# Pipedrive vs Zoho CRM - 2026 Comparison - Software Advice > Pipedrive vs Zoho CRM - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/crm/pipedrive-profile/vs/zoho-crm --- [Home](https://www.softwareadvice.com/) / [Distribution CRM Software](https://www.softwareadvice.com/category/3846-distribution-crm/) / Pipedrive vs Zoho CRM Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 8, 2026 # Pipedrive vs. Zoho CRM: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 8, 2026 # Pipedrive vs. Zoho CRM: 2026 Comparison Skip hours of research. 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Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/crm/pipedrive-profile/) [Pipedrive](https://www.softwareadvice.com/crm/pipedrive-profile/) 4.5 [(3055)](https://www.softwareadvice.com/crm/pipedrive-profile/reviews/) Starting Price $19.00per month Free trial Free version Pros: - Customer relationship management - Visual sales pipeline Cons: - Poor customer support - Expensive pricing Who uses Pipedrive Based on 3055 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (23%), Professional Services (18%) and Finance & Accounting (8%) - Top use cases: CRM (16%), Sales Tracking (8%) and Lead Management (7%) 81% of users recommend this product [](https://www.softwareadvice.com/crm/zoho-crm-profile/) [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) 4.3 [(6977)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/) Starting Price $14.00per month Free trial Free version Pros: - Customization options - Customer engagement Cons: - Slow customer support - User interface complexity Who uses Zoho CRM Based on 6977 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (23%), Professional Services (17%) and Retail, Consumer Goods & Services (8%) - Top use cases: CRM (17%), Account Management (7%) and Sales Tracking (7%) 68% of users recommend this product [](https://www.softwareadvice.com/crm/pipedrive-profile/) Pipedrive 4.5 [(3055)](https://www.softwareadvice.com/crm/pipedrive-profile/reviews/) [](https://www.softwareadvice.com/crm/zoho-crm-profile/) Zoho CRM 4.3 [(6977)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.5 Based on 3,055 reviews Ease of use 4.5 Value for money 4.4 Customer support 4.4 Functionality 4.3 4.3 Based on 6,977 reviews Ease of use 4.2 Value for money 4.3 Customer support 4.1 Functionality 4.3 ## User interface * * * ## Key features Features selected based on 10,032 reviews from Distribution CRM * * * Calendar Management 4.4 Customer Journey Mapping 3.8 Email Management 4.0 Quotes/Estimates 3.1 Reporting/Analytics 4.1 Sales Pipeline Management 4.5 Calendar Management 4.4 Customer Journey Mapping 4.1 Email Management 4.2 Quotes/Estimates 4.2 Reporting/Analytics 4.3 Sales Pipeline Management 4.3 ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ AircallNot enough reviews ](https://www.softwareadvice.com/call-center/aircall-profile/)[ ProposifyNot enough reviews ](https://www.softwareadvice.com/cpq/proposify-profile/)[ QuickBooks OnlineNot enough reviews ](https://www.softwareadvice.com/product/393202-QuickBooks-Online/) [ Google AdsIntegration rated 4.3 from 32 reviews ](https://www.softwareadvice.com/marketing/google-ads-profile/)[ Zoho SocialIntegration rated 4.6 from 50 reviews ](https://www.softwareadvice.com/marketing/zoho-social-profile/)[ Zoho SurveyIntegration rated 4.4 from 20 reviews ](https://www.softwareadvice.com/customer-experience/zoho-survey-profile/) ## Reviews * * * Jonathon B.Senor Content ManagerMarketing and Advertising, 11-50 employees "Pipedrive helps us stay organized and consistent with our sales process by centralizing all deals, contracts, and activities in a single system." May 7, 2026 MF Mark F.Licensed Real Estate SalespersonReal Estate, 11-50 employees "Ironically, they sell prospecting tools built to surface total strangers, but won't let me email people I've done business with for years." Jun 4, 2026 ST Samreen T.DirectorInformation Technology and Services, 51-200 employees "Within a single platform, it offers an entire suite of capabilities for lead management, deal tracking, workflow automation, and enhanced client engagement." Apr 14, 2026 SM Sourav M.SupervisorMarketing and Advertising, 11-50 employees "Customer Support can also be inconsistent and sometimes slow to resolve deeper technical issues unless you pay for premium support tier" Jun 3, 2026 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [HubSpot CRM vs Pipedrive](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/321306-pipedrive/)[Salesforce Sales Cloud vs Pipedrive](https://www.softwareadvice.com/compare/2764-Salesforce/vs/321306-pipedrive/)[Salesforce Sales Cloud vs Zoho CRM](https://www.softwareadvice.com/compare/2764-Salesforce/vs/392464-zoho-crm/)[HubSpot CRM vs Zoho CRM](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/392464-zoho-crm/)