PeopleVine

RATING:

4.6

(12)

About PeopleVine

Peoplevine is a Member Experience and CRM Platform Designed from the ground up to create premier member experiences and empower ops teams to excel at scale and build forever transactions. Peoplevine is a Two-Sided Platform in The Cloud For Members: The digital space of your business with customizable experiences through which your members can enroll, engage, and transact. For Ops Teams: Your centralized hub for member management: ease your workflow, gain insights, and grow your business.

PeopleVine Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for PeopleVine

1 - 5 of 12 Reviews

Anonymous

51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2019

People Vine- Great tool for Marketing field people

For me its highly recommended software. One should give it try for sure.

PROS

- Very easy to use and understands. Also, it's very easy to upload CSV excel files. - It provides great experience for my client as well as employees. They need to put less effort on day to day task and can work on other important things which is more needed. - People vine is Outstanding software. You just need a lit bit practice and need to play with it for a while. The support team is also very supportive and always there for you. - It helps us to get connected with our customers and I personally love working on this software.

CONS

- It automatically throws notifications, Reminders email to junk box. It can be contained useful information sometimes.

Zvonimir

Real Estate, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Great modular features that work well together, giving you endless configurable options

Great experience...The support has been amazing and I know that the team will assist in resolving any issues that may arise.

PROS

Loved the ability to use different features individually but then tie them together into other flows that would've been custom to create or non-existing on other platforms.

CONS

Little heavy and harder to learn up front but not any different with any other platform that has a learning curve.

Tristan

Used free trial

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed January 2017

Huge potential, with some refinement

PeopleVine has a ton of potential, and we've been using it for about half a year to accomplish the basic purposes that we need to use it for. The initial presentation was great and made everything seem really easy, but the actual usability leaves much to be desired, on both our end of things and on our members' side. After diving into the system, we found a number of things that didn't work properly that probably could have been fixed if proper usability tests had been done before launching to the public. Unfortunately, I too often felt like I was a beta tester, finding flaws or things that just didn't work while trying to set up our membership programs. The system has a relatively steep learning curve. I consider myself quite capable when it comes to SAAS, and I think the intention of this system is to take usability clues from great services like MailChimp and Google for Business, but some things are pretty unintuitive, and the Help area isn't as robust as it should be for most users. As it is now, I think this system is best suited for organizations that have very defined goals in mind and enough money to pay someone else to handle membership programs and campaigns on the platform. Most small organizations with no experience using this platform would struggle with it. As another reviewer mentions, Jordan has been fairly responsive, but we really need a customer service rep who can be more involved helping clients/members with hiccups.

Nate

Non-Profit Organization Management, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2019

Great Tools for Collaboration and Communication

Overall experience has been good. I appreciate the personal contact with our reps, the webinars for questions, and the powerful tools that allow our organization to achieve many things.

PROS

I love the power of People Vine, the many tools in one place, and the customizability.

CONS

Learning curve, some bugs from time to time.

Reason for choosing PeopleVine

Local company, open to customizations, library of tools, pricing structure

RJ

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2017

PeopleVine has completely automated the way we do business.

PROS

PeopleVine has completely automated the way we do business. It's allowed us to be on one system which all talks to each other. It's further automated our entire business process which is amazing. We previously used Infusionsoft and it's night and day from this software and much more user friendly.

CONS

Still learning how to use it a bit. I'm techy but not as much as I could be... The training that one of the customer rep provides to our team is incredibly helpful.