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zohocrm profile

Overall customer rating: Customer rating:



Recommended by: Recommended by:

68% of users

93% of users

Operating Systems: Operating Systems:



Mobile compatibility: Mobile compatibility:

Deployment: Deployment:

Target customer size: Target customer size:

Price: Price:



How it's priced: How it's priced:

Monthly subscription fee for each user login.

Cloud-based deployment: A monthly or annual subscription fee is paid for each user login; discounts apply for annual subscribers. A free edition with a limited number of applications is also available.

Contract term: Contract term:


Cloud-based deployment: No contract required.

Upfront costs: Upfront costs:


Fees apply for professional implementation services provided through a partner. This could include special integrations, customizations and data migration and de-duplication. These costs vary significantly depending on your needs.

Recurring costs: Recurring costs:


No recurring costs beyond annual or monthly subscription fees.

What does it cost?: What does it cost?:


Marketing automation: Marketing automation:

Sales automation: Sales automation:

Customer service/support: Customer service/support:

Call center: Call center:

Channel management: Channel management:

Social CRM: Social CRM:

Web self service: Web self service:

Lead opportunity management: Lead opportunity management:


Phone support: Phone support:

Available worldwide with numbers in U.S., U.K. and Canada; support teams work Monday-Friday, 9 a.m. - 5 p.m., across European and U.S. time zones.

24/7 toll-free, worldwide phone support is included in the subscription fee for “Standard,” “Professional,” “Enterprise” and “CRM Plus” plans.

Online case submission: Online case submission:

Available 24/7.

Online case submission with two-day response time is included for all editions. Faster response time (within 24 hours) is available for “Standard,” “Professional,” “Enterprise” and “CRM Plus” plans.

Online support options: Online support options:


A help website, knowledge base and community is available to all customers. Access to a customer self-service portal with the ability to track support requests is included with “Professional” and “Enterprise” editions.

Training: Training:

No formal training options.

A “Getting Started” online catalogue and other training resources, including webinars and online courses, are available for free to all customers.

* The research on this page is updated by our editorial team. Email us if you're a vendor with new information or a potential buyer with questions or comments.