---
title: "Quickbase Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Quickbase. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Quickbase is a good fit for you!"
source_url: "https://www.softwareadvice.com/crm/quick-base-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Quickbase Reviews

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# Quickbase User Reviews

## Reviews summary

- Overall rating: 4.4/5
- Total reviews: 333

### Secondary ratings

- Ease of use: 4.1/5
- Customer support: 4.3/5
- Value for money: 4.1/5
- Functionality: 4.3/5

### Rating distribution

- 5 stars: 194 reviews (58%)
- 4 stars: 109 reviews (33%)
- 3 stars: 23 reviews (7%)
- 2 stars: 3 reviews (1%)
- 1 star: 4 reviews (1%)

### Most mentioned pros

- Use of the software in our organisation enables us to seamlessly collaborate on various projects and schedule various critical tasks.
- I use Quickbase at work for information and marketing, appreciating its centralized access to all my sources and tools, which facilitates in-depth information and collaboration.
- The concept is incredibly flexible; from simple keyword collectiond to complex team projects, the tool can be adopted to best suit the needs.

### Most mentioned cons

- The thing that we least like about Quickbase would be how confusing the third-party tools is and how that works and there are some functions that we do not use.
- Having to click between so many screens is a design error of our own making and undoing many of the changes and "upgrades" done internally has been problematic.
- UI feels dated sometimes, and complex reports can be tricky.

## Quickbase customer reviews

Showing reviews 1-25 of 333 (page 1).

### SO easy to build your ERP

- Overall rating: 5/5
- Reviewer: Michael D.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall very good experience. I would recommend using them and would be an advocate for their product

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

So easy to use and build an ERP if you just have the vision in your mind. No coding needed and with the new AI tools, you can build it as long as you can explain what you want

#### Cons

Sales can be a little pushy. Sometimes they can try and push new products a little too hard which can cause internal issues

#### Reasons for switching to Quickbase

Access requires knowledge of it's language that I could not understand

---

### Very Strong and flexible database that allows easy coordination and flexibility

- Overall rating: 5/5
- Reviewer: Hector A.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2026
- Review source details: This review was submitted organically. No incentive was offered

My overall experience is highly positive. It is an incredibly powerful platform for maintaining comprehensive task management and automating database workflows for heavy civil engineering. Despite a few complex setup requirements, its overall ease of use for tracking data, configuring tables, and overseeing construction operations significantly enhances our team's efficiency.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Quickbase excels in task management for commercial civil engineering projects. Its intuitive design provides great ease of use when setting up connected tables to track daily records and field tasks. I highly value the ability to quickly filter complex data sets and manage automated pipelines, which perfectly streamlines our operational tracking across various excavation sites.

#### Cons

While the platform generally offers excellent ease of use, some advanced configurations present a steeper learning curve. Specifically, automating local server file path links within the application pipelines can be complicated to set up initially. Additionally, executing complex multi-record searches to support our specific task management workflows sometimes requires extra troubleshooting to fully optimize.

#### Reasons for choosing Quickbase

More user friendly and allowed changes more easily.

#### Reasons for switching to Quickbase

Was not dynamic enough for our needs and data amount.

---

### A Lot of Functionality and Options when Building on top of QB

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Has truly been excellent the majority of the time. Minor hiccups, like anything, along the way, but now we have a good plethora of applications and functionalities spread across a growing company and QB has adapted well and increased their response time with any issues identified. It has been a while since any sort of major incident has come up.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The flexibility, ability to query reports on demand, employee tracking, internal applications that are able to be built off QB, along with many other internal applications. Able to easily code alerting to employees based on alerts, allow them to manage assignments and tasks, keep track of their projects and schedule, and ultimately save our company money.

#### Cons

Reliability on services is sometimes difficult. If something breaks, you will need to understand what is broken and alert Quickbase. There is only so much you can troubleshoot before waiting on QB.

---

### The Power of Quickbase and it's Flexibility

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Construction
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My overall experience has been great. There are very few days that I don't use Quickbase and find new functions and abilities it has for me to share data with others in the form that I need. They have also implemented AI which is a great help.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Quickbase allows great flexibility it can be as simple or complex as I need it. Their customer service is very good and there are also many online sources to help you develop the database you are needing.

#### Cons

There is a learning curve in Quickbase that may take some time or training to fine tune your data. Searching the internet will allow you to find many free and pay sites to help you train yourself to use as you need.

#### Reasons for choosing Quickbase

Viewpoint is too complex for most employees and not flexible enough.

#### Reasons for switching to Quickbase

I needed a more advanced flexible system to collaborate together with employees.

---

### Quickbase working quickly!

- Overall rating: 5/5
- Reviewer: Mai M.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, it has been a truly seamless onboarding experience and we are immediately pleased with this platform choice for our team!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love that we can create customized applications for more intricate and complex programs. The automated tools allow us to remain super productive while reducing errors and redundancies.

#### Cons

No cons! It has integrated seamlessly with our other programs so that has proven to be a tremendous asset.

---

### My 3 years of experience with Quickbase software.

- Overall rating: 4/5
- Reviewer: Clement M.
- Verified reviewer: Yes
- Industry: Media Production
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

Since introduction of Quickbase in our organisation we have active so much from workflow management, real-time task management and business processes management.The product is affordable and flexible to meet various needs of different sizes if organisations.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Quickbase is very effective in tasks tracking and planning. It has a user-friendly design and reliable customer support services. Use of the software in our organisation enables us to seamlessly collaborate on various projects and schedule various critical tasks. The software is fully customizable and allows third party integrations and proper workflow configuration.

#### Cons

The software has the intended purpose. We have not had serious issues with its deployment and implementation.

---

### Intuitive, clear, cross-team coordination of tasks.

- Overall rating: 5/5
- Reviewer: Jennifer H.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 501-1000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

With Quickbase, I not only organize projects efficiently and keep track of tasks, but also manage my entire daily routine. I can document all progress directly, thus maintaining a long-term overview.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

The catch-up feature is amazing for knowing what the team is working on. The concept is incredibly flexible; from simple keyword collectiond to complex team projects, the tool can be adopted to best suit the needs. The apps provides excellent access from all devices.

#### Cons

The tool works perfectly for me and I'm completely satisfied with it. Therefore, I unfortunately can enter anything here.

---

### better than a OSFA option e.g. Salesforce for CRM!

- Overall rating: 4/5
- Reviewer: Nicholas B.
- Verified reviewer: Yes
- Industry: Insurance
- Company size: 10000+ employees
- Product usage: Used monthly for less than 2 years
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 3/5

#### Pros

High Customizability & Flexibility: Users can tailor CRM applications to match their exact business processes rather than forcing their workflows into a rigid, pre-built system.Centralized Data: It effectively replaces fragmented spreadsheets and disparate tools, allowing for centralized tracking of contacts, leads, and sales activities.No-Code App Builder: Users with little to no coding experience can build and update applications quickly using drag-and-drop tools.

#### Cons

Steep Learning Curve: Despite being "no-code," learning how to structure database relationships, create complex formulas, and design efficient forms can be challenging.High Cost: Quickbase can be expensive, particularly for smaller organizations or when per-user seat licenses increase, with some users reporting significant price jumps upon renewal.Cluttered UI and User Experience: Some users find the interface unintuitive, and recent UI updates have been criticized for making navigation more complex, especially for non-technical users.

---

### Solid App, But Needs Better Interface

- Overall rating: 4/5
- Reviewer: Logan C.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: January 2026
- Review source details: This review was submitted organically. No incentive was offered

I use Quickbase at work for information and marketing, appreciating its centralized access to all my sources and tools, which facilitates in-depth information and collaboration. However, I find its interface a bit cluttered, suggesting the use of centralized planning tools to improve usability. I integrate QuickBase with Microsoft 365 and found the initial setup satisfactory, rating it 4 out of 5 stars for recommendation.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

I like QuickBase because it has all of my sources and tools in one spot. I also find the in-depth information and collaboration with other colleagues particularly useful.

#### Cons

I think QuickBase is a little cluttered. One way to solve this may be using centralized planning tools could work.

---

### not to bad overall

- Overall rating: 4/5
- Reviewer: MELISSA K.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used monthly for less than 12 months
- Reviewed: July 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

IT DOES TAKE TIME TO GET USE TO AND OVERALL OTHER THEN THE PRICE I THINK IT IS GREAT TO WORK WITH AND WOULD RECOMEND IT

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I LIKE THAT IT TRACKS PROJRCTS AND MANAGE INVONTORY. I LIKE HOW EASY TO CENTRALIZE DATA AND STREAMLINE COMMUNICATIONS ACROSS DIFFRENT PLATFORMS

#### Cons

IN THE BEGINNING IT WAS HARD TO GET USE.THE LICENSING COST CAN ADD UP AND BECOME COSTLY.CALLING CUSTOMER SERVICE IS SOMETIMES BE FRUSTRTING AT TIMES

---

### Hassle-free project management

- Overall rating: 5/5
- Reviewer: Garofi E.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: January 2025
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

Quickbase is one of the most practical project management platform in the market with its user friendly features.

#### Cons

Quickbase is practical in all aspects however can offer a better infrastructure for multiple project management.

#### Reasons for switching to Quickbase

Quickbase has a much more better infrastructure for single project management.

---

### Quickbase: A Comprehensive Database Solution

- Overall rating: 5/5
- Reviewer: Farzam T.
- Verified reviewer: Yes
- Industry: Internet
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: January 2023
- Review source details: This review was submitted organically. No incentive was offered

Overall, we have had a great experience with Quickbase. It has allowed us to manage our data in a way that has been incredibly convenient and efficient. The user interface is intuitive, and the customization options are vast, allowing us to tailor the solution to our specific needs.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Quickbase is an incredibly versatile and robust database solution. It has allowed us to manage our data with ease and efficiency. The user interface is intuitive and user-friendly, making it easy for us to quickly locate and organize our data. Additionally, the customization options are vast, allowing us to tailor the solution to our specific needs.

#### Cons

One of the drawbacks to Quickbase is the cost. While it is a comprehensive solution, it can be expensive for some businesses. Additionally, the app development process can be a bit cumbersome and time-consuming.

#### Reasons for switching to Quickbase

Quickbase stands out from its alternatives due to its robustness and versatility. It offers a wide range of customization options and has an intuitive user interface. Additionally, the app development process is relatively straightforward, allowing businesses to quickly and easily develop databases that suit their specific needs.

---

### Expense Grows Exponentially

- Overall rating: 4/5
- Reviewer: Matthew S.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: March 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Pretty great. Our technicians are not super high speed or computer savvy so the ability for us to do most of the work on the back end really helps.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Real-time tracking of assets including condition and location. Very helpful to be able to verify with contractors.

#### Cons

Pretty spendy. The price is dictated by user so while it was cheap when we were really small as we grew it became a burden.

---

### Satisfactory

- Overall rating: 4/5
- Reviewer: Brazola M.
- Verified reviewer: Yes
- Industry: Human Resources
- Company size: 11-50 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: January 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I like the rapid development and deployment of custom solutions when using Quickbase. I like how teams can work together in one place. I also like that they give you a free 30 day trial.

#### Cons

Cons for Quickbase would be the high cost for advanced features or the number of users. It can also be complexed making it a bit confusing.

---

### Flexible, powerful and can be worth the spend.

- Overall rating: 4/5
- Reviewer: Juliana S.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 11-50 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: March 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It's been great for client management so far. I didn't do the initial set up of this application, but I think it was a great choice for our collaborative, currently.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

It's highly customizable (without involving a lot of heavy coding), and the scalability is pretty impressive from what I can see.

#### Cons

Despite being low-code, it can be complex for users with no prior experience with database management systems. It took a little poking around to truly get a feel for its use.

