About OnsiteCRM

OnsiteCRM is a cloud-based customer relationship management (CRM) solution that helps businesses across various industry verticals to manage their interactions with existing and new customers.

OnsiteCRM offers users communication tools such as built-in dialers with text messenger and an email marketing platform. The solution's reporting suite provides access to call or email reports, conversion ratios, speed-to-contact and analysis functionalities. Users can automate their sales routines and integrate with existing lead providers such as ShoreTel, Outlook, RingCentral, Google Apps and more via APIs and connectors.

OnsiteCRM's dialer features data-driven routing, latency management and phone number verification. Users can assign alphanumeric ID tags to...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

2 Reviews of OnsiteCRM

Overall rating

5.00 / 5 stars

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November 2019

Erin from The Preserve at Port Royal

Company Size: 11-50 employees

Industry: Accounting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Easy to use!

My overall experience with Onsite CRM has been very easy!

Pros

Easy to use software, friendly customer service agents, report tickets are resolved in less than a day if not the same day.

Cons

I do not have any cons about this software. I really like how easy it is to use and to navigate. I wouldn't say anything negative.

Reasons for Choosing OnsiteCRM

Easy to use, pulling reports are simple

April 2018

Susanne from True Renewable Energy

Company Size: 11-50 employees

Industry: Construction

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

Very user friendly

Pros

I like that this software is cloud based and easy to learn. I also like that it has many options for me to reach my customers.

Cons

I can honestly say that as of yet, I have not found anything that I do not like about this software.