# Playbook AI Software Reviews, Demo & Pricing - 2026

> Review of Playbook AI Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/crm/playbook-ai-profile

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Playbook AI

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Overview

[Reviews](https://www.softwareadvice.com/crm/playbook-ai-profile/reviews/)

# Playbook AI 2026: Benefits, Features & Pricing

Wondering if Playbook AI is right for your organization?

Our Sales Enablement Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    

## Overview

Playbook AI

4.6

[(22)](https://www.softwareadvice.com/crm/playbook-ai-profile/reviews/)

Pricing

Pricing available upon request

### About Playbook AI

Playbook AI is a cloud-based sales enablement platform that helps revenue teams manage sales playbooks, analyze sales pipelines and manage deals. The solution comes with an inbound module that allows businesses to import leads from customer relationship management (CRM) systems such as Salesforce, Zoho and Hubspot and add tagged leads to sequences.

The outbound module helps run omnichannel campaigns, automate emails, a/b test cold call scripts and track the performance of sales representatives. Playbook AI also allows users to run account-based prospecting campaigns and provide recommendations to sales representatives on each account.

Wondering if Playbook AI is right for your organization?

Our Sales Enablement Software selection experts can help you in 15 minutes or less.

## Playbook AI User Interface

## Popular Playbook AI Alternatives

Main Product

Playbook AI

4.6

[(22)](https://www.softwareadvice.com/crm/playbook-ai-profile/reviews/)

Ratings Breakdown

-   4.73Ease of use
-   4.80Value for money
-   4.86Customer support
-   4.55Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Slack](https://www.softwareadvice.com/remote-support/slack-profile/)

4.7

[(24121)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/)

Ratings Breakdown

-   4.61Ease of use
-   4.55Value for money
-   4.43Customer support
-   4.56Functionality

Pricing

Starting at $8.75 per month

Get Price

Alternative Product

[Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/)

4.4

[(18785)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/)

Ratings Breakdown

-   3.99Ease of use
-   4.05Value for money
-   4.13Customer support
-   4.38Functionality

Pricing

Starting at $25.00 per month

Get Price

Alternative Product

[Substrata Q](https://www.softwareadvice.com/sales-performance-management/substrata-scip-profile/)

4.9

[(166)](https://www.softwareadvice.com/sales-performance-management/substrata-scip-profile/#reviews)

Ratings Breakdown

-   4.95Ease of use
-   4.86Value for money
-   4.83Customer support
-   4.90Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Consensus](https://www.softwareadvice.com/crm/consensus-profile/)

4.9

[(327)](https://www.softwareadvice.com/crm/consensus-profile/reviews/)

Ratings Breakdown

-   4.75Ease of use
-   4.76Value for money
-   4.81Customer support
-   4.76Functionality

Pricing

Starting at $1250.00 per month

Get Price

Alternative Product

[Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/)

4.3

[(6977)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/)

Ratings Breakdown

-   4.15Ease of use
-   4.29Value for money
-   4.08Customer support
-   4.27Functionality

Pricing

Starting at $14.00 per month

Get Price

## Playbook AI Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Excel Plan

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Playbook AI Features

-   Popular features found in Sales Enablement
    
    Collaboration Tools
    
    Content Library
    
    CRM Integration
    
    Email Management
    
    Engagement Tracking
    
    Lead Scoring
    
    Performance Management
    
    Sales Planning
    
    Workflow Automation
    
-   More features of Playbook AI
    
    Access Controls/Permissions
    
    Activity Dashboard
    
    Alerts/Notifications
    
    Calendar Management
    
    Customizable Templates
    
    Lead Capture
    
    Meeting Management
    
    Opportunity Management
    
    Pipeline Management
    
    Prioritization
    
    Sales Onboarding & Training
    
    Task Management
    

## Playbook AI Integrations

Pipedrive

Integration rated undefined from -1 review

Telecmi

Integration rated undefined from -1 review

Twilio

Integration rated undefined from -1 review

HubSpot CRM

Integration rated undefined from -1 review

Tidio

Integration rated undefined from -1 review

Zoho CRM Plus

Integration rated undefined from -1 review

See all 14 integrations

## Playbook AI User Reviews

Overall Rating

4.6

Ratings Breakdown

5

64%

4

36%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.7

Value for money

4.8

Customer support

4.9

Functionality

4.5

Dharini B.

Verified reviewer

Information Technology and Services

201-500 employees

Used weekly for less than 12 months

Reviewed June 2024

Playbook AI - Automation Made Easy

4

I'd anyday recommend them because our CTR, delivery everything went up and we did have 1-2 big conversions.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

It's extremely user friendly and I've had a seamless experience throughout. Rohit was our POC and their support was incredible.

Cons:

Nothing as such, but I feel like the site crashes sometimes but it usually gets fixed immediately. Towards the end I didn't face any issue.

Read More

RJ

Riya J.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for less than 12 months

Reviewed June 2024

super tool for sales enablement : playbook.ai

5

My overall experience while using the playbook is wonderful. We get good support from the team. They are available whenever we need any help. Good CRM tool overall.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Support system is super good. Easy to use, easy to track activities, nurture the leads, compare performances.

Cons:

There are no such cons as such till now. Everything is good.

Reasons for choosing Playbook AI

Easy to use, Affordable, cost effective, great support.

Read More

SS

Suvasish S.

Verified reviewer

Information Technology and Services

51-200 employees

Used weekly for less than 2 years

Reviewed May 2024

Great experience so far

4

Right balance between simplicity and functionality, it would be well-regarded by those looking for an efficient Outreach tool.

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

3

Functionality

Pros:

Playbook AI, the standout feature for me is its simplicity.

Cons:

While being easy to use, the platform may lack advanced features that more mature or technically advanced teams require.

Read More

AS

Ambuj S.

Verified reviewer

Human Resources

11-50 employees

Used daily for less than 12 months

Reviewed June 2024

Why do I like PlaybookAI the most for sales & lead generation!

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

(1) Their customer support is amazing (2) The tool is very intuitive and easy to understand, implementat, and use (3) Their team is very active and open to not only listening to the feedback but also implementing it

Cons:

Some of the new features they have recently launched (Enriching of Leads, etc.) are a little slow in loading.

Read More

SO

Sakshi O.

Verified reviewer

Human Resources

11-50 employees

Used daily for less than 12 months

Reviewed May 2024

My experience with Playbook.ai

4

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Playbook.ai has made our lives much easier; now we can conduct outreach more efficiently. - We simply create a play once and upload our lists. - they automate the entire BD process. We no longer have to worry about follow-ups. - They also provide data scraping, email finding, and email verifying tools. - The best part is the report and analysis section; it tells us how many emails were delivered, how many people opened our emails, and how many people actually clicked on our links (if we have included a website or any other link). - Also, very importantly, the Playbook team is always accessible; whenever you need help or have any questions, they respond promptly.

Cons:

In the beginning creating a play could be a little confusing but Playbook team always helps.

Read More

AK

Aman K.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for more than 2 years

Reviewed May 2024

Best Sales Enablement Tool

5

My experience is great and I would highly recommend is development rapes to use playbook AI to automate there lead generation process.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I have been using playbook from quite years the customer support is superb. Also the ease of using the application is good using playbook.ai has saved our time and increase the productivity. Now we have automated our sales development process.

Cons:

Till now I don't see any cons in playbook. Yes we do face some glitches at the moment but due to the superb customer support it has been resolved within a very quick time frame so I don't think there is any cons for playbook AI as of now

Reasons for choosing Playbook AI

Best customer support and effective pricing

Read More

LI

Lidya I.

Verified reviewer

Information Technology and Services

501-1000 employees

Used daily for more than 2 years

Reviewed June 2024

Excellent performance

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Easy to use and directly connect to salesforces

Cons:

Actively tracking the activities and uodated to the rest

Read More

VR

Verified

Reviewer

Financial Services

501-1000 employees

Used daily for less than 2 years

Reviewed May 2024

Sales is fun with Playbook AI

5

Ratings Breakdown

5

Ease of use

5

Customer support

4

Functionality

Pros:

Makes the job simpler. Structured Reachout. One stop solution. Calling gets more effective.

Cons:

I think it has got almost all the features for a sales rep to fight the battle.

Read More

MD

Mansi D.

Verified reviewer

Human Resources

11-50 employees

Used daily for less than 12 months

Reviewed May 2024

Easy to Use and Great Customer Support

4

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

3

Functionality

Pros:

This is a fairly easy to use, intuitive tool. It has really helped in mass email outreach and is great for keeping tabs on and following up on the leads. After being set up, the plays do not require the user to remember and send follow-ups, which reduces human error. The customer service team is very prompt and responsive, and tries to rectify any problem as fast as they can.

Cons:

It is a little complicated to set it up initially, but post that stage, it runs smoothly.

Read More

NF

Noor F.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for less than 2 years

Reviewed June 2024

It is very helpful calling app

5

Its great and user friendly gives accurate reports and all features are very well placed for calling purpose.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

User friendly and the features are very good gives all the information to mke reports.

Cons:

I liked everything overall it is great. There is nothing that i did not like yhe least.

Read More

Showing 1 - 10 of 22 Reviews

[See All Reviews](https://www.softwareadvice.com/crm/playbook-ai-profile/reviews/)

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