What are Pobuca Connect users saying about the software?
Read what people like you have said about using Pobuca Connect software through verified user reviews
User Review Highlights
4.35
89 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"This is a great way for our team to store and share contact info."
"The customer care service is always available."
"The fact that you can add custom fields we need at the office for filtering our database. This has been most helpful."
"Have fields with max letters capacity because of which sometime its difficult to feed complete info."
"It's a little sluggish at times -- not sure if that's Pobuca's fault or my connections."
"The customization of contacts are a bit limited (predefined deps and roles)."
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Showing 1 - 25 of 89 reviews
Stamatia
Verified reviewer
Company size: 11-50 employees
Industry: Education Management
Time used: Less than 12 months
Review Source: GetApp
This review was submitted organically. No incentive was offered
October 2017

Response from Pobuca
Thanks Stamatia!
Replied February 2020
Anonymous
Company size: 10,000+ employees
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
January 2019
Best apps I have ever used.
Connecting my team is better then ever.
Pros
Easy to use, no adds. good interface. better search option.
Cons
Nothing to say. All about to say that it needs to include theme so that user can enjoy their own theme.

Response from Pobuca
Wow! Thanks a lot for your excellent review! You've made our day!!
Replied January 2019
Anonymous
Company size: 2-10 employees
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
January 2019
Initially Excited, Two Years Later, Disappointed
Our goal for Pobuca Connect is to use it to replace having contacts in three or four different places, to easily export a list of contacts once a year for a snail mailing, to replace MailChimp with this contact database and email marketing and to still sync with the contact database for our Office 365 email system. Currently, Pobuca Connect meets only one of these goals. For now, we plan to keep trying to convince Pobuca to build an enterprise friendly business product for robust contact and relationship management, but if an alternative solution arises that solves all of these goals, we would migrate to that alternative service provider in a heart beat. My hope is that Pobuca Connect, with such great potential, is not left in the dust behind their competitors but intead rises to the challenge.
Pros
Pubuca Connect does a great job of storing contact information and allowing multiple people to access the contacts under different permission levels. The ability to utilize custom fields is also incredibly useful. Having both Android and iPhone apps is very useful for us.
Cons
However, Pobuca Connect has a long ways to go before businesses can use this product alone for their contact management, email marketing, and customer relationship management. Let's start with the integration with Office 365. While it is very useful to be able to login to Pobuca using our Office 365 credentials, the integration doesn't go far enough. The Pobuca Outlook addon, for example, allows searching for contact information, but doesn't allow edits For email marketing, many businesses can't afford to hire another web developer to design and maintain email templates that will be mobile friendly, tablet friendly, laptop and desktop friendly. Currently, the email marketing editor is simply a HTML WYSIWYG editor box. Having a robust and interactive email template designer similar to MailChimp and dynamic contact database fields for personalizing a mass email campaign would bring this email marketing tool in line with their top competitors. Additionally, while Pobuca users can be segmented into different permission groups, there is currently no method, short of paying the developers several hundred dollars to create a report that can be easily generated showing the edits and changes in the contact database mapped to the specific user that made those changes. Currently, if one disgruntled employee had the permission to delete all contacts in the Pobuca database, they could and the rest of the users wouldn't know who performed the action, or how to undo the deletion operation.

Response from Pobuca
Hello, Thank you for all your comments and the time you have spent for this review. In Pobuca we appreciate our users' valuable feedback and keep improving our apps as per those. Regarding the email campaigns feature, please bear in mind that the core field of Pobuca Connect is contacts management and not email marketing. Nevertheless, we provide the possibility to send emails to your contacts via email campaigns or mass emails. In case you want a more advanced email tool, you can integrate your Pobuca Connect contacts with other platforms through Zapier. Regarding the user roles and permissions, you can assign 4 different kind of user roles to your co-workers for extra security and in case you don't want a user to edit/delete your contacts you can assign the Reviewer role. You also have the possibility to review who has created and who has last modified a contact of your database. Best regards, The Pobuca team
Replied February 2020
Anonymous
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
February 2018
Nice way of storing and synching contacts - and GDPR compliant too
All my contacts in one place with minimal hassle.
Pros
Easy to import contacts, and easy to arrange them by organisation. Fast customer service. The software will synch contacts across an organisation (although this is less useful to a lone worker like me). Nice little desktop app which helps you find what you need quickly (e.g. someone's number when you need to make a call). Great value for money as it's free for a single person like me; can't comment on the other pricing structures. Storage of data is GDPR compliant.
Cons
Having nicely imported all your data, you can't EXPORT it without upgrading to a paid plan, which is a bit annoying if you want to move to another contact manager.

Response from Pobuca
Thank you for your review. We appreciate your feedback. We offer a 15-day free trial of Pobuca Pro, if you want to check our product before paying though.
Replied February 2018
Anonymous
Company size: 51-200 employees
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
January 2019
Pobuca connect
Pros
The sorting; the interface; the search;
Cons
I dont have something in mind. Nothing occurs

Response from Pobuca
Wow! Thank you so much for leaving such an awesome review! We strive for the best and we are thrilled to hear your experience! Thanks again!
Replied January 2019
Anonymous
Company size: 51-200 employees
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
December 2019
POBUKA IS A GOOD CONTACT MANAGEMENT SOFTWARE.
I USE THE FREE VERSION, WHICH ALLOWS MANAGING ADDRESSES, PHONE NUMBERS ... ALL IN ONE SAME SITE. THE INTERFACE IS MODERN, AND SIMPLE BUT THE SEARCH DOES NOT WORKS WELL. SOMETIMES IT TAKES A LONG TIME IN SEARCH AND OFTEN NOT FOUND. IN GENERAL, IT IS RECOMMENDED.
Pros
IT HAS DISTINCT FUNCTIONAL MODES, AND IT'S VERY PRACTICAL TO ORGANIZE A COMPANY'S CONTACTS, LIKE CUSTOMER CONTACTS. THE INTERFACE IS MODERN, AND SIMPLE .
Cons
POBUKA HAS AN INTERFACE MODERN, AND SIMPLE BUT THE SEARCH DOES NOT WORKS WELL. SOMETIMES IT TAKES A LONG TIME IN SEARCH AND OFTEN NOT FOUND.
Reasons for choosing Pobuca Connect
BECAUSE POBUKA IS ONLINE, MODERN AND SIMPLE, AND POBUKA WORKS BETTER THAN OTHERS.

Response from Pobuca
Hi there! Thank you very much for your comment :) In case you face slow performance again while searching for an entity don't hesitate to contact us via email: support@pobuca.com. We will assist you immediately!
Replied December 2019
Anonymous
Company size: 201-500 employees
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
January 2019
Pobuca
Good Software and very easy to work very useful mobile app
Pros
Very systematic approach towards the contacts database formation.
Cons
have fields with max letters capacity because of which sometime its difficult to feed complete info.

Response from Pobuca
Thank you so much for taking the time to leave this excellent review! We really appreciate your feedback and we will do our best to meet your expectations!
Replied January 2019
Anonymous
Company size: 51-200 employees
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
January 2019
Overall a very helpful contact management system
overall is a great tool and support seems to be good for queries. i would recommend it to anyone in any organization
Pros
-Easy on-boarding -tools for import from other software - app for mobile and add-in for outlook integration - short learning curve -access / rights management (who sees what)
Cons
- needs better language support on data entry (other than English) - better integration with office 365 (i should be able to add a contact right away from new email - login through add-in has to much friction

Response from Pobuca
Thank you for your review! We'll take your suggestions into serious consideration and focus on providing the best customer experience!
Replied January 2019
Anonymous
Company size: 10,000+ employees
Review Source: GetApp
This review was submitted organically. No incentive was offered
October 2017
Great UI and overall experience is fabulous!
Pros
The User Interface is great! They also have excellent customer service. I loved the overall interface. It is also available across the devices which is great! If you are very big organisation with a lot of contacts, this would definitely help you.

Response from Pobuca
Thanks for your comment!
Replied February 2020
james
Verified reviewer
Company size: 501-1,000 employees
Industry: Research
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
January 2019
Pobuca Connect, The best Contact management resource.
Overall a great tool for synchronizing all your business contacts with co-workers
Pros
Easy and a quick way to import large amount of contacts simultaneously. Easy Grouping of contacts with extra custom field making it easy to filter all contacts to a limited few.
Cons
it is not quite easy to detect duplicate contacts especially if you have a large data set. Problem having duplicate organizations with similar names. I think for this in case of an existing organization with similar name should be merged rather than creating another.

Response from Pobuca
Thank you for your great review, James! We really appreciate your feedback! I will share your comments and review with our Customer Support Team. Please let us know anytime you need our assistance. Thanks again and hope you have a remarkable day! Best Regards!
Replied January 2019
Remy
Company size: 2-10 employees
Industry: Architecture & Planning
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
February 2019
Good organization and search functions, but limited
We only use this as a directory for contacts, so we're not using it to its full capacity, and we're only paying for a lower level of functionality. From this perspective it's great to store and search our contacts' data, other than not being able to access it often and not being able to back up a hardcopy.
Pros
Web-based, ability to search all fields, grouping functionality.
Cons
Often we can't login -- perhaps server issues, but it's really frustrating. The mobile app is not easy to use for some of our employees. The inability to backup a hard copy of all contacts is troublesome and for this reason we're researching switching platforms. There are other small things we've wanted to be able to do but can't, such as create a contact list using contacts with only physical addresses (no email address).

Response from Pobuca
Thank you very much for your review, Remy. Sorry to hear that you had difficulties in logging in. Please make sure you download the latest version of the app which includes bug fixes and improvements. As regards the difficulty in using the mobile app, please make sure you contact our support team at support@pobuca.com and we will resolve any issue free of charge as soon as possible.
Replied November 2019
Andrew
Company size: 1 employee
Industry: Law Practice
Time used: Less than 12 months
Review Source: Capterra
July 2017
Much-needed organization for contacts on iOS
Peace of mind of being able to find contacts that I need when I need them!
Pros
I've tried almost every contact management app out there and Pobuca is one of the best, if not the best. Far better than the standard contacts app, of course. The UI is fairly straightforward even though the app itself does a lot for you. Contacts organization and the sharing of those contacts across multiple devices really stands out for me. I have over 1,200 contacts on my phone, so the Smart Search feature helps a lot, too, because I can't always remember the exact name or spelling of the name of the person I'm searching for. Toss in the biz card scanner and you've got Pobuca. Upcoming features are also apparently integration with social media accounts and the ability to send email and sms campaigns. Once those are succesfully implemented, there will be no question about which contact app I'll be using 100% of the time.
Cons
Personally, I'd like to be able to switch up the color scheme. The seafoam green is cool for the shirt I have that color in, but on my phone, I prefer darkmode colors!

Response from Pobuca
Dear Andrew. Thank you a lot for giving us your perfect rating and for recommending our app to other customers. We're very happy when our customers are happy. If you need a walkthrough to Pobuca's new features, Schedule a Demo today and our experts will contact you shortly!
Replied July 2017
CR
Company size: 51-200 employees
Industry: Information Technology and Services
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
December 2019
Why I Chose Pobuca Connect
I was looking for a address book that I could first use for myself. Once I am happy I will look at ways of introducing it across my company.
Pros
1. Independent. Not connect to any other software or the cloud. 2. Simple and quick to learn and use. 3. The Android App allows me to make calls and keep track. 4. Was able to move all my contacts in a jiffy. 5. Search is fast. 6. Mutiple device support is great.
Cons
The Windows version does not work. The Cloud based version is a bit slow.
Reasons for switching to Pobuca Connect
The support for Palm is dead.

Response from Pobuca
Hello CR, Thank you for your review! A workaround was found to run the desktop app in your computer (there were no issues for other users). Regarding the web platform's performance, please bear in mind that during maintainance hours, performance may be a bit slow. Other than that, Pobuca Connect shows results within 1-2 seconds.
Replied February 2020
markos
Company size: 201-500 employees
Industry: Food Production
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
December 2019
Pobuca - NIKAS
Pros
what I like most about the application is: ease of use and the user interface
Cons
what i like the least is that i would like to integrate with microsoft outlook

Response from Pobuca
Thank you Markos for taking some time to give us your feedback! This means a lot to us :) I would like to inform you that in Enterprise & Relationships plan you can integrate Pobuca Connect with Microsoft Outlook with Zapier, link your Microsoft account with Pobuca Connect in order to import contacts and install Outlook add-in into your account. Please, navigate to our online knowledge base and find related information and guidelines: http://help.pobu.ca/en/ Moreover, don't hesitate to contact the support team anytime you need to at support@pobuca.com.
Replied December 2019
Danny
Company size: 51-200 employees
Industry: Fine Art
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
January 2019
Pobuca is a great resource.
Pros
Pobuca is a great tool for sorting all of your business contacts. And helped me finally get rid of my old overflowing Rolodex.
Cons
It would be very useful if I could search by product that the vendors sell.

Response from Pobuca
Thank you very much for your review. We really appreciate you taking the time to share your experience of Pobuca Connect. Since we constantly work to update Pobuca Connect and add new features, we'll take your feedback into serious consideration so as to make it better and easier for you!
Replied January 2019
DIMITRIS
Company size: 501-1,000 employees
Industry: Retail
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
January 2020
Pobuca Connect pros & cons
Ease of communication is the overall after-taste!
Pros
I access easily all company's phone numbers and I am able to see role desk number and mobile
Cons
It would nice if i could copy a contact to my phone contacts or at least to have copy-paste functionality available

Response from Pobuca
Hi Dimitris! Thank you very much for your valuable feedback, we appreciate that! I just wanted to inform you that via the CardDAV protocol you can synchronize your Pobuca Connect Contacts to your mobile device. Please take a look at this article: http://help.pobu.ca/en/articles/1381620-carddav-integration If you have any further questions just send us an email at support@pobuca.com :)
Replied January 2020
Danny
Company size: 51-200 employees
Industry: Fine Art
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
October 2017
A very good tool for organizing your business contacts
It is an easy way to organize all of my business contacts
Pros
I really love that I can just search what I need instead of having to remember what each company sells. And that all of my contacts are in just one place.
Cons
This program defaults to the sellers name instead of the business which is and easy fix but would just be more convenient the other way.

Response from Pobuca
Thank you Danny for your review!! Your feedback means the world to us! We're so glad you are enjoying Pobuca.
Replied October 2017
Mohd Abdus
Company size: 1,001-5,000 employees
Industry: Government Administration
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
January 2019
Executive Engineer
Very useful
Pros
I can easily get any number of any colleagues of my organisation.
Cons
Can’t export

Response from Pobuca
Hello Mohd Abdus, thank you for taking the time to share your experience with Pobuca Connect! As regards the difficulty with the export process, I want to let you know that this functionality applies only to Pro and Enterprise plans. Have a look at this article which contains guidelines on how to export data from Pobuca Connect: http://help.pobu.ca/how-tos/export. Please do not hesitate to contact us in case you face any difficulty. Thanks again and have a great day!
Replied January 2019
Claudia
Company size: 11-50 employees
Industry: Financial Services
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
December 2019
Good product, needs some tweaking though
Overall, it has been a good experience, customer service takes some time, but is very usefull once it is available.
Pros
The fact that you can add custom fields we need at the office for filtering our database. This has been most helpful.
Cons
There is no way to erase duplicates but by going one by one, this takes a lot of time, and you have to go all the way to the top, letter A, to scroll down to where you left off... Changing the dialing way our government settled on july, was easier because I exported the whole thing to excel and that made this huge task more manageable.
Reasons for choosing Pobuca Connect
the fact that both android, ios and pc can be used, so you have access to your database wherever you are.

Response from Pobuca
Thank you Claudia for your valuable review! Keep in mind that you can tag your contacts as well and filter them ;) Regarding duplicates, I would recommend you to export the contacts you want to edit, import them back into Pobuca Connect and update existing contacts. Indeed, this is the time-saving process! Please, feel free to contact our support team anytime you need to. We are always here for you!
Replied December 2019
Bisma
Company size: 51-200 employees
Industry: Events Services
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
January 2019
Great App
It is great app and very user friendly.
Pros
Easy to use and very helpful for CRM Based Companies and for individuals as well. Quick support is a reason why i have selected this app.
Cons
1) sharing by selecting multiple vcards is not possible only we can share by exporting multiple contacts. 2) select all options is not there.

Response from Pobuca
Bisma, thank you so much for taking the time to leave this excellent review! We really appreciate you helping share the word about us! Your comments are welcome and your feedback will help us to continually improve Pobuca Connect. As regards the absence of 'select all' functionality, please keep in mind that unless you select each entity one-by-one, they are all selected automatically.
Replied January 2019
Lacie
Company size: 2-10 employees
Industry: Health, Wellness and Fitness
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
December 2019
Great option for businesses!
Pros
Once you get the hang of it, second nature to pull up the app and find who/what you need. Ability to save/store/keep track of 10k+ business contacts
Cons
Having to download an app and break the habit of going to your phone contacts

Response from Pobuca
Thank you Lacie for taking some time to write a review for Pobuca Connect. So glad you like the app :) All change is hard at first but gorgeous at the end! Do not hesitate to contact our dedicated support team to support@pobuca.com if you need any help.
Replied December 2019
Mihails
Company size: 2-10 employees
Industry: Sports
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
December 2019
Short report after using it for about 1 year
Overall - good. Good fit for purpose. Questionable fit for use (the performance, loading speed is really poor).
Pros
Simplicity and customisation of the metadata, no many unnecessary fields, structures, etc. Mobile app makes difference when you are on the field and need to get the contact of the parent of your athlete. (we use it to keep the contacts of young athletes and their parents.) Emailing to many recipients is important to approach the parents with important information.
Cons
The loading speed of the pages is awful unfortunately.... It sometimes ruins the whole experience. Have to wait for minutes to update a single contact. Missing filtering by Tags with AND condition, i.e. select only those who have both tags "2006" AND "Parent".
Reasons for choosing Pobuca Connect
Good fit for purpose.
Reasons for switching to Pobuca Connect
They have forbidden to use mailing lists. Became unusable for the purpose.

Response from Pobuca
Thank you very much Mihails for your valuable feedback. We always try to improve our product based on our customer's reviews. I am sorry you faced slow performance, I suggest you try access Pobuca Connect from another browser if this issue persists. Please, keep in mind that we always release new versions in order to deliver the best experience to our customers. Also, I am happy to inform you that we have already included the "AND" functionality for tags in our road map! Stay tuned for more upcoming features ;)
Replied December 2019
Stephanie
Company size: 2-10 employees
Industry: Banking
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
January 2019
Useful product
As I said, I am on the road visiting dealerships about three to four times a week. Being able to access the app is helpful. Not needing a paper list is a lot more practical.
Pros
It’s easy to navigate while using my iPhone when I’m out marketing.
Cons
There isn’t enough space to include a contact persons information.

Response from Pobuca
Thank you so much for taking the time to leave this great review, Stephanie! Your feedback is highly appreciated and will help us to improve Pobuca Connect!
Replied January 2019
Annaliese
Company size: 2-10 employees
Industry: Events Services
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
December 2019
Great solution for us!
Pros
This is a great way for our team to store and share contact info.
Cons
Minor complaint so far is that sometimes it doesn’t automatically syncs and you have to manually do it.

Response from Pobuca
Thank you so much Annaliese for giving us 5 stars! This encourages us to keep improving our app day by day. Do not hesitate to contact us at support@pobuca.com if anything arises :)
Replied December 2019
Megan
Company size: 2-10 employees
Industry: Staffing and Recruiting
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
December 2019
Pubuca Connect Review
Overall, we have had a very pleasant experience with Pubuca Connect.
Pros
Our team uses this to keep track of contacts in one concise place.
Cons
We would like to be able to see a contact's name in our Apple iPhone text messages. Right now, we just see their number.

Response from Pobuca
Hello Megan, thank you very much for your wonderful review! We are so happy that Pobuca Connect boost your company's productivity as this is our core scope. I would also like to inform you that you are able to see the contact's name in iOS device text messages through the CardDav integration. In order to activate this, please follow the instructions from this article: http://help.pobu.ca/en/articles/1381620-carddav-integration If you need any further help, we are always at your disposal and you can contact us at support@pobuca.com Have a great day and Happy New Year!
Replied January 2020
