Quickbase vs Smartsheet
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.1 / 5
4.3 / 5
Value for Money
4.1 / 5
4.4 / 5
Customer Support
4.3 / 5
4.3 / 5
Functionality
4.3 / 5
4.3 / 5
Last Review Written
September 30, 2024
September 30, 2024
Pros/Cons
Pros
- The ability to generate reports with or without SQL is a great advantage filtering is very responsive and in all very intuitive with data.
- Great customer support - I always get an almost immediate response, with great follow-through. Reliability - all things considered, it is down very seldom.
- The greatest benefit we see with QuickBase is the ability to respond quickly to our business needs. The product is flexible and easy to change.
Cons
- Conversion and data migration took a while, not because of QuickBase but because of how horridly "dirty" the data were on the sales management side.
- If a server goes down, all work has to stop. The same thing stops if it's overloaded.
- It takes a lot of clicks to get somewhere. A minor issue really, but I find it irritating to have to 10 things to get what I want because the search function isn't particularly sensitive.
Pros
- It supports various project management methods, integrates seamlessly with popular tools, and offers impressive automation features that I had never seen before. I find it an excellent software.
- We are able to increase our work agility during our software implementation projects while using this excellent software. Great integrations with other systems.
- With Smartsheet, we are able to automate our projects effectively. I am impressed by the reliability of Smartsheet.
Cons
- The issue is not the software but the person setting it up. It is frustrating to contribute to the poorly designed Smartsheet because of the lead's limited knowledge.
- Someone it is hard to give access to others - but that is user error on our end with the credentials.
- There is a lot to Smarsheets which can be intimidating to new users, and it's not the easiest to pick up with so many options for customization.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
5 Recommendations
21 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
