Pipeline CRM vs Lead Gen & CRM (formerly SharpSpring)
Pipeline CRM has 623 reviews and a rating of 4.35 / 5 stars vs Lead Gen & CRM (formerly SharpSpring) which has 762 reviews and a rating of 4.56 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- Functionality is good and support response is excellent. We do not need to consult with a partner we can deal directly with Pipeline which brings down the cost.
- It was pretty easy to set up and create custom view reports so we could track sales and onboarding activities. It synced to my email which was great.
Cons
- This is the Achilles heel for Pipeline Deals, as the options for integrations are extremely limited.
- Their are some problems with the soft with gmail and having service call back to fix a problem.
Pros
- The ease of implementation and onboarding for new users is terrific and the clever way SharpSpring uses visual workflows to automate the system is genius.
- When I have a question or need advice on the best way to do something, their customer support team is always responsive and helpful.
Cons
- I rate the tool's usability as bad, lots of buttons that do the same thing, and lots of unstructured information on the screen.
- Calendar Schedule - So you only get one calendar schedule for sales, so for example if you have multiple links for scheduling time on your calendar you cannot customize more than 1. Very frustrating.
Pricing
Product Demo & Screenshots
Advisor Recommendations & User Awards
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FrontRunners
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