# Questback vs Retently - 2026 Comparison - Software Advice

> Questback vs Retently - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/crm/questback-profile/vs/retently

---

[Home](https://www.softwareadvice.com/)

/

[NPS Software](https://www.softwareadvice.com/customer-experience/nps-comparison/)

/

Questback vs Retently

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Updated June 9, 2026

# Questback vs. Retently: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Updated June 9, 2026

# Questback vs. Retently: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

+

Add product

[](https://www.softwareadvice.com/crm/questback-profile/)

[Questback](https://www.softwareadvice.com/crm/questback-profile/)

4.7

[(54)](https://www.softwareadvice.com/crm/questback-profile/reviews/)

Starting Price

€2500.00per year

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses Questback

Based on 54 reviews

-   Top use case: Survey (70%)

93% of users recommend this product

[](https://www.softwareadvice.com/customer-experience/retently-profile/)

[Retently](https://www.softwareadvice.com/customer-experience/retently-profile/)

4.9

[(30)](https://www.softwareadvice.com/customer-experience/retently-profile/reviews/)

Starting Price

$50.00per month

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses Retently

Based on 30 reviews

-   Top use cases: NPS (13%), Customer Experience (7%) and Customer Satisfaction (7%)

96% of users recommend this product

[](https://www.softwareadvice.com/crm/questback-profile/)

Questback

4.7

[(54)](https://www.softwareadvice.com/crm/questback-profile/reviews/)

[](https://www.softwareadvice.com/customer-experience/retently-profile/)

Retently

4.9

[(30)](https://www.softwareadvice.com/customer-experience/retently-profile/reviews/)

+

Add product

Add product

## User satisfaction

* * *

4.7

Based on 54 reviews

Ease of use

4.4

Value for money

4.5

Customer support

4.7

Functionality

4.6

4.9

Based on 30 reviews

Ease of use

4.8

Value for money

4.7

Customer support

4.8

Functionality

4.7

## User interface

* * *

## Key features

Features selected based on 84 reviews from NPS

* * *

Customizable Fields

4.4

Customizable Templates

4.3

Data Visualization

5.0

Engagement Tracking

4.5

Customizable Fields

N/A

Customizable Templates

N/A

Data Visualization

N/A

Engagement Tracking

N/A

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

KommoNot enough reviews

](https://www.softwareadvice.com/crm/amocrm-profile/)[

AsanaNot enough reviews

](https://www.softwareadvice.com/project-management/asana-profile/)[

Autotask PSANot enough reviews

](https://www.softwareadvice.com/it-management/autotask-psa-profile/)

## Reviews

* * *

MS

Mikaela S.Chapter Management Lead and Product OwnerInformation Technology and Services, 51-200 employees

"There are endless possibilities to use ready-made questions such as NPS, eNPS, etc., but also to create your own questions."

Feb 27, 2024

JB

Jimmy B.Associate Postgrad DeanEducation Management, 5001-10000 employees

"Designing specific reports can be a little tricky, particularly in the post GDPR world where survey data must be withheld if consent is not obtained for sharing!"

Jul 3, 2023

N/A

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[UmfrageOnline vs Questback](https://www.softwareadvice.com/compare/374705-questback/vs/449992-Enquetes-Maken/)[Google Forms vs Questback](https://www.softwareadvice.com/forms-automation/google-forms-profile/vs/questback/)[Survicate vs Retently](https://www.softwareadvice.com/compare/31821-Survicate/vs/239128-retently/)[SurveyMonkey vs Retently](https://www.softwareadvice.com/customer-experience/retently-profile/vs/surveymonkey/)