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> Reviews of Pipedrive. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Pipedrive is a good fit for you!

Source: https://www.softwareadvice.com/crm/pipedrive-profile/reviews

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Pipedrive Reviews

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[Overview](https://www.softwareadvice.com/crm/pipedrive-profile/)

Reviews

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# Pipedrive Reviews

## Reviews Summary

## Overall Rating

4.5

* * *

## Ratings Breakdown

5

(1,959)

4

(894)

3

(138)

2

(35)

1

(29)

## Secondary Ratings

Ease-of-use

4.5

Customer Support

4.4

Value for money

4.4

Functionality

4.3

* * *

### Pros

"Pipedrive helps us stay organized and consistent with our sales process by centralizing all deals, contracts, and activities in a single system."

"As a result, we've been able to manage leads more efficiently and keep deals moving forward without relying on spreadsheets or manual tracking."

"All around the API, the Automation and Filters allows our sales team to really concentrate on sales instead of checking leads and making decisions, they can just go down the prepared list and call."

### Cons

"One downside is that reporting and customization can feel somewhat limited, especially if you're looking for more advanced analytics or complex workflows."

"Reporting on efforts within Pipedrive can be difficult and wish I could customize more within the system."

"Ironically, they sell prospecting tools built to surface total strangers, but won't let me email people I've done business with for years."

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Pipedrive Reviews, Pros and Cons - 2026 Software Advice