PhoneBurner vs Thryv

RATING:

4.8

(173)

PhoneBurner has 173 reviews and a rating of 4.8 / 5 stars vs Thryv which has 495 reviews and a rating of 4.21 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (173)
4.2 (495)
Ease-of-Use
5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
March 20, 2024
March 27, 2024
Pros/Cons
  • Pros

  • Ease of use and the ability to quickly move from contact to contact.
  • Easy management of contacts and leads based on a broad range of variables, and efficiently keep in contact with them and filter down to the real sales opportunities.
  • Cons

  • Limitations on sort options are a pain to work around, but workable.
  • I accidentally deleted a long list of contacts. Unfortunately, there was no warning pop up.
Read all user reviews
  • Pros

  • The product is easy to use and I really enjoyed being able to use the calendar tracking. I also like the feature of setting up post in advance.
  • Fantastic email integration and good tools CRM like to recruit prospects and find new talent.
  • Cons

  • They system picks random images and matches them with sentence fragments that make no sense. The tracking is extremely flawed and cannot be confirmed in any way.
  • It's embarrassing to be in front of a customer and for it to take more than 1 minute for the app to load, and sometimes it takes much longer than that.
Read all user reviews
Pricing Range
$
$
$
$
$
N/A
Product Demo
Product Screenshot
Product Screenshot
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FrontRunners

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos