PhoneBurner

SugarCRM

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Ratings & Reviews

Overall Rating

4.83 / 5 (128)

3.79 / 5 (334)

Ease-of-Use

5.0 / 5

3.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

5.0 / 5

3.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

July 2, 2020

July 6, 2020

Pros/Cons

  • Pros

  • I really like that the program it can be used with ease and you're able to make so many more calls rather than manually dialing out.

  • Easy to use, reliable and with a lot of features.

  • Cons

  • Limitations on sort options are a pain to work around, but workable. It would also be helpful to have more integrations like an easy ServiceNow integration.

  • Better for businesses, it's kinda pricy for a single user who might have a passing need for it. Still outstanding software if you require call filtering

  • Pros

  • Love this CRM due to the fact it is so easy to use. The training really is self explanatory and I LOVE the reports it can run.

  • Very Easy to use. It can fill almost every need we need

  • Cons

  • Some of the features are a little generic and could be a little more updated with the times. Overall it is a good product.

  • Not the prettiest software to look at but gets the job done.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

7 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots