---
title: "Paperflite Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Paperflite. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Paperflite is a good fit for you!"
source_url: "https://www.softwareadvice.com/crm/paperflite-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Paperflite Reviews

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# Paperflite User Reviews

## Reviews summary

- Overall rating: 4.9/5
- Total reviews: 99

### Secondary ratings

- Ease of use: 4.9/5
- Customer support: 4.9/5
- Value for money: 4.9/5
- Functionality: 4.8/5

### Rating distribution

- 5 stars: 93 reviews (94%)
- 4 stars: 6 reviews (6%)
- 3 stars: 0 reviews (0%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Most mentioned pros

- The AI search is a game changer!
- Easy to use.
- Paperflite’s dynamic content hub has helped us centralize content amongst all our global teams and create content based marketing campaigns with great analytics and ease.

### Most mentioned cons

- Not too sure if it's the internet connection or just a glitch on the website.
- Customization is lacking when email gating.

## Paperflite customer reviews

Showing reviews 1-25 of 99 (page 1).

### The Go-To Content Repository Tool for our Organisation

- Overall rating: 5/5
- Reviewer: Varshini M.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 51-200 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: October 2022
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The best tool for discovering and storing material. Incredibly useful for providing the appropriate content at the appropriate moment. Helps me organise my information storage and makes it incredibly simple to find pertinent content.

#### Cons

Regarding the platform and its features, I have no issues. Once we get the hang of it, it's really simple to use everything

---

### Hot Tool of the Sales World

- Overall rating: 5/5
- Reviewer: Sanjay S.
- Verified reviewer: Yes
- Industry: Electrical/ Electronic Manufacturing
- Company size: 11-50 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: November 2022
- Review source details: This review was submitted organically. No incentive was offered

Overall, Paperflite has been a game changer. It helps with many things in my organisation to do with content.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Paperflite has the best content hub that exists. The folder structure could not be made better whatsoever. It also created smaller folders inside and has no limit on the number of folders. This helps me create as many as I need

#### Cons

The new features are a little overwhelming but it all works well with the support articles

---

### Hacking marketing campaigns

- Overall rating: 4/5
- Reviewer: Deepa K.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 1001-5000 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: January 2020
- Review source details: This review was submitted organically. No incentive was offered

We’re super happy with it as we’re able to show much better ROI for our campaigns.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

We use Eloqua to run marketing campaigns and in each of our emails, we share content via Paperflite’s integration. Of our audience of 1000+, Paperflite tells us exactly how many have engaged with our content and how much time they’ve spent on it. This in turn feeds into Eloqua’s lead scoring algorithm and we’re able to pass on much more qualified leads to sales.

#### Cons

I can’t read our content within Eloqua. It’s not a big deal, all of the content is available within Paperflite but it’ll be nice to be able to preview the content within Eloqua.

---

### Content Sharing made easy!

- Overall rating: 5/5
- Reviewer: Venkata R.
- Verified reviewer: Yes
- Industry: Management Consulting
- Company size: 501-1000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: May 2022
- Review source details: This review was submitted organically. No incentive was offered

Paperflite meets all our content management needs and overall, helps in sales enablement with their existing features.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

One of my favorite features is seamless collaboration with the teams internally. With their live tracking feature, each member of the team is aware if there is a new version of a specific content asset. Their analytics feature helps marketing understand how their content is being consumed internally.

#### Cons

There’s nothing that I can think of, at the moment.

---

### Paperflite: A must have tool in your marketing tech stack!

- Overall rating: 5/5
- Reviewer: Dimpy T.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 10000+ employees
- Product usage: Used weekly for less than 12 months
- Reviewed: May 2022
- Review source details: This review was submitted organically. No incentive was offered

Paperflite helps in easy collaboration of content within teams and ensures all users are updated on collaterals. With easy tracking and actionable insights provided, it gives me a better understanding on the buyer's journey.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

We use Paperflite as a content library that helps find, share and track all our content. Paperflite has also made it easier for us to arrange content into “streams” and “collections” for different audiences. What I like best is that each collection that is shared with a customer/prospect, can be personalized with (logos, title and messaging) which enhances their content experience!

#### Cons

In the beginning, it does get a little overwhelming while structuring content and understanding the features, but over time, it gets better and eventually becomes an easy to use platform.

---

### Empowering tool for marketing and sales teams

- Overall rating: 5/5
- Reviewer: Emil D.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 201-500 employees
- Product usage: Used daily for less than 12 months
- Reviewed: June 2022
- Review source details: This review was submitted organically. No incentive was offered

Overall, Paperflite has been useful to track, share and manage content which has in-turn helped increase efficiency.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Paperflite’s dynamic content hub has helped us centralize content amongst all our global teams and create content based marketing campaigns with great analytics and ease. The ability to create customized experiences has increased engagement and we’ve been able to understand the ROI that our content brings.

#### Cons

Can’t think of anything in particular. Great product with fairly useful features.

---

### An absolutely amazing product and support!

- Overall rating: 5/5
- Reviewer: Aarthi A.
- Verified reviewer: Yes
- Industry: Broadcast Media
- Company size: 201-500 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: April 2022
- Review source details: This review was submitted organically. No incentive was offered

Paperflite helps in creating meaningful content experiences across the buyer's journey and helps us in getting actionable insights. It’s all the intelligence you need in a single view!

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Paperflite is a great platform that makes content management easy! I absolutely love how content not only becomes easily discoverable within teams but also lets me create personalized content microsites in seconds which enhances the experience as a whole! Their team is always on top of things and provides insights on how we can structure our content better. Their CSM team is great and is always ready to provide assistance :)

#### Cons

None the platform is very helpful for all the required processes on a day-to-day

---

### Perfect resource library with great features!

- Overall rating: 5/5
- Reviewer: Rohit R.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 201-500 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: May 2022
- Review source details: This review was submitted organically. No incentive was offered

Paperflite helps in sales enablement and we’ve realized how we’ve come a long way after implementing Paperflite.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

After we implemented Paperflite, the collaboration between teams internally and externally has become extremely smooth and that’s one thing I really like about the platform. Additionally, their reports and multi-recipient tracking technology really helps in understanding how the audience is engaging with the content and we’re able to prioritize our follow ups accordingly.

#### Cons

To be honest, organizing and structuring content took us a while internally during the onboarding, but once we got that done, everything went perfectly after. Their customer support team is always available to help with our queries!

---

### Paperflite: Making content a binge worthy experience!

- Overall rating: 5/5
- Reviewer: Mehar E.
- Verified reviewer: Yes
- Industry: Graphic Design
- Company size: 10000+ employees
- Product usage: Used weekly for less than 12 months
- Reviewed: May 2022
- Review source details: This review was submitted organically. No incentive was offered

Paperflite is definitely a content marketer's best friend! The platform is very user friendly and is easy to host all our content while ensuring the viewers get an experience that’s binge worthy!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

A Very capable platform, simple to use with content intent metrics that are extremely useful. An extremely simple software for marketing teams to use to publish content and share within teams. Their support has been fantastic. Capability to manage content from the top of the funnel to the bottom using proper content control, segmentation, management, and optimization on a single platform.

#### Cons

The platform has bunch of features that can take time to learn but I can't think of anything, at the moment!

---

### Content experience tool like no other!

- Overall rating: 5/5
- Reviewer: Anandhu A.
- Verified reviewer: Yes
- Industry: Management Consulting
- Company size: 501-1000 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: May 2022
- Review source details: This review was submitted organically. No incentive was offered

Overall, Paperflite has helped in curating engaging experiences to accelerate our pipeline with real-time insights! Overall, our marketing and sales teams have collaborated well together with the help of Paperflite.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Paperflite has enabled teams internally to find, collaborate, share, track and measure results seamlessly. Overall, it has helped transform the content experience in our buyer journey. Their customer success team is always there to help us with our queries!

#### Cons

Initially, implementing a tool took a while, but with their amazing support team, we were onboarded smoothly and now use Paperflite on a daily basis. So, nothing that I dislike for now.

---

### Paperflite Overall Review

- Overall rating: 5/5
- Reviewer: Redley P.
- Verified reviewer: Yes
- Industry: Computer Networking
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: January 2023
- Review source details: This review was submitted organically. No incentive was offered

Overall it was an experiment, finding the best solutions. Its very interesting and was beginner friendly and not to mention facilitated so much workflow. I would highly recommend this software to business staring out. Tracking student records and managing multiple files simultaneously lessened the workload. Keep it up...

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

-Lightweight -Simple UX/UI-Collaboration -Cost is worth it-Real-time analytics

#### Cons

-Limited integration-Limited features -May require a certain level of technical knowledge to use effectively

---

### Top notch content management tool, with great end user experience!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: July 2022
- Review source details: This review was submitted organically. No incentive was offered

Paperflite enables us to quickly create custom collections for our customers which makes the overall presentation look really good. What’s even better is, collections can be fly customisable and trackable! These insights give us a good direction on where to focus our efforts while communicating with our customers!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Paperflite has made it easier for me to manage, share and track content: all with a single tool. We have different content asset types and having everything in a structured manner for each of our clients, has helped in easy accessibility within teams.

#### Cons

I’ve not really come across any issues while using the platform. At this point, I see Paperflite heading in the right direction with a great team who has been very responsive in fixing issues or answering queries.

---

### An efficient and dynamic content repository with great features.

- Overall rating: 5/5
- Reviewer: Hari h.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: June 2022
- Review source details: This review was submitted organically. No incentive was offered

Paperflite has helped in giving all our content collaterals a structure which helps teams find content easily. Apart from content management, Paperflite has also helped understand what content works in each stage and details analytics of how it's been consumed

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love how the platform enables easy collaboration and has the ability to enable email gating on assets if needed. Paperflite also provides real-time actionable insights which help us in tailoring follow-ups accordingly.

#### Cons

Would definitely recommend Paperflite to anyone looking for an all-in-one platform wrt content! There’s nothing to dislike about the platform if you know its features well and put them to good use :)

---

### The Most Intuitive Digital Library In The Market

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Biotechnology
- Company size: 1001-5000 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: November 2022
- Review source details: This review was submitted organically. No incentive was offered

The most commonly resolved issue is the content mismatch issue. Our content used to be scattered everywhere and very difficult to find, but now everything is resolved in a central repository with user access.For us, updating content is essential and version control allows you to manage your content.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Content is the most important aspect of our daily work. Our content is nicely organised in Paperflite's hierarchical folders. All content available in one place. All data is updated, no worries about duplicates or outdated content.

#### Cons

Data source integration is great, but sources tend to be slow, but Paperflite is always perfect. We are fully transitioning to Paperflite as our 100% single source of content

---

### Excellent platform for content management and sales enablement overall.

- Overall rating: 5/5
- Reviewer: Stuti A.
- Verified reviewer: Yes
- Industry: Legal Services
- Company size: 11-50 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: May 2022
- Review source details: This review was submitted organically. No incentive was offered

Understanding patterns that sales reps follow to know what content works at each stage in the entire journey, enables me to create content that helps the sales team drive more sales.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love how I’m able to track Content ROI to amplify what’s working. With the analytics they provide, it gives me an in depth view of how the content has been consumed, engaged and helps close deals.

#### Cons

A clear understanding of the tool and its features is important to make the best use of the platform. Nothing to dislike, for now!

---

### Go to content platform to manage all marketing & sales content with ease.

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 2-10 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: May 2022
- Review source details: This review was submitted organically. No incentive was offered

Content Experience & Content Tracking has become much more efficient internally, post-Paperflite.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like that I can send email campaigns to multiple contacts and I’m able to track how they’re engaging with it.

#### Cons

Apart from occasional lags on the website, there’s nothing I dislike about Paperflite. Their team is always available for any assistance/support needed.

---

### Paperflite: Resourceful tool. Perfect Solution. A boon to Sales and Marketing

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: June 2022
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

As a sales associate, Paperflite has been the key that opens prospects’ doors. The ability to personalize emails and curate customized experiences for prospects has worked well for us and we’ve seen rapid growth in getting more email responses as well! My personal favourite features of Paperflite are Content discoverability, Content sharing and Content tracking and it definitely doesn’t get better than this. A must-have tool in your tech stack!

#### Cons

I’d wish I used this tool earlier in my career. But, nothing in specific that I dislike. The team at Paperflite is always available to help and guide us through our entire journey, making it a great experience overall.

---

### A user experience like no other.

- Overall rating: 5/5
- Reviewer: Paridhi B.
- Verified reviewer: Yes
- Industry: Media Production
- Company size: 501-1000 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: May 2022
- Review source details: This review was submitted organically. No incentive was offered

Starting from analytics that helps me understand how my prospect is viewing the content collaterals to the ability to create binge-worthy experiences, Paperflite has been my go-to tool.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Having all my content collaterals under a single roof has made content management a breeze for me. Additionally, the user experience is great and can be customized!

#### Cons

I dislike the fact that I wasn't using this tool much earlier!

---

### Gamechaging tool.

- Overall rating: 5/5
- Reviewer: Prakhar G.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 10000+ employees
- Product usage: Used weekly for less than 12 months
- Reviewed: May 2022
- Review source details: This review was submitted organically. No incentive was offered

Paperflite has helped in all things content: includes managing, sharing, and tracking. Would definitely recommend this tool as a must have

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

After Paperflite, I’ve been able to organize and give all my content a good structure.Their content discovery intelligence has made my life super easy and I wish i discovered Paperflite earlier!

#### Cons

There’s nothing missing in my opinion. They have great features.

---

### An amazing platform to store all your marketing collaterals!

- Overall rating: 5/5
- Reviewer: Kishore N.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2020
- Review source details: This review was submitted organically. No incentive was offered

I love it! Supporting the Marketing team store content and enabling the Sales team to find content is definitely a win-win situation for our organization.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

In an organization like ours, where content plays a very important role, Paperflite has made it super easy to curate all our marketing and sales collaterals in a single library and enabling us to find content quickly across departments. Paperflite lets us discover content in just a few clicks away! Tags and custom fields are very helpful in tagging content according to their persona for easy findability.

#### Cons

I’d like to be able to bulk upload contacts.

---

### Great content experience tool!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Logistics and Supply Chain
- Company size: 10000+ employees
- Product usage: Used weekly for less than 12 months
- Reviewed: May 2022
- Review source details: This review was submitted organically. No incentive was offered

Content management, Content Analytics and Content Experience

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Paperflite has been an exceptionally useful tool for the internal teams. Paperflite not only helps us discover content easily but also is our content repository that gives great analytics and allows us to build personalized experiences for readers.

#### Cons

Nothing much to add. It is a great and easy to use software

---

### A tool in time saves nine !

- Overall rating: 5/5
- Reviewer: Mahesh B.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 201-500 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: January 2020
- Review source details: This review was submitted organically. No incentive was offered

We have put Paperflite to a variety of use cases including - Marketing, Internal Comms, Measuring Employee Engagement, tracking Prospect behavior and Learning & Development. The benefits are multifold - the most important is knowing how stakeholders engage with the content, depending on which appropriate actions can be taken. It reduces anxiety, eliminates surprises and improves outcome.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Clarity of thought behind the usage of the technology Depth of thought behind the possible use cases Ease of use of the Interface

#### Cons

The Paperflite team has generally taken into account all feedback that was given and have implemented that it in the product on short notice.

---

### Data, data and more data!

- Overall rating: 5/5
- Reviewer: Harini S.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2020
- Review source details: This review was submitted organically. No incentive was offered

It's been great interacting with the team this far. As a data person, I'd love to work with them closely to understand how the different analytics can be used together with our EDW team to identify content consumption across the company

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Paperflite’s analytics are perfect if you’re doing content marketing. We now have all the information we need as to how our content is being used and our content strategy has never been better.

#### Cons

So far so good, smooth sailing for us.

---

### Amazing tool for Content Management

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 201-500 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: October 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, it's been amazing! Great Product, Great Customer Service and a very useful tool for us.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 5/5

#### Pros

Love how the platform allows us to manage all the content at one place, easily search for them when needed and create personalized Assets/Folders for end-users. Best is the possibility of actually making changes to the folders itself and adding more content by live tracking, and different tabs for customization.

#### Cons

Sometimes, the search doesn't lead to accurate results, thereby providing a more generic search. The plugins for Gmail/Freshsales doesn't always work properly.

---

### Paperflite: Resource Management like no other!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: June 2022
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love how the platform is easy to use with a great user experience. The ability to create custom content streams for the teams internally to simplify content discovery and sharing has been mind-blowing! Their analytics have been insightful and give us a clear understanding of how our content is being consumed.

#### Cons

There’s nothing specific to add. The team at Paperflite have constantly added new features and their support team is great!

## More reviews

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Paperflite Reviews, Pros and Cons - 2026 Software Advice