PIMS Dialer vs Google Contacts

RATING:

4.5

(21)

PIMS Dialer has 21 reviews and a rating of 4.48 / 5 stars vs Google Contacts which has 677 reviews and a rating of 4.7 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (21)
4.7 (677)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
July 13, 2018
July 4, 2024
Pros/Cons
  • Pros

  • User Friendly, Easy to use with great features. Would definitely recommend companies searching for call center software to use PIMS products.
  • Cons

  • The included instructions can be a bit vague but the guys at PIMS are always able to explain everything we don't understand.
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  • Pros

  • Google Contacts works great for our business to store all of our clients contact information. We use G Suite for email so all contacts are easily accessible.
  • Back-up is simple to upload and retrieve. This ensures that you never lose another business contact, and you can remain in contact providing good customer service.
  • Cons

  • You can't also edit (at least) the name and surname of your contact, so you lost context when you have to change to another page.
  • All of this reasoning is why I have not much to report on the negative front in regards to this particular software.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos