Pipedrive vs SAP - CRM

Pipedrive has 2253 reviews and a rating of 4.55 / 5 vs SAP - CRM which has 198 reviews and a rating of 4.17 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.55 / 5 (2,253)

4.17 / 5 (198)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

November 27, 2020

October 12, 2020

Pros/Cons

  • Pros

  • Very easy to use and customizable. I’m using it for 3+ years and it proved to be very good. Really enjoying it.

  • Easy to use and friendly interface. The most important software in my company and everybody loves it - really!!

  • Cons

  • The only thing that can be a little annoying sometimes that it does log you out if you're inactive for sometime during the day but it's not too much of a problem.

  • The overall cost-effectiveness is good, but if many users have access to the tool, the cost of use becomes high.

  • Pros

  • It is so easy to use, and has so many options, the interaction with the clients are everything and this software its perfect for that

  • This tool is great for organizing and storing data. We use it to store all of our clients information and data, and it works very effectively.

  • Cons

  • The software is fine, out network goes down often which is an internal issue. There are really no Cons for using this software.

  • Tweaking or making new changes in a live system is both risky and difficult. If you are an expert in web interface and programming, it’s still easier.

Pricing

Pricing Range

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2020

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Pricing Guide

2020 CRM Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

  • Pricing models & ranges

  • Unexpected costs

  • Pricing of popular systems

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux