All Pobuca Connect Reviews
1-25 of 87 Reviews
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Bahar
Retail, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Great way of connecting with our coworkers
Pobuca Connect is a comprehensive contact management application that helps us to collect all our business contacts inside a single address book.
CONSPobuca Connect should have more comprehensive third party integrations and needs to offer fast customer service.
Remy
Architecture & Planning, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2019
Good organization and search functions, but limited
We only use this as a directory for contacts, so we're not using it to its full capacity, and we're only paying for a lower level of functionality. From this perspective it's great to store and search our contacts' data, other than not being able to access it often and not being able to back up a hardcopy.
PROSWeb-based, ability to search all fields, grouping functionality.
CONSOften we can't login -- perhaps server issues, but it's really frustrating. The mobile app is not easy to use for some of our employees. The inability to backup a hard copy of all contacts is troublesome and for this reason we're researching switching platforms. There are other small things we've wanted to be able to do but can't, such as create a contact list using contacts with only physical addresses (no email address).
Vendor Response
Thank you very much for your review, Remy. Sorry to hear that you had difficulties in logging in. Please make sure you download the latest version of the app which includes bug fixes and improvements. As regards the difficulty in using the mobile app, please make sure you contact our support team at support@pobuca.com and we will resolve any issue free of charge as soon as possible.
Replied November 2019
Mihails
Sports, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2019
Short report after using it for about 1 year
Overall - good. Good fit for purpose. Questionable fit for use (the performance, loading speed is really poor).
PROSSimplicity and customisation of the metadata, no many unnecessary fields, structures, etc. Mobile app makes difference when you are on the field and need to get the contact of the parent of your athlete. (we use it to keep the contacts of young athletes and their parents.) Emailing to many recipients is important to approach the parents with important information.
CONSThe loading speed of the pages is awful unfortunately.... It sometimes ruins the whole experience. Have to wait for minutes to update a single contact. Missing filtering by Tags with AND condition, i.e. select only those who have both tags "2006" AND "Parent".
Reason for choosing Pobuca Connect
Good fit for purpose.
Reasons for switching to Pobuca Connect
They have forbidden to use mailing lists. Became unusable for the purpose.
Vendor Response
Thank you very much Mihails for your valuable feedback. We always try to improve our product based on our customer's reviews. I am sorry you faced slow performance, I suggest you try access Pobuca Connect from another browser if this issue persists. Please, keep in mind that we always release new versions in order to deliver the best experience to our customers. Also, I am happy to inform you that we have already included the "AND" functionality for tags in our road map! Stay tuned for more upcoming features ;)
Replied December 2019
Claudia
Financial Services, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed December 2019
Good product, needs some tweaking though
Overall, it has been a good experience, customer service takes some time, but is very usefull once it is available.
PROSThe fact that you can add custom fields we need at the office for filtering our database. This has been most helpful.
CONSThere is no way to erase duplicates but by going one by one, this takes a lot of time, and you have to go all the way to the top, letter A, to scroll down to where you left off... Changing the dialing way our government settled on july, was easier because I exported the whole thing to excel and that made this huge task more manageable.
Reason for choosing Pobuca Connect
the fact that both android, ios and pc can be used, so you have access to your database wherever you are.
Vendor Response
Thank you Claudia for your valuable review! Keep in mind that you can tag your contacts as well and filter them ;) Regarding duplicates, I would recommend you to export the contacts you want to edit, import them back into Pobuca Connect and update existing contacts. Indeed, this is the time-saving process! Please, feel free to contact our support team anytime you need to. We are always here for you!
Replied December 2019
Mohd Abdus
Government Administration, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed January 2019
Executive Engineer
Very useful
PROSI can easily get any number of any colleagues of my organisation.
CONSCan’t export
Vendor Response
Hello Mohd Abdus, thank you for taking the time to share your experience with Pobuca Connect! As regards the difficulty with the export process, I want to let you know that this functionality applies only to Pro and Enterprise plans. Have a look at this article which contains guidelines on how to export data from Pobuca Connect: http://help.pobu.ca/how-tos/export. Please do not hesitate to contact us in case you face any difficulty. Thanks again and have a great day!
Replied January 2019
Stephanie
Banking, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Useful product
As I said, I am on the road visiting dealerships about three to four times a week. Being able to access the app is helpful. Not needing a paper list is a lot more practical.
PROSIt’s easy to navigate while using my iPhone when I’m out marketing.
CONSThere isn’t enough space to include a contact persons information.
Vendor Response
Thank you so much for taking the time to leave this great review, Stephanie! Your feedback is highly appreciated and will help us to improve Pobuca Connect!
Replied January 2019
Annaliese
Events Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Great solution for us!
This is a great way for our team to store and share contact info.
CONSMinor complaint so far is that sometimes it doesn’t automatically syncs and you have to manually do it.
Vendor Response
Thank you so much Annaliese for giving us 5 stars! This encourages us to keep improving our app day by day. Do not hesitate to contact us at support@pobuca.com if anything arises :)
Replied December 2019
Megan
Staffing and Recruiting, 2-10 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2019
Pubuca Connect Review
Overall, we have had a very pleasant experience with Pubuca Connect.
PROSOur team uses this to keep track of contacts in one concise place.
CONSWe would like to be able to see a contact's name in our Apple iPhone text messages. Right now, we just see their number.
Vendor Response
Hello Megan, thank you very much for your wonderful review! We are so happy that Pobuca Connect boost your company's productivity as this is our core scope. I would also like to inform you that you are able to see the contact's name in iOS device text messages through the CardDav integration. In order to activate this, please follow the instructions from this article: http://help.pobu.ca/en/articles/1381620-carddav-integration If you need any further help, we are always at your disposal and you can contact us at support@pobuca.com Have a great day and Happy New Year!
Replied January 2020
Anonymous
51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2019
Overall a very helpful contact management system
overall is a great tool and support seems to be good for queries. i would recommend it to anyone in any organization
PROS-Easy on-boarding -tools for import from other software - app for mobile and add-in for outlook integration - short learning curve -access / rights management (who sees what)
CONS- needs better language support on data entry (other than English) - better integration with office 365 (i should be able to add a contact right away from new email - login through add-in has to much friction
Vendor Response
Thank you for your review! We'll take your suggestions into serious consideration and focus on providing the best customer experience!
Replied January 2019
Anonymous
201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed January 2019
POBUCA REVIEW
Access to all my business partners
PROSEasy to use, friendy, quite useful and helpful
CONSEvery time I use it, requires to enter credentials even though I choose to keep me signed
Vendor Response
Thank you for your review. In case you encounter any similar problems in the future, please contact us at support@pobuca.com and we will resolve any issue free of charge as soon as possible.
Replied January 2019
Bisma
Events Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2019
Great App
It is great app and very user friendly.
PROSEasy to use and very helpful for CRM Based Companies and for individuals as well. Quick support is a reason why i have selected this app.
CONS1) sharing by selecting multiple vcards is not possible only we can share by exporting multiple contacts. 2) select all options is not there.
Vendor Response
Bisma, thank you so much for taking the time to leave this excellent review! We really appreciate you helping share the word about us! Your comments are welcome and your feedback will help us to continually improve Pobuca Connect. As regards the absence of 'select all' functionality, please keep in mind that unless you select each entity one-by-one, they are all selected automatically.
Replied January 2019
Natasha
Construction, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2019
Review
Easy to use Easy to organize contacts by organization
CONSCan be a little slow at times especially when trying to scroll through contacts.
Vendor Response
Thanks a lot for your awesome review, Natasha! We're so happy that Pobuca Connect makes your life easier. We regularly polish up the application to continue improving it. Make sure you download the latest version!
Replied January 2019
Troy
Sports, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
5
Reviewed April 2019
Good for big company
If our business was bigger this seems like a great idea.
CONSWas difficult to understand and when adding contacts I ended up with multiple duplicates which made things very difficult for my partners.
Vendor Response
Thank you for your review. I would like to take the opportunity and let you know that Pobuca Connect enables you to merge multiple contacts, so that you can avoid the confusion you faced. Please find more information here: http://help.pobu.ca/how-tos/merge-contacts. Moreover, you can manage duplicates in this way: http://help.pobu.ca/how-tos/manage-duplicates-in-pobuca-connect. Last but not least, do not hesitate to contact us at support@pobuca.com, in case you need any further help.
Replied April 2019
Panagiotis
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2017
A try-it-yourself experience that should not be missed
Adaptability to personal demands, easiness and total looks. Collaboration tools included are extremely useful in everyday demanding tasks a job might include.
CONSConnectivity with open-source systems could be improved. Development Kit could also be introduced for a more personalised experience
Vendor Response
Dear Panagiotis. Thank you for taking the time to leave your feedback on Pobuca. I am very pleased to hear that your experience with our app were nice. Do checkout the new improved version of Pobuca here ( https://goo.gl/k1FyQr ) you might be interested in. Looking forward to seeing you again soon.
Replied July 2017
Danny
Fine Art, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2016
Speeds up the process
I recently started at my job as the company's purchaser and quickly switch their overflowing Rolodex to this site. It has been supremely helpful to be able to search businesses fast and quickly using the search tool thank you
PROSthe search bar is supremely helpful
CONSI really do not need the contacts section when I can search for business.
Vendor Response
We really appreciate your feedback and thank you for the comment. The recommendations you mentioned are so important to us. You can download our new version in which we have a section named "comments" for what you're using every company.
Replied May 2017
Anonymous
10,000+ employees
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2017
Great UI and overall experience is fabulous!
The User Interface is great! They also have excellent customer service. I loved the overall interface. It is also available across the devices which is great! If you are very big organisation with a lot of contacts, this would definitely help you.
Vendor Response
Thanks for your comment!
Replied February 2020
Paraskevas
Food & Beverages, 501-1,000 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2016
Very useful app. Handy and convenient.
So far we are in evaluation phase. So far many positives: Fast response, low memory usage and his platform combines easy with Android. Some minor fixes in Admin mode e.g. massively deletions and uploads needs to be added.
PROSFast response. Easy use.
CONSIn admin console (web interface) no user deletion or massively upload.
Vendor Response
Thank you so much for your feedback! We are so excited that you find Pobuca useful for your company. Considering your comments on the cons section: you can revoke access to any simple user you choose and you can massively upload just by inviting your coworkers to join the common contact lists (go to invite tab on the menu)! If you have any questions, we will be more than happy to help you!
Replied December 2016
Peter
Accounting, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed January 2019
Pobuca
easy to use, and functional Org, contact structure is good
CONSApp seems better than desktop software. It can not prevent employee from using Apps.
Vendor Response
Thank you for your positive review, Peter! We're glad to hear that!
Replied January 2019
Ruben
Arts and Crafts, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY