helped keep us on task. We also like the ability to add emails to a constituent's contact so we can see the full communication history.

#### Cons

Sometimes the e-mail tagging doesn't happen automatically and the email needs to be assigned to the contact.

---

### Great overview and smart tools that truly boost sales

- Overall rating: 5/5
- Reviewer: Dido A.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: October 2025
- Review source details: This review was submitted organically. No incentive was offered

Using OnePageCRM has been a game changer for our sales process. It keeps everything organized, helps us prioritize follow-ups, and makes it easy to track progress. The intuitive layout and practical tools save so much time and really keep the team focused on closing deals. It’s simple, action-driven, and genuinely helps turn leads into results — I couldn’t imagine managing sales without it now.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I like most about OnePageCRM is the clear overview it gives of all your contacts, deals, and next actions. Everything is organized in such a practical and intuitive way that it really helps you stay on top of your sales pipeline. The platform also comes with so many smart tools and automations that make daily tasks faster and more efficient — you can actually see your sales improving as you use it. It’s simple, effective, and really built to help you take action.

#### Cons

Sometimes the system doesn’t recognize names if you type a letter incorrectly, which can make searching for contacts a bit tricky.

---

### OnePage feedback

- Overall rating: 5/5
- Reviewer: Adam S.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2025
- Review source details: This review was submitted organically. No incentive was offered

Good overall. App needs more of the desktop features and to search to find a contact using the content in any fields

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Great tech support. Allows me to group customers into geographic territories then send target emails to territory customers.

#### Cons

The driving app doesn't allow me to select customers under the same tag then plan that trip. Have to select them individually from hundreds of contacts

---

### Wonderful Program!

- Overall rating: 5/5
- Reviewer: Hannah S.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 11-50 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: July 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

It has been easy to implement across our spectrum of needs and staff comfort levels with technology.

#### Cons

We use very few of the capabilities of the program, and sometimes our staff get overwhelmed by the options. We'd like to be able to streamline it more to our needs.

---

### Ingenious Next Action System

- Overall rating: 5/5
- Reviewer: Armen T.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: Self-Employed
- Product usage: Used weekly for less than 12 months
- Reviewed: July 2025
- Review source details: This review was submitted organically. No incentive was offered

Very positive. Any failure is down to me not always being diligent to input records. But the system works well.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

OnePageCRM’s Next Action system (assigning one clear next step per contact) makes it exceptionally suited for arranging and tracking follow up. Hands down this is the best aspect of the software.

#### Cons

The mobile app could be improved. It feels a little limited compared to the desktop browser website.

---

### OnePageCRM, the best tool to close sales

- Overall rating: 4/5
- Reviewer: Helene V.
- Verified reviewer: Yes
- Industry: Public Relations and Communications
- Company size: 501-1000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: June 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It is the best software for sales that can exist. It has helped us a lot to close deals and increase the sales of the company. It has a very good system for tracking customers and following up with them in such a way that we can achieve successful sales and satisfied customers.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

It integrates many of the applications that are used daily such as Gmail and Facebook, so we can keep in touch with customers through these platforms. I recommend OnePageCRM to all companies that want to increase their sales and attract new customers, because it is a useful tool, where you can follow clear objectives to meet the goals and not lose contact with regular customers and potential buyers. Everything is in a single software without the need to install any additional application. It is very easy to meet the goals of the sales process, because it has an easy monitoring of the activities that are performed with each client.

#### Cons

Sometimes it is a bit tedious to search for customer information as they are easily lost. They should use a search system where this problem is solved, especially for salespeople who have large customer portfolios. For new salespeople, it has been a little difficult to use the software, although in a few days, they have already managed to use most of the functions.

#### Vendor response

Thanks very much for your great comments, Helene! We're delighted to hear that OnePageCRM has been a very useful tool for you and helped you during your sales process. We'd love to get more details on your feedback about our Search functionality and what we could do better to improve this feature based on your needs. Can you please reach out to our support team at support@onepagecrm.com with more details on this? Thanks very much in advance :) Cheers - Larry

Replied June 2022

---

### I love this app

- Overall rating: 5/5
- Reviewer: Charlotte K.
- Verified reviewer: Yes
- Industry: Events Services
- Company size: 2-10 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: June 2021
- Review source details: This review was submitted organically. No incentive was offered

My husband is in the same type of business as I am in and our colleagues often ask us for recommendations for various types of apps. He and I have a little sides argument because I say that OnePageCRM can do all that his more expensive and complex system can do, but he is unwilling to admit he is wrong. At least our colleagues get the benefit of our experience.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love the recent upgrade that allows limited template emails to be sent to people on my contact list.

#### Cons

I would like to be able to edit the types of lead sources

#### Reasons for switching to OnePageCRM

OnePageCRM is easy, neater, as flexible and less expensive. It was a no-brainer.

#### Vendor response

Hi Charlotte, thanks so much for such a positive review. I'm delighted that you enjoy using OnePageCRM, and I'm loving that you're recommending us to your colleagues. Maybe your husband should give OnePageCRM a try, and I'm sure he'll change his mind! You also mentioned that you'd like to edit the Lead Sources, and you can certainly do this by opening the Lead Source tab in the Action and clicking on Manage.~Sarah

Replied September 2021

---

### Very intuitive and easy to use CRM

- Overall rating: 5/5
- Reviewer: Philippe H.
- Verified reviewer: Yes
- Industry: Leisure, Travel & Tourism
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: September 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It is a very user friendly CRM system, allowing to efficiently manage several contacts and audience segments, thanks to the "tags" system. The "actions" functionality is also very useful for follow ups. Very few leads get lost and it is a very useful tool to keep all contacts in one place and manage your audiences. The bulk personalised mailing functionality is very useful to target large audience groups. The individual cards for each contact are very complete. We use a lot the "background" field, together with the "tags" field.

#### Cons

When using the bulk email functionality, one cannot delete a single email recipient without removing it from the initial list.

#### Vendor response

Hi Philippe, thank you for the great review. I'm so happy to hear that you're using the Next Actions methodology to keep track of your follow-ups, along with the email functionality! I've noted your comment related to the bulk email feature. ~Sarah

Replied September 2021

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OnePageCRM Reviews, Pros and Cons - 2026 Software Advice