# Pipeline CRM vs Smartsheet - 2026 Comparison - Software Advice

> Pipeline CRM vs Smartsheet - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/crm/pipelinedeal-profile/vs/smartsheet

---

[Home](https://www.softwareadvice.com/)

/

[Sales Tracking Software](https://www.softwareadvice.com/crm/sales-tracking-comparison/)

/

Pipeline CRM vs Smartsheet

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Updated June 13, 2026

# Pipeline CRM vs. Smartsheet: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Updated June 13, 2026

# Pipeline CRM vs. Smartsheet: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

+

Add product

[](https://www.softwareadvice.com/crm/pipelinedeal-profile/)

[Pipeline CRM](https://www.softwareadvice.com/crm/pipelinedeal-profile/)

4.3

[(621)](https://www.softwareadvice.com/crm/pipelinedeal-profile/reviews/)

Starting Price

$29.00per month

Free trial

Free version

Pros:

-   Customer Support
-   Ease of Use

Cons:

-   Email Integration
-   Reporting

Who uses Pipeline CRM

Based on 621 reviews

-   Popular among: Small businesses
-   Most common industries: Professional Services (14%), Finance & Accounting (12%) and IT & Software Development (12%)
-   Top use cases: CRM (2%), Lead Management (1%) and Sales Tracking (1%)

70% of users recommend this product

[](https://www.softwareadvice.com/project-management/smartsheet-profile/)

[Smartsheet](https://www.softwareadvice.com/project-management/smartsheet-profile/)

4.5

[(3515)](https://www.softwareadvice.com/project-management/smartsheet-profile/reviews/)

Starting Price

$12.00per month

Free trial

Free version

Pros:

-   Project management tools
-   Collaboration features

Cons:

-   Complex learning curve
-   Limited advanced features

Who uses Smartsheet

Based on 3515 reviews

-   Popular among: Small businesses
-   Most common industries: IT & Software Development (16%), Professional Services (11%) and Health & Medicine (11%)
-   Top use cases: Project Management (31%), Task Management (18%) and Workflow Management (16%)

76% of users recommend this product

[](https://www.softwareadvice.com/crm/pipelinedeal-profile/)

Pipeline CRM

4.3

[(621)](https://www.softwareadvice.com/crm/pipelinedeal-profile/reviews/)

[](https://www.softwareadvice.com/project-management/smartsheet-profile/)

Smartsheet

4.5

[(3515)](https://www.softwareadvice.com/project-management/smartsheet-profile/reviews/)

+

Add product

Add product

## User satisfaction

* * *

4.3

Based on 621 reviews

Ease of use

4.3

Value for money

4.4

Customer support

4.4

Functionality

4.0

4.5

Based on 3,515 reviews

Ease of use

4.3

Value for money

4.4

Customer support

4.3

Functionality

4.3

## User interface

* * *

## Key features

Features selected based on 4,136 reviews from Sales Tracking

* * *

Billing & Invoicing

N/A

Budget Management

N/A

Document Management

N/A

Email Management

3.5

File Sharing

N/A

Gantt/Timeline View

N/A

Billing & Invoicing

4.1

Budget Management

4.0

Document Management

4.2

Email Management

N/A

File Sharing

4.2

Gantt/Timeline View

4.5

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

Google DocsNot enough reviews

](https://www.softwareadvice.com/cms/google-docs-profile/)[

Microsoft ExcelNot enough reviews

](https://www.softwareadvice.com/productivity/microsoft-excel-profile/)[

RightSignatureNot enough reviews

](https://www.softwareadvice.com/cms/rightsignature-profile/)

[

Microsoft OutlookIntegration rated 4.7 from 40 reviews

](https://www.softwareadvice.com/marketing/microsoft-outlook-profile/)[

OktaNot enough reviews

](https://www.softwareadvice.com/risk-management/okta-profile/)[

ServiceNowNot enough reviews

](https://www.softwareadvice.com/product/27432-ServiceNow/)

## Reviews

* * *

JY

Jalia Y.HR ManagerHospital & Health Care, 201-500 employees

"I like that you can set up your pipelines to track literally every facet of your business!"

Jan 16, 2024

CJ

Chris J.OwnerReal Estate, Self-Employed

"There was a short conference call with people from England and it was determined (in only a few minutes that they could not help me)."

Oct 10, 2024

NB

Nicholas B.OwnerHealth, Wellness and Fitness, Self-Employed

"Robust Automation Features: Smartsheet allows for powerful workflow automation (e.g., automated alerts, update requests, and approval processes) without requiring coding knowledge."

May 2, 2026

AW

Amber W.IT Project ManagerHospital & Health Care, 10000+ employees

"I didn’t like that it wasn’t as customizable with exporting data when I needed to show management and my team progress."

Jun 7, 2026

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[HubSpot CRM vs Pipeline CRM](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/5753-pipelinedeal/)[Salesforce Sales Cloud vs Pipeline CRM](https://www.softwareadvice.com/compare/2764-Salesforce/vs/5753-pipelinedeal/)[monday.com vs Smartsheet](https://www.softwareadvice.com/marketing/monday-com-profile/vs/smartsheet/)[Clockify vs Smartsheet](https://www.softwareadvice.com/hr/clockify-profile/vs/smartsheet/)