Operations Hub vs Tidio

RATING:

4.8

(266)

Operations Hub has 266 reviews and a rating of 4.76 / 5 stars vs Tidio which has 448 reviews and a rating of 4.74 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (266)
4.7 (448)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 6, 2024
April 17, 2024
Pros/Cons
  • Pros

  • Easy to configure, make that SUPER easy to configure.
  • It is at a great price point and was easy to integrate into each tool. I also love the control in limited which records I sync and how new records are or are not created within other platforms.
  • Cons

  • The options on what data to sync is somewhat limited, especially when it comes to customer purchase data.
  • That has gotten me in to some trouble a couple times but I have to just remember to turn it off.
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  • Pros

  • It's got an impressive UI and onboarding is pretty easy. Their price points are appealing and worth trying out if you are evaluating for your team.
  • I love the ease of use, the great customer service, and the features I like and use more than what other live chat systems offer.
  • Cons

  • Some of the videos are a bit confusing, for me at least.
  • Instead, Tidio sends it from their email which is tall and has random characters. Which may make customers feel that that's a spam.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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FrontRunners

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FrontRunners

2024

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1 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos