OutboundEngine software


OutboundEngine is a cloud-based customer relationship management (CRM) solution targeting small and midsize companies. It caters to real estate, insurance, mortgage, financial advisors, automotive, wellness, legal and marketing industries. Primary features include marketing automation, social CRM, Web self-service and knowledge management applications.

OutboundEngine can generate automated email newsletters. These email campaigns include shareable content. They have links for clients to recommend businesses to friends. Users are notified when clients recommend them and they can reach out directly to them. Users have access to a dashboard that displays campaigns before they are sent, check on previous campaigns, view success rates and manage contact lists.

OutboundEngine is priced per month. It is offered worldwide. OutboundEngine offers customer support, such as setting up Facebook business pages, LinkedIn profiles and Twitter accounts for users.

Supported Operating System(s):
Web browser (OS agnostic)

6 Reviews of OutboundEngine

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  • Danielle from Danielle Lazier + Associates

    Number of employees: 2-10 employees

    April 2018

    Good program for email blasts

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Helpful with my newsletter blasts

    Pros

    The feature to see how many people opened and/or clicked on my newsletters give me the ability to see what my clients are interested in.

    Cons

    The design capabilities seem limited. I would prefer it to give me more abilities to customize my newsletters.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Shelley from Town and Mountain Realty

    October 2017

    I have helped agents set up and use this program to help them keep up with Social Media posting.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like that once you set it up you don't really have to think about it much more after that and it automatically sends out content at specified times for you.

    Cons

    I really do not like that it sends the same content out for different customers, it doesn't let you customize the articles themselves to add you own flair to it either.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Bill from Taylor & Associates Insurance Agncy

    Number of employees: 2-10 employees

    October 2017

    People there are great. Used customer service several times with very high service every time.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Content for my social media and a newsletter email for my clients.

    Pros

    Content is good and the delivery is great. They do both email newsletters and social media posting to the top major ones.

    Cons

    You cannot customize the content. It would be useful to have some more control of the details of the content.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • bobby from isdc

    October 2016

    great social media tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great social media tool. It makes managing my social media posts and interactions easy and automated.

    Review Source: Capterra
  • Heather from Affiliated Brokers Insurance

    May 2016

    Great Program that creates our newsletters for us!

    Ease-of-use
    Quality
    Support

    Outbound Engine creates our newsletters for us, giving us time to take care of business. Newsletters look professional and content is all relevant to our insurance business.

    Review Source: Capterra
  • October 2017

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    This review was submitted organically. No incentive was offered
    Review Source: GetApp
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