---

### Houses many important products in one

- Overall rating: 4/5
- Reviewer: Kathy T.
- Verified reviewer: Yes
- Industry: Veterinary
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2024
- Review source details: This review was submitted organically. No incentive was offered

Used daily and monthly for inventory, budgeting, staff scheduling and forecasting

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Houses many programs I use daily. Staff scheduling and monthly budgeting, inventory management, price increases and shopping, etc.

#### Cons

Have yet to find an issue, functions well for what it is

---

### Quickbase apps are best when envisioned and built by the Business Users

- Overall rating: 5/5
- Reviewer: Josh S.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2023
- Review source details: This review was submitted organically. No incentive was offered

Education of internal Quickbase builders is key to bringing together the above ideas. Business professionals at your company can learn about and capitalize on Quickbase's foundational building blocks with the help of a teacher. Say your company needs a particular app ASAP, and you don't want to go through the traditional iterative cycles with IT professionals to build it. Rather you prever to ask a Quickbase teacher to help YOU do the work. You can learn the basic Quickbase underpinnings as much as you feel comfortable with. When you get to parts that you don't know how to build, just ask for more knowledge, and you will be surprised how fast you can absorb the wizardry of Quickbase. Obviously there are some parts of complex apps that might benefit from building by fully vested Quickbase consultants. However, just by knowing the basics of how Quickbase works, you will be interfacing with those consultants much more efficiently and rewardingly.From my IT / Quickbase teacher perspective, the most powerful part of Quickbase is teaching Quickbase builders on the inside of companies. I help them to build their dreams. Dreams that only they can envision, as they are the most experienced with the business details. Many of my successful Quickbase consulting engagements have lasted five to ten years in length, and started with a client who wanted to learn. It is better for everyone involved. Your end-users will enjoy the interfaces better as well.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I have worked with databases for thirty years, but Quickbase stands apart from all other platforms I've used. Because Quickbase is low-code, non-IT professionals can master it. In my previous platforms, IT professionals (me) were required to do most if-not-all implementation and configuration. However with Quickbase, a company's Office Administrator, Quality Controller, Production Lead, Project Manager, Event Planner, etc can be the core builder of apps. After all those people know way more of the day-to-day operations of the slice of the business. We IT professionals spend our time learning and working on databases, but Quickbase is so accessible by non-IT folks that their hands-on building can greatly enhance the end result of all data app builds. If your company makes high-end medical equipment, then would you rather have the Head of Quality Controller be the lead architect and builder of your QC apps, or an IT professional who has zero experience controlling your product quality. Would you prefer to meet your Quality Controller at the water-cooler to discuss new specs in a few spoken words, or to relaying your thoughts through that person via Powerpoint specs to the IT team? It is a blessing to have people who drive the company also drive the vision and outcome of Quickbase apps.

#### Cons

The thing that scares people about Quickbase is that it is so unlimited in what it can do. Users can build process flow, CRM, inventory management, personnel onboarding, and construction project documentation apps; the possibilities are endless. That can be a bit scary for a prospective new user who only wants one thing, and they want it now. They might not have the patience for a platform that can be everything to everyone in their company. And yet, adaptability is what makes Quickbase so great. Users can knit together widely disparate parts of their company on the single Quickbase platform, with world-class ease of use.

---

### Title your review

- Overall rating: 5/5
- Reviewer: Eric S.
- Verified reviewer: Yes
- Industry: Logistics and Supply Chain
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: July 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Quickbase can be frustrating at times, but it has allowed us to do in a matter of a year or so what would have otherwise taken us close to a decade with skilled programmers building from scratch.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

Quickbase is very easy to use, and production is fast. It supports a wide range of features and integrations which make managing and responding to your data very easy. The support and development teams are fantastic, and Quickbase is constantly rolling out new features to improve their platform.

#### Cons

Since Quickbase is a low-code platform, developers are only allowed to do what Quickbase supports without resorting to code. Don't misunderstand, there is a lot you can do with Quickbase natively, but if you want to add a feature that doesn't have native support, then you may find yourself building very complex data structures, or simply resorting to programming to get things done. The UI looks like it fell out of the 90s, but I understand that several recent updates and several planned updates are changing this in good ways.

#### Reasons for choosing Quickbase

The big deciding factors were Quickbase's availability in China, as well as the Grid Edit feature, which allows tables to be edited similarly to Excel Spreadsheets.

---

### Quickbase for Manager Review

- Overall rating: 5/5
- Reviewer: Marlon A.
- Verified reviewer: Yes
- Industry: Outsourcing/ Offshoring
- Company size: 10000+ employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2022
- Review source details: This review was submitted organically. No incentive was offered

It will integrate to salesforce and it is very great product to use for daily task as a sales manager.We have guides to follow and scale to rate and quickbase really help us see and determine the standing or status of every agent. I love it.It can integrate with other tools such as excel, salesforce and others that help with making work super easy for us managers.It also help business track commission and compensation of agents since we are at sales. This is really helpful. Thank you Quickbase

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It is easy to complete and do my task, it has organize tabs and columns for me to use for my coaching logs and performance standing of my agents on a daily basis.I can access and control quickbase as ease and can also provide designated permission to people who can access certain tabs or tasks. It is well designed.

#### Cons

I didn't see any least in quickbase, as manager this is the product that we need in our program and it helps me a lot.

---

### Quickbase has a lot of potential and power, but is possibly a steep investment

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Product usage: Used daily for more than 2 years
- Reviewed: July 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It allowed us to replace an old program that was obsolete and no longer supported by the original software developer, and streamline our company's data/workflow needs. However, we have to put up with system quirks we can't afford to fix.

#### Ratings breakdown

- Ease of use: 3/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

Quickbase has some flexibility, it can hold a good amount of data, you can set user controls for different users, and it can be customized to fit your company's needs. You can build apps from scratch or find apps others have developed and incorporate them into your system. You can do custom reports for your company reports or data collection, and save these reports in a spreadsheet format. You can filter your reports as well. It's based on laymen's programming language. They have pretty good customer service.

#### Cons

Quickbase is expensive, especially the more users you have. Some features require paying a higher price each month. Quickbase's biggest downfall is if you have the app(s) customized to do something in your organization, i.e. barcode scanning or advanced reservation capabilities, then that section of the app will have advanced programming language that you might not be able to edit. Our company doesn't have app programmers, so since our app was customized, to make significant changes we'd need to shell out big bucks to one of their third-party developers, or we'd need to have a staffer who could make changes. However, different companies have different workflows, so there have been instances where even Quickbase customer support couldn't make a change to what the third-party developer created, so your own company's programmer might even be at a loss. This was very frustrating for our company since we were led to believe we'd invest more money upfront and then just pay to maintain the software and have the support we needed so the app would grow with our company, not end up costing more if we needed changes. If you're a big corporation with lots of money, this is probably the way to go, but if you're a small company you might want to think carefully before investing in Quickbase for anything requiring customization.

---

### Quickbase transformed our business

- Overall rating: 5/5
- Reviewer: Brad E.
- Verified reviewer: Yes
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: January 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My company is an energy efficiency contracting business with 20+ employees and $2.5M in annual revenue across residential and commercial business lines. Before we used Quickbase, we had used a combination of other software, and a proprietary software we built to manage our operations. Where these software fell short, Quickbase far exceeded. Simply put the ability create, extend, and change our application to meet our specific needs in a constantly changing environment is powerful. Our application has become our CRM, Project Management, and Operational tracking ad reporting software all built into one with a lot of automation and integration to boot!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Developing on Quickbase is incredibly easy. Most business operators with basic business software instincts can start building in Quickbase immediately, or they can choose an application on their exchange to start off with. Beyond the basics, where Quickbase really shines is how robust of a platform it is with incredible functionality including beautiful reporting, dynamic filtering, formula fields and form logic, integration ability, and more. There's always a new trick you can learn in Quickbase. In terms of usability, that's really all in the app your choose to use or build. It can be really clunky or sleek. All depends on your ability to build a usable app. The design of the interface is basic, but they're in the process of rolling out a new UI called Mercury that looks great.

#### Cons

Quickbase does not provide a ton of customer support. They rely on an incredible community of users and developers as well as approved Quickbase Solutions Providers (QSPs) that customers can contract with for help with building their applications. But if you're looking to go at it on your own, you will have to dig if you need help with something. As savvy of as Quickbase user I am, it took me three years before I even learned that I had an account manager at Quickbase.

---

### Highly Recommend for Unique Business Operations

- Overall rating: 5/5
- Reviewer: Marissa T.
- Verified reviewer: Yes
- Industry: Utilities
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Overall, we've been able to easily translate our spreadsheet and paper/pencil systems over to Quickbase. This has helped revolutionize our processes and save time for each department. We've also been able to quickly develop apps when COVID necessitated remote work.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The key feature of this product for us has been the ability to develop a customer-facing portal and internal platform for operations all within house. We have worked with other software companies previously to develop something along these lines, but it never worked out as we run a unique business model that is hard to explain to an outsider. The ability to use our own knowledge of the business to develop something internally has been a game changer for practicality and reducing expenses - software development is expensive!

#### Cons

Some items that could be better include ability to identify duplicates, ability to easily select an item in grid edit beyond 1000 records (we have clients with many many many locations), ability to rely on the user groups and have confidence that these users will have all apps added to their 'My Apps' page.

#### Reasons for switching to Quickbase

Cost to develop a personal platform was extremely expensive; software developers had a hard time understanding our business model and what our specific needs are.

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### Quickbase Review

- Overall rating: 4/5
- Reviewer: Michelle D.
- Verified reviewer: Yes
- Industry: Telecommunications
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2023
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

Quickbase allows developers to customize the apps, forms, tables, and fields to best fit our application. It allows us to use coding to achieve some cool code pages and buttons within our apps. In addition, Quickbase continues to make improvements to the ease of use both within the apps and the Pipelines. Adding drag and drop features allows us to make changes quicker than we did before when we had to remove and re add.

#### Cons

Additional Pipeline tags would be a nice feature to have. Right now we are limited on the number of tags we can have for our Pipelines. Additionally, it is difficult to remove old tags as you have to go through each individual Pipeline and remove the tag. This is especially difficult for companies with hundreds of Pipelines such as ourselves. Additionally, we would like to see some of our support cases gain more traction. There have been numerous times where we submit an issue and the ticket either gets ghosted after the first communication, or the ticket just gets closed with no explanation. Currently there is an issue where our users can see the fields under a tab that is "hidden".Finally, it would be beneficial to be able to see more helpful details in the field usage page, especially with Pipelines. It tells you if it is used in one but there is no easy way to find that Pipeline from the information given.

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### Powerhouse for business operation

- Overall rating: 4/5
- Reviewer: Attila C.
- Verified reviewer: Yes
- Industry: Chemicals
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2023
- Review source details: This review was submitted organically. No incentive was offered

The system is very easy to use. It has a modern layout which is pleasant to work with. The main advantages of this system that authorized personel can shape the software to our needs with ease. The software is fast to work with. There are countless way to use it.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Integration of new features is very quick ans easy for our IT personel.

#### Cons

We do not have problems with Quickbase as we can solve any problems that may occur.

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### Quickbase Review

- Overall rating: 4/5
- Reviewer: Ahuva B.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2023
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

I most appreciate the ease of deployment, as it's gratifying to see the immediate results of changes made to the app. I also find the option to integrate custom code to be very useful. For simpler apps, it's convenient to utilize the native low-code system, but if I need to provide more customized solutions, I can easily implement my own code and integrate it with my Quickbase app.

#### Cons

When data sets grow to a certain point, there is a noticable slowdown, and features like formula queries no longer work reliably. I also find that new features are often released with unresolved bugs and issues.

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Quickbase Reviews, Pros and Cons - 2026 Software Advice