--- title: "OneSignal Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of OneSignal. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if OneSignal is a good fit for you!" source_url: "https://www.softwareadvice.com/crm/onesignal-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Customer Engagement Software](https://www.softwareadvice.com/crm/customer-engagement-comparison/) / [OneSignal](https://www.softwareadvice.com/crm/onesignal-profile/) / OneSignal Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/crm/onesignal-profile/) Reviews [Alternatives](https://www.softwareadvice.com/crm/onesignal-profile/alternatives/) # OneSignal User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 107 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.6/5 - Value for money: 4.6/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 77 reviews (72%) - 4 stars: 28 reviews (26%) - 3 stars: 1 reviews (1%) - 2 stars: 1 reviews (1%) - 1 star: 0 reviews (0%) ### Most mentioned pros - I believe the free service is far superior to that which any other peers provide and allows a company to use the product without commitment to paid service and not limited in time, to assess whether the paid service makes commercial sense for the company. - From onboarding new users to re-engaging dormant ones, OneSignal's journeys empower us to deliver timely and relevant notifications, leading to improved user engagement and conversion rates. - Using OneSignal simplify the implementation of push notifications inside a mobile app as you only need to implement one sdk and then use one API to send your push ### Most mentioned cons - Some of the configurations regarding segmentation and subscriber management aren't exactly the best or most detailed. - I did encounter errors with deployment and the documentation didn't cover said error. - I feel like the topic and sub topic is redundant ## OneSignal customer reviews Showing reviews 1-25 of 107 (page 1). ### Best site for marketing email - Overall rating: 5/5 - Reviewer: Krunal A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is sending needy information to the user who used to take an interest in our app or site, and this is trying to back our users to the site and app, so it is very problem-solving for the company, which needs marketing and continues to make the interest of the user in our product, that's it, and use of API is straightforward to make our products more, and this is also a part of this #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Onesignal app is used to send small or push notifications to mobile, email, or the web; this is useful software in the company. I think, because of its marketing purpose, it is excellent. We also try this, which gives us perfect marking options like email marketing and some app marketing; with this, we send some additional information to the user for using our app or site and make more interest in our service. It is basically API based, so we start with a trial version, and I think it is perfect to create our new site or app marking with the help OneSignal. I recommend it #### Cons I think our company is significantly related to it, but at this time we do not find any dislike from it, it is effortless to use and gives us very related information about users also --- ### OneSignal Best Review - Overall rating: 4/5 - Reviewer: Shaikh Rayyan A. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. OneSignal helps me track my daily users and growth. It helps to engage more users and they are helping us growing our audience. They provide a very easy way to communicate to our users and provide them updates and up sell products. They help us making revenue by engaging our customers and keep them uptodate with their in app messege and notofocation services. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros the best thing that i love about one signal is their dashboard and tools, They provide flexibility for implementation of apis and reach users while they are navigating into our apps. OneSignal's dashboard help us a lot tto keep our users engaged and send them all the updates about our products. They are getting better and better in Analytics and product insights. Also i really like their customer support than any other platform. #### Cons One thing that annoys me is i would like to have flexibility in their languages, as our platform is multilangual so multi language will be a great thing to use also a more comprehencive API would be quite benificial for us as i may provide greater flexibility. #### Reasons for choosing OneSignal OneSignal helps me track my daily users and growth. It helps to engage more users and they are helping us growing our audience. They provide a very easy way to communicate to our users and provide them updates and up sell products. They help us making revenue by engaging our customers and keep them uptodate with their in app messege and notofocation services. --- ### Nothing seems to work and sup[port hasnt been able to help at all - Overall rating: 2/5 - Reviewer: Dave j. - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used other for less than 6 months - Reviewed: October 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros the concept is fantastic. Unfortunately with my experience they dont seem to deliver what is promised #### Cons Its very difficult to set up to a working standard (still not achieved even with support) despite it being an easy plugin. I can not get ANY subscribed users to actually receive any notifications. I have tried ALL troubleshooting options to no avail. 1/10 As support is in another country its more or less impossible for me to get any help. #### Vendor response Hi Dave. I'm sorry to hear you had difficulty getting OneSignal working. Our support team is based in the United States. We strive to reply to all support messages within 24 hours during the business week and help every client get successfully set up. We'd love for you to give us another shot. Replied October 2018 --- ### My honest Review about OneSignal - Overall rating: 4/5 - Reviewer: Markus S. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: April 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience with OneSignal has been nothing short of exceptional. As a business owner, I was looking for a comprehensive solution to manage notifications and communicate effectively with my users, and OneSignal has delivered beyond my expectations.OneSignal offers a wide range of notification types, including web push notifications, mobile push notifications, and email notifications, making it easy for me to reach my users across different devices and platforms. The platform is user-friendly and provides a seamless interface to set up and customize notifications to match my brand's style and preferences.The advanced targeting options in OneSignal have been a game-changer for me. I can easily segment my audience based on various criteria such as location, language, interests, and more, allowing me to send highly relevant and personalized notifications. This has resulted in improved engagement and retention rates, and ultimately, better communication with my users.Automation is another standout feature of OneSignal. I can set up automated notifications triggered by user actions, time-based events, or RSS feeds, saving me time and effort in manual notification management. This has allowed me to streamline my communication workflow and ensure timely notifications to my users.OneSignal also provides basic analytics and reporting tools that give me insights into the performance of my notifications. I can track open rates, click-through rates, and conversion rates, which h #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros OneSignal is a remarkable notification platform that has truly impressed me with its outstanding features and capabilities. As a business owner, I've been using OneSignal for quite some time, and I must say, it has become an invaluable tool for my marketing efforts.What I liked most about OneSignal is its versatility and ease of use. The platform offers a wide range of notification types, including web push notifications, mobile push notifications, and email notifications, allowing me to reach my users across different devices and platforms. The intuitive interface makes it a breeze to set up and customize notifications according to my brand's style and preferences.OneSignal also provides advanced targeting options, allowing me to segment my audience based on various criteria such as location, language, interests, and more. This helps me deliver highly relevant and personalized notifications to my users, resulting in better engagement and retention rates.Another standout feature of OneSignal is its automation capabilities. The platform supports automated notifications triggered by events such as user actions, time-based triggers, and RSS feeds. This has saved me a lot of time and effort in manual notification management, allowing me to focus on other important aspects of my business.Furthermore, OneSignal offers comprehensive analytics and reporting tools that provide valuable insights into the performance of my notifications. I can track open rates, click-through rat #### Cons OneSignal is a feature-rich and powerful notification platform that has helped me streamline my marketing efforts. However, there are a few areas where I found room for improvement.One thing I liked least about OneSignal is the pricing structure. While the platform offers a free plan with basic features, some of the more advanced features, such as custom branding and advanced targeting options, are only available in the paid plans. As a small business owner, I found the pricing to be slightly on the higher side, especially when compared to other similar platforms in the market.Another drawback I encountered is the lack of a built-in A/B testing feature. A/B testing is an essential part of optimizing notification campaigns, and I found it inconvenient to manually set up separate notifications for testing purposes. It would have been more convenient if OneSignal had a dedicated A/B testing feature to help me easily test and optimize my notifications.Additionally, while the interface is generally user-friendly, I found some parts of the platform to be a bit complex, especially when setting up advanced targeting options. It required a bit of trial and error to fully understand and utilize these features effectively. Some additional documentation or tutorials on these advanced features would be helpful for users who are new to notification marketing.Lastly, I noticed that the reporting and analytics features could be more detailed. While OneSignal provides basic analytics, #### Reasons for choosing OneSignal Ease of Use: OneSignal is known for its user-friendly interface and intuitive setup process, making it easy for developers to get started with creating and managing notifications without extensive technical expertise.Advanced Targeting Options: OneSignal offers advanced targeting capabilities, such as location-based targeting, audience segmentation, and personalized notifications, which can help businesses send highly relevant and personalized notifications to their users, resulting in improved engagement and retention rates.Automation Features: OneSignal provides robust automation features, allowing businesses to set up automated notifications triggered by user actions or time-based events, which can save time and effort in manual notification management and improve the overall efficiency of notification workflows.Comprehensive Analytics: OneSignal offers reporting and analytics tools that provide valuable insights into the performance of notifications, including open rates, click-through rates, and conversion rates, allowing businesses to track and optimize their notification strategy for better results.Cost-Effectiveness: OneSignal offers a free plan with robust features, and their paid plans are generally considered to be cost-effective compared to some of the alternative products in the market, making it a budget-friendly choice for businesses with varying budgets.Cross-Platform Support: OneSignal supports multiple platforms, including iOS, Android, Web, and Em #### Reasons for switching to OneSignal As a mobile app developer, I recently made the decision to switch from Google Firebase to OneSignal for my notification management needs, and it has been a game-changer for my business.One of the main reasons I switched to OneSignal is the ease of use and flexibility it offers. While Firebase is a powerful tool, I found it to be more complex and time-consuming to set up and manage notifications compared to OneSignal. OneSignal's user-friendly interface and intuitive setup process made it a breeze to get started and set up notifications for my app.Another factor that influenced my decision was the advanced targeting options offered by OneSignal. While Firebase provides basic targeting options, OneSignal offers more advanced targeting capabilities, such as location-based targeting, audience segmentation, and personalized notifications. This has allowed me to send highly relevant and personalized notifications to my app users, resulting in improved engagement and retention rates.OneSignal's automation features have also been a significant advantage for my app. I can easily set up automated notifications triggered by user actions or time-based events, saving me time and effort in manual notification management. This has allowed me to focus on other aspects of my app development while ensuring timely and relevant notifications to my users.Additionally, OneSignal's reporting and analytics tools have provided me with valuable insights into the performance of my notifications --- ### Longtime heavy user, company just switched to another vendor - Overall rating: 4/5 - Reviewer: Janie H. - Verified reviewer: Yes - Industry: Newspapers - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. They were quick, helpful. Good platform but I didn't know what others were capable of, too. The deployment was reliable to different segments. And the carry-over due to new vendor's back-end was a flop. OneSignal was more stable. But the AI auto-fill, A/N test ease and Web alert CTA "button" are nice. Also I had a real vendor onboarding with new vendor. But that might be on my company, not OS fault, at time of onboarding. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Ability to send to segments and know it will deploy. Setting / using segments is wonky with new vendor. #### Cons Our new vendor lets you enter the link and it will pull in image address, headline and blurb that you can just tweak. Much faster. Also A/B testing is easier too. Does not need some turn-on from OneSignal. Also, I could never maneuver our audience segments to adjust, combine, audit. Maybe that's across all vendors. #### Reasons for choosing OneSignal Not sure why they picked it. Also if publishing, please only use Janie H. Not my full name. Thank you #### Reasons for switching to OneSignal Company decision. Parent company. Probably cost --- ### OneSignal is robust, well-though through and easy to integrate - Overall rating: 5/5 - Reviewer: Daniel T. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Before using OneSignal we were relying one emails to get a notification. This is annoying when you just want a quick message to say something is happening, without having to go in and read it and then delete it. Now both us and our users have a quick and easy way of being notified about exceptions and support ticket updates. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We needed to get browser notifications up and running for an in-house support portal web-app we were developing. After a little research I quickly settled on OneSignal as the best solution. The API was well documented and easy to use. I got the integration written within a few hours, and it has worked flawlessly ever since. I especially like the ability to click on a notification and have the correct URL open up to deal with the issue / ticket. Also the ability to brand the notifications is a great feature. #### Cons At this point I really don't have any criticisms. We've only used OneSignal for browser notifications, and have not used the vast majority of features. Our notifications are pushed out to specific subscribers rather than groups. If the rest of the platform is as well written and documented as the parts we use, then I'm sure it is as pleasure to work with. #### Reasons for choosing OneSignal I can't remember all the platforms I looked at, but OneSignal was the most reasonably priced, with the cleanest API and good documentation. It was also recommended by others in various forums and discussion groups. --- ### Onesignal to rule themall - Overall rating: 5/5 - Reviewer: Carlos W. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We've used onesignal for many years and we are very satisfied. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Push notifications that work really great on web and mobile devices, clean interface with a bunch of features that easy the way we develop and they have a great support. #### Cons Every new feature for android and ios is always implemented but I think they should focus on enrich the already existent features making this great tool even greater than add some characteristics that not everyone needs. #### Reasons for switching to OneSignal The simplicity of use and the much better experience managing the notifications --- ### My POV on one signal - Overall rating: 5/5 - Reviewer: Iheb B. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: April 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. iv been using Onesignal for about 3 years now and I'm really happy with using it #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ease of integration, customization options, and targeting capabilities #### Cons The delays in delivery of notifications, especially during high traffic periods. #### Reasons for choosing OneSignal The ease of use when it comes to integrations on mobile and web parts --- ### All channel communications in one single platform - Overall rating: 5/5 - Reviewer: Carlos C. - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Communicating with our users in all the channel from the same platform. We see OneSignal as our "microservice" for notifications and alerts. #### Cons Api can be improve to be as good as SDK integrations #### Reasons for choosing OneSignal Quality/price relation. Great free plan to start and test main features. Recomendation from other collegues. --- ### Great to get started but expensive if you want to use all features - Overall rating: 4/5 - Reviewer: Hannes J. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Push integration for small-medium projects are easily done and quickly integrated. Helps getting started and reduces development time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros It's really easy to set up push notifications for small projects with limited requirements. Implementation of the SDK is also well documented and done within 1-2 hours. #### Cons Recently they reduced features and push you to move to the paid plan (e.g. limited amount of segments, GDPR compliance only for paid users). This had a huge impact and pricing for apps with lots of active users get's expensive quickly. #### Reasons for choosing OneSignal Back when we decided to use OneSignal the integration of push notifications into an app project was quite difficult. OneSignal was one of the first free solutions that reduced development time significantly. --- ### Good for early stage startups - Overall rating: 4/5 - Reviewer: Lindsey M. - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We used OneSignal for push notifications and in-app messaging successfully as a young startup. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It was an affordable option for our startup in the early days. #### Cons The push notification setup was a little clunky. --- ### SUPERB EMAIL SOFTWARE! - Overall rating: 5/5 - Reviewer: Jade Anthony R. - Verified reviewer: Yes - Industry: Building Materials - Company size: 51-200 employees - Product usage: Used monthly for free trial - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered It is an ideal software to use and also with topnotch quality product you can have! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros They offer a FREE access, and prices are very reasonable and affordable for a business!! A must have! #### Cons So far I have nothing to say that I like least about OneSignal. --- ### OneSignal is the easiest to implement - Overall rating: 5/5 - Reviewer: Ibrahim Q. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. OneSignal helped us to implement push notifications for booth iOS and Android så fast without any problems #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros we are using the one signal service - mainly push notification - in our mobile app (iOS and Android) , and without any deny , it was the easiest service to implement , thanks to the well documented SDK #### Cons To be honest , I love OneSignal , there is nothing I don't like #### Reasons for choosing OneSignal the price , well documented --- ### Push notifications with ease no matter the platform! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered Best out there when it comes to cross-platform push modifications, simple and clear UI, easy to redeploy using previews templates and has a very insightful instant dashboard with general stats #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Such an easy to setup and deploy platform, very intuitive UI for previews and internal tests across multiple platforms #### Cons User and admin management access and testing permission can be a bit unclear --- ### Best for Push Notifications - Overall rating: 5/5 - Reviewer: Anshuman M. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros OneSignal is the best pushy notification service for Android and IOS apps. I used to integrate FCM in my projects but most of the times, the notifications weren't delivered. When switching to OneSignal, I discovered reliability and cost effectiveness. #### Cons They dashboard experience can be improved a bit. The dashboard is quite complex and on using for the first time, it seemed too complicated for me. --- ### The Perfect Notification Service - Overall rating: 4/5 - Reviewer: Ryan W. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I find my overall experience with OneSignal very pleasing. The easiness of deployment is particularly great from the eyes of a developer. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros When I was looking for a notification solution for my app, I found OneSignal to be very easy to integrate and deploy to my stack. A quick read of the documentation allows me to have a good idea of how the API works. Furthermore, I only need to add a couple lines to have the notification service ready on my clients. #### Cons I did encounter errors with deployment and the documentation didn't cover said error. I had to search around for the solution but eventually found it. --- ### Developer friendly service - Overall rating: 5/5 - Reviewer: Emre Y. - Verified reviewer: Yes - Industry: Computer Games - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Sending huge amount of notification at the same time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The most helpful thing is super easy integration. Huge sdk support, well documented API and message templates are upsides of OneSignal #### Cons We can only delete subscription but we want to delete devices sometimes. --- ### Impactful User Engagement Application. - Overall rating: 4/5 - Reviewer: Amr M. - Verified reviewer: Yes - Industry: Higher Education - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2022 - Review source details: This review was submitted organically. No incentive was offered OneSignal helps me deliver my targeted audience the right message at the right time. Users spend longer time on my website, Which leads to more user engagement and higher conversion rates. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros OneSignal is easy to use. and offers a variety of customization and targeting features that help me target and engage the exact segment of my website's visitors. #### Cons I find the traffic analytics and user flow reports need more enhancement, like adding more data visualization options that make them easier to read and understand. --- ### Push notifications with ease - Overall rating: 5/5 - Reviewer: Mike H. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Integrating OneSignal into your mobile app and server calls is extremely easy thanks to their API documentation and SDKs. Their dashboard UI is great too and can help you debug messages being delivered or failing. They are free (but share your data with vendors) or you can pay a fee to not have the data shared. #### Cons OneSignal 503s quite often sometimes push notifications fail, although these issues have happened less and less over time. --- ### Great Tool for push notification - Overall rating: 5/5 - Reviewer: Wasim A. - Verified reviewer: Yes - Industry: E-Learning - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros If you ever wanted to use push notifiation tool, i'll suggest to go for onesignal as it is great tool for push notification, it provides you indepth details of your customer like country, type of device and much more so that you'll create segment as per your need. Also AI notificcation features is wonderfully it will deliver the notification to the end customer whenever they will turn-on the device so that your CTR will improve. #### Cons From starting to till now, the only one things i am worried about the data, like they don't have option to get backup your data in case if you need to migrate to other tool. --- ### Solid product, easy to setup - Overall rating: 4/5 - Reviewer: Moises D. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's documentation is up to date, customer support is always very attentive and excellent. It's easy to setup for engineering teams, and intuitive to use for marketing teams. #### Cons It's self-service tiers are very limited, and it's very easy to exceed them, event thought they aren't inexpensive. #### Reasons for choosing OneSignal It was easier for marketing teams to use. --- ### Best platform to connect with your customers. - Overall rating: 5/5 - Reviewer: Chamupathi Gigara H. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall expierience is great. I'm happy with the platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros The price is the main thing I consider when selecting this. This offers 30k free subscribers that more than enough for a startup website. #### Cons Its better if there is a feature to filter the subscribers by passing an array of tag values to compare. Currently we can filter subscribers by only a single tag value. #### Reasons for switching to OneSignal Price --- ### Helpful tool for daily push notifications - Overall rating: 4/5 - Reviewer: Evan B. - Verified reviewer: Yes - Industry: Media Production - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ease of use and ability to move at speed are both valued aspects for daily usage for a news organization. #### Cons It'd be nice to customize sign-up campaigns a bit more. Also, there doesn't appear to be a way to manually add people if they inadvertently opted out. --- ### Multi- Platform Marketing Tool - Overall rating: 5/5 - Reviewer: Eva K. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Free Plan- We first started out with this offer, and the results were pretty amazing. Then, after three months we as an organization decided to level up and purchased Growth plan. With Growth plan, we were able to reach out to a larger target through emails and SMS. The budget for Growth Plans is affordable. Works well with push notifications about events in our organization to our clients and potential clients. These push-up notifications are delivered in a moment and give us metrics on the delivered and failed notifications. #### Cons The implementation can be a bit technical when configuring push notification software to non-developers. There is a limitation to 3rd party service providers. So, we cant integrate with other Apps --- ### Very solid Product - Overall rating: 5/5 - Reviewer: Baikuntha A. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Since using OneSignal for my push notification needs, I have not looked back. Integration with OneSignal is simple and straight forward. I can send push notification to all my app and website users. It is definitely a product I would recommend. #### Cons There are no complaints regarding the software's functionality and reliability. However, the price could be a bit more affordable. ## More reviews [Next reviews](https://www.softwareadvice.com/crm/onesignal-profile/reviews/?page=2) --- OneSignal Reviews, Pros and Cons - 2026 Software Advice