Pipeline CRM vs SendPulse

RATING:

4.3

(623)

Pipeline CRM has 623 reviews and a rating of 4.35 / 5 stars vs SendPulse which has 661 reviews and a rating of 4.59 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (623)
4.6 (661)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
March 26, 2024
May 5, 2024
Pros/Cons
  • Pros

  • Functionality is good and support response is excellent. We do not need to consult with a partner we can deal directly with Pipeline which brings down the cost.
  • It was pretty easy to set up and create custom view reports so we could track sales and onboarding activities. It synced to my email which was great.
  • Cons

  • This is the Achilles heel for Pipeline Deals, as the options for integrations are extremely limited.
  • Their are some problems with the soft with gmail and having service call back to fix a problem.
Read all user reviews
  • Pros

  • What I loved about SendPulse in email marketing is that it has a free tier for up to 2500 subscribers, so you get to try it for free. The other main advantage is the automation features.
  • The main and most important thing is that its easy to use highly effective. Mobile access best customer service.
  • Cons

  • You need to take filters very seriously. If I configure mailing in SendPulse incorrectly, most messages will be sent to spam.
  • She said they would not respond to the scammer, even though they have their email. I fault the company for having no protocol for fraud.
Read all user reviews
Pricing Range
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$
$
$
$
$
$
$
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Product Demo
Product Screenshot
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FrontRunners

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2021

FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos