Pulse

RATING:

4.9

Overview

About Pulse

Pulse is an intuitive, mobile-responsive CRM platform that enables businesses and franchises to capture leads, create messaging and email marketing campaigns, automate administrative and operational tasks and keep track of contacts and interactions using Pulse's simplistic but robust features. Accessible on any mobile device, users can manage all client/lead accounts, marketing tasks, or even quotes and invoices from anywhere. With Pulse, users can create text message or email nurture campaigns using pre-built email or SMS templates. Emails can be further customized using the drag-and-drop features of a built-in email builder. All client emails and texts are completely synced within the system, providing an inbox where all client/lead communications can be managed...

Pulse Pricing

Pulse Technology starts at $49 per month, $15 per month/additional user.

Starting price:

$49.00 per month

Free trial:

Available

Free version:

Not Available

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Pulse Reviews

Overall Rating

4.9

Ratings Breakdown

(7)

(1)

(0)

Secondary Ratings

Ease-of-use

4.5

Customer Support

Value for money

Functionality

Most Helpful Reviews for Pulse

1 - 8 of 8 Reviews

Write a Review

Christine

Verified reviewer

Legal Services, 11-50 employees

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

FUNCTIONALITY

Reviewed December 2021

Great Software

Overall I loved Pulse. Some of the other employees found it too complicated and liked other programs better.

PROS

Our office tried out Pulse mainly for reminders and task management and it worked very well.

CONS

I think had we used it longer we would have really liked it. However, the company decided on a different product.

Ken

Financial Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed November 2020

So much functionality with only one tool!

Highly recommend! You can likely eliminate one or more other products you are using to save even more money, let alone the huge efficiency gains.

PROS

What I like best about Pulse is that you have 3 (at least) separate automation systems all on one platform and, of course, that means they all talk to each other seamlessly without the need for human interaction.

CONS

Honestly, the only thing I can think of is to continue expanding the interfaces and functionality. It is already amazing but, being greedy, we want more. :)

Vendor Response

Ken, thanks for your feedback! We truly value having you as a Pulse Technology customer!

Replied December 2020

Courtney

Restaurants, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

FUNCTIONALITY

Reviewed July 2021

Awesome mobile

Pulse allows easy access to see labor percentages and live sales. Love it and would recommend to all.

PROS

I love the mobile app. I use it daily to look up statistics to fill out daily reports at job. Also, you can see what employees are clocked in/out which is useful.

CONS

The ios app differs slightly from the android app. I wish they were both exactly the same for consistency between management.

Mark

Management Consulting, 2-10 employees

Used daily for less than 6 months

Review Source

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed January 2024

Pulse CRM Review

Customer support was exceptional but somewhat complex to use. Lots of help tools

PROS

Customer support was very responsive and great help[

CONS

Somewhat complex to use. Suggest moving to drag and drop for sequnecing

Jim

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed December 2020

Both Simple and Expansive

The client service is exceptional, the way under promised and over delivered. :))

PROS

We were able to eliminate 3 other tools to have all in one place. Very customizable, allowing to automate many steps and eliminate unnecessary clicks

CONS

It is a little more robust than we were using, and will take a little time to get full use of this powerhouse program.

Reason for choosing Pulse

Amazing client service combined with additional automation.

Reasons for switching to Pulse

Integration and wanted all in one with scaling opportunity.

Vendor Response

Jim, thanks for your feedback! We truly value having you and your company as a Pulse Technology customer!

Replied December 2020

Robert

Construction, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed May 2022

Fast and overall easy

Pulse is a great resource overall and I'm very happy with it!

PROS

Great way to see both live and past data

CONS

Everything there's an update I have minor issues until the bugs are worked out

Jeremy

Marketing and Advertising, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed October 2021

Great CRM

Fantastic. Their funnel automation is so easy to manager.

PROS

Their hands approach to client service. Their funnel system is so easy to use.

CONS

Everything is great. I can not think of one bad thing to say.

Zachary

Verified reviewer

Retail, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

FUNCTIONALITY

Reviewed June 2021

Pulse is pretty good

PROS

Usually easy to connect to and keeps connection secure.

CONS

Do have problems now and then connecting, but nothing too bad.

8 Reviews