Oracle CRM On Demand vs Workbooks

RATING:

4.4

(31)

Oracle CRM On Demand has 31 reviews and a rating of 4.42 / 5 stars vs Workbooks which has 109 reviews and a rating of 4.34 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (31)
4.3 (109)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
April 8, 2024
January 5, 2023
Pros/Cons
  • Pros

  • Ease of viewing/searching opportunities and quotes. Ability to create reports tailored to my needs.
  • Oracle CRMoD is a critical tool in our global enterprise. It not only tracks and manages opportunities very well but we have it integrated to our quotes to save duplicate data entry, etc.
  • Cons

  • It is difficult because there are so many different things to do with the tools.
  • The user interface was not very easy to understand at first. There should be no reason to enter things multiple times.
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  • Pros

  • We have used that feature a lot to make the program our own. I also love the automated reporting so that I can send my reports to my superior by simply scheduling the action once.
  • Flexible, easy to track projects, intuitive. Excellent for exporters as can be used in multicurrency format.
  • Cons

  • Some times we have difficulties with the reports function. We found some troubles with planning tools and the synchronization with the software.
  • Runs very slowly at times, this makes for frustration on a busy support desk.
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Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo
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Product Screenshot
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FrontRunners

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2019

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2020

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2 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos