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Ratings & Reviews

Overall Rating

4.73 / 5 (186)

4.39 / 5 (455)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

February 21, 2020

February 26, 2020

Pros/Cons

  • Pros

  • This is a very well organized software. It's incredibly easy to navigate through, and the results are visually appealing.

  • Intuitive. Constantly improving. Reliable. Enormous library of help articles. Instant help available if I have a nuanced situation. Couldn't be happier!

  • Cons

  • As with any SaaS solution, there were a few periods of intermittent performance. This was, however, immediately recognized and remedied by their top-notch support team.

  • When it comes to customizing the aesthetics of a survey, it is a little bit cumbersome. The UI as it relates to customization, could use some moderate tweaking.

  • Pros

  • Very powerful tool, and very robust program. The amount of detail it can track is amazing! Quick to access the info that you want.

  • Great reporting functionality and lots of features to use.

  • Cons

  • The only con is that it takes time to set-up correctly but will allow you to scale and grow.

  • In some places I found it difficult to understand and understand the software on my own, but I was helped by numerous tutorials from the Internet and customer support.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

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Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots