PeopleVine Software

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About PeopleVine

Peoplevine is a Member Experience and CRM Platform Designed from the ground up to create premier member experiences and empower ops teams to excel at scale and build forever transactions. Peoplevine is a Two-Sided Platform in The Cloud For Members: The digital space of your business with customizable experiences through which your members can enroll, engage, and transact. For Ops Teams: Your centralized hub for member management: ease your workflow, gain insights, and grow your business. ...
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PeopleVine User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4.5

Customer support

4.5

Functionality

4

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Showing 10 reviews

Anonymous

Verified reviewer

Company size: 51-200 employees

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed April 2019

People Vine- Great tool for Marketing field people

For me its highly recommended software. One should give it try for sure.

Pros

- Very easy to use and understands. Also, it's very easy to upload CSV excel files. - It provides great experience for my client as well as employees. They need to put less effort on day to day task and can work on other important things which is more needed. - People vine is Outstanding software. You just need a lit bit practice and need to play with it for a while. The support team is also very supportive and always there for you. - It helps us to get connected with our customers and I personally love working on this software.

Cons

- It automatically throws notifications, Reminders email to junk box. It can be contained useful information sometimes.

Nate

Together Chicago

Verified reviewer

Company size: 2-10 employees

Industry: Non-Profit Organization Management

Time used: Less than 2 years

Review Source: Capterra

Ease-of-use

3

Value for money

5

Customer support

4

Functionality

4

Reviewed October 2019

Great Tools for Collaboration and Communication

Overall experience has been good. I appreciate the personal contact with our reps, the webinars for questions, and the powerful tools that allow our organization to achieve many things.

Pros

I love the power of People Vine, the many tools in one place, and the customizability.

Cons

Learning curve, some bugs from time to time.

Reasons for choosing PeopleVine

Local company, open to customizations, library of tools, pricing structure

Tristan

Brewers of Indiana Guild

Verified reviewer

Time used: Free Trial

Review Source: Capterra

Ease-of-use

2

Value for money

4

Customer support

4

Functionality

2

Reviewed January 2017

Huge potential, with some refinement

PeopleVine has a ton of potential, and we've been using it for about half a year to accomplish the basic purposes that we need to use it for. The initial presentation was great and made everything seem really easy, but the actual usability leaves much to be desired, on both our end of things and on our members' side. After diving into the system, we found a number of things that didn't work properly that probably could have been fixed if proper usability tests had been done before launching to the public. Unfortunately, I too often felt like I was a beta tester, finding flaws or things that just didn't work while trying to set up our membership programs. The system has a relatively steep learning curve. I consider myself quite capable when it comes to SAAS, and I think the intention of this system is to take usability clues from great services like MailChimp and Google for Business, but some things are pretty unintuitive, and the Help area isn't as robust as it should be for most users. As it is now, I think this system is best suited for organizations that have very defined goals in mind and enough money to pay someone else to handle membership programs and campaigns on the platform. Most small organizations with no experience using this platform would struggle with it. As another reviewer mentions, Jordan has been fairly responsive, but we really need a customer service rep who can be more involved helping clients/members with hiccups.

RJ

Venture Connects

Verified reviewer

Time used: Less than 12 months

Review Source: Capterra

Ease-of-use

4

Value for money

5

Customer support

5

Functionality

5

Reviewed July 2017

PeopleVine has completely automated the way we do business.

Pros

PeopleVine has completely automated the way we do business. It's allowed us to be on one system which all talks to each other. It's further automated our entire business process which is amazing. We previously used Infusionsoft and it's night and day from this software and much more user friendly.

Cons

Still learning how to use it a bit. I'm techy but not as much as I could be... The training that one of the customer rep provides to our team is incredibly helpful.

Rebecca

Sage Corps

Verified reviewer

Company size: 2-10 employees

Industry: Education Management

Time used: Less than 6 months

Review Source: Capterra

Ease-of-use

4

Value for money

4

Customer support

4

Functionality

4

Reviewed January 2017

Streamlining Processes

We've been working with PeopleVine now for four months and have had overall great experiences! It has really helped to streamline our communication with students (customers), and take some of the manual work out of our day to day tasks. We are continuing to learn about new features, and look forward to using it more in the coming months!

Pros

The campaigns and notifications, making it easier to send information to students.

Cons

Many things are not intuitive or have glitches, so it is taking longer to complete tasks than expected.

Bart

Sigenics

Verified reviewer

Time used: Free Trial

Review Source: Capterra

Ease-of-use

4

Value for money

4

Customer support

5

Functionality

3

Reviewed January 2017

Sales and Marketing Coordinator

The PeopleVine platform has been a very useful tool in helping our company track potential sales leads, notes, and general inquiries. The ease in sending out follow up emails has been one of the best experiences for me. In addition, the platform integration with social media and web pages gives us an edge in developing our brand. We are excited about the new renditions and updates PeopleVine has implemented and we hope to have another successful year with the platform.

Pros

User interface Ease of tools Uploading CSV excel files

Cons

Notifications/Reminders for follow-ups, etc are thrown into the junk inbox.

Michael

Brandless

Verified reviewer

Time used: Free Trial

Review Source: Capterra

Ease-of-use

3

Value for money

5

Customer support

5

Functionality

4

Reviewed January 2017

Amazing software for marketers, literally everything you need in one place!

PeopleVine is an amazing software for marketers. The platform is so robust you can literally do anything on it! The team there is incredibly supportive as well. I rated the ease of use a bit lower as it is so all encompassing it's a bit tricky to figure out where everything is. Really love working on this platform, as it's helped our business grow and helps us connect to our audience in more meaningful ways!

Zachary

Crucial Hire

Verified reviewer

Company size: 2-10 employees

Industry: Staffing and Recruiting

Time used: Less than 12 months

Review Source: Capterra

Ease-of-use

4

Value for money

4

Customer support

5

Functionality

5

Reviewed January 2017

Great Software and amazing team!

It felt like having a private IT marketing group. Customer service is amazing to partner with from the first brainstorming session with ideas and direction. They were expert from the statges of 1. Creative ideas, feel, color, outlay, 2, The technology of the website as decided by the customer, and then 3. Integrating it with their system with seemingly unlimited choices on email, text, and social media marketing possibilities.

Pros

That someone did most of the technical work so I could focus on the strategy piece.

Cons

N/A

John

simple edge

Verified reviewer

Time used: Free Trial

Review Source: Capterra

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed January 2017

PeopleVine is a great tool for managing members and events

It was nice to integrate email marketing, event sign-ups, billing, membership and our website in one place.

User Profile

JMC

Socialrithm

Verified reviewer

Time used: Free Trial

Review Source: Capterra

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed January 2017

JMC PeopleVine Review

I love the simplicity of the software yet complex nature of all the elements that you can combine in one.