An indispensable tool for quantifying field team activities. The news feed helps keep remote employees connected and up to date. The Outfield team is super responsive and supportive. Features are added constantly.

It can be hard to sort through all of the incoming information as a team member so filter options would be very helpful. Sometimes buggy (iPhone X). However, bugs are fixed fast and new features are always being added.

The benefits we saw was actual time spend on the back end instead of things just reported. Gives us the hard numbers from the actual time spent at a check in. Helps streamline out network of communications between all different teams.

The ease of visibility to my teams. Provides simple solutions to escalations we see in the field and provides insight for partners to show off all the awesome things they are doing on their own.

Can't backdate meetings or events if no cell phone service to report. Then when we do have the opportunity to report it reflects on the wrong day from the admin perspective. A solution to be able to specify a date of an event if we are unable to check in at that time.

real time reporting

easy to put for a quick note, needs to have more categories though such as active, pending contract, prospect. I like the ease of being able to write a quick note and everyone at the office see it immediately, like please have service call this certain dealer while im sitting there and it happens, real time issue resolving is great.

when adding new dealers and it needs more categories such as prospect or active or pending contract. i also think it should upload address automatically like when you checkin on facebook.

What I like most is the ability to recall what I've discussed on previous calls with customers. I can also keep track of when I visited each customer so I can ensure that customers aren't going too long without a visit.

I have to be honest, there's nothing that I don't like about the software. I like that the customer service team are always on top of any bugs and small fixes that come along and they ensure things are improved fast.

The ease of Use and the customer support we have received have been amazing. Overtime we need to edit something they will do it right away.

A few things are still missing, but we are getting the support from your team. The only thing is that overtime there is a change we seem to be missing the already existing i formation which is really unfortunate since thats our main data base and at the same time work that we will need to re do.