PhoneBurner

TrackerRMS CRM

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Ratings & Reviews

Overall Rating

4.83 / 5 (123)

4.64 / 5 (155)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

5.0 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

April 8, 2020

November 18, 2019

Pros/Cons

  • Pros

  • Easy to use, reliable and with a lot of features.

  • I like the easy of use and how much success I have had with it.

  • Cons

  • Limitations on sort options are a pain to work around, but workable. It would also be helpful to have more integrations like an easy ServiceNow integration.

  • Better for businesses, it's kinda pricy for a single user who might have a passing need for it. Still outstanding software if you require call filtering

  • Pros

  • The software has so much functionality and the customer service is exceptional. They listen to ideas fromt heir customers who use the product daily to make it better and more efficient.

  • Very fast and it rarely lags or freezes. It is pretty simple to get the hang of. It rarely goes down for extended periods of time.

  • Cons

  • Currently, the look and feel of the product is a little dated, but it seems like the next update will modernize the software to be more in line with competitors.

  • The only con would be the user who doesn't use the software to its maximum potential. Only con might be that it's not super intuitive but the capability is there.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots