PhoneBurner

Vivantio

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Ratings & Reviews

Overall Rating

4.83 / 5 (128)

4.27 / 5 (160)

Ease-of-Use

5.0 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

July 2, 2020

April 13, 2020

Pros/Cons

  • Pros

  • I really like that the program it can be used with ease and you're able to make so many more calls rather than manually dialing out.

  • Easy to use, reliable and with a lot of features.

  • Cons

  • Limitations on sort options are a pain to work around, but workable. It would also be helpful to have more integrations like an easy ServiceNow integration.

  • Better for businesses, it's kinda pricy for a single user who might have a passing need for it. Still outstanding software if you require call filtering

  • Pros

  • It's easy to use and the cost is great compared to other systems on the market with less features.

  • Ease of use. This software does not need much of training and is very user friendly as far as my experience is concerned.

  • Cons

  • Unsure how well it will cope with further larger expansion and systems integration

  • Need better tracking of tickets completed/closed per department, person. Graphs are now good at ticket counts.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots