--- title: "QuickMail Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of QuickMail. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if QuickMail is a good fit for you!" source_url: "https://www.softwareadvice.com/crm/quickmail-io-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Email Marketing Software](https://www.softwareadvice.com/email-marketing/) / [QuickMail](https://www.softwareadvice.com/crm/quickmail-io-profile/) / QuickMail Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/crm/quickmail-io-profile/) Reviews # QuickMail User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 26 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.8/5 - Value for money: 4.6/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 21 reviews (81%) - 4 stars: 4 reviews (15%) - 3 stars: 0 reviews (0%) - 2 stars: 1 reviews (4%) - 1 star: 0 reviews (0%) ### Most mentioned cons - I think these guys have invested in deliverability, which is great, but the UI design is weaker than other tools and the support isn't good enough to make up for it. ## QuickMail customer reviews Showing reviews 1-25 of 26 (page 1). ### I'd give 10 STARS if possible! - Overall rating: 5/5 - Reviewer: Greg V. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered I have multiple cold outreach programs going on at any given time. I love how I can set workflows to rank the results and optimize the time that I take following up in a more efficient method. I can call a more qualified list instead of "dialing for dollars" cold calling. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's difficult to decide what I like most about this software. The functionality is amazing yet I have never encountered a support team like this one! #### Cons Some of the functionality took me a while to get used to, but it was a short learning curve thanks to the amazing support team. #### Reasons for choosing QuickMail I was impressed by the functionality of Quickmail compared to the others. #### Reasons for switching to QuickMail Quickmail was recommended by a trusted colleague. #### Vendor response Hi Greg, Wow thanks for your awesome review! I'm so thrilled to hear that you're finding QuickMail useful for your sales outreach campaigns, and that you even have multiple campaigns running at a time. The rest of the team also saw your review and was happy to hear that you had a great experience with support. We're all thankful and glad that you're seeing success. :-) Replied July 2019 --- ### Great product- wildly impressive support - Overall rating: 5/5 - Reviewer: Hans S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered Very satisfied with the product. Their 'kick ass support' team responds within minutes of my reachout which is really impressive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Product allows me to communicate with my client base in bulk, but still coming right from my email addres. A lot higher open rates/conversions because of this. #### Cons Site brands itself for cold reachouts. I think they have more to offer! I use it for communication with my client base! #### Reasons for choosing QuickMail Because quickmail sends email right from your inbox. Fundamentally different than mailchimp/constant contact. #### Vendor response Thanks so much for the awesome review, Hans! Totally humbled by your kind words. :-) Replied July 2019 --- ### Switched for deliverability, but UI and support are rough - Overall rating: 2/5 - Reviewer: Kate H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered I think these guys have invested in deliverability, which is great, but the UI design is weaker than other tools and the support isn't good enough to make up for it. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Strong deliverability - I was seeing low deliverability on Apollo so tested Quickmail and it was better #### Cons UI is unintuitive - e.g. you can't just add prospects to a campaign, you have to add them to a bucket, and then add a schedule to move them from the bucket to the campaign on that schedule Glitchy - twice last week this scheduled bucket-to-campaign process failed. I checked wiht support and they confirmed not a user issue. There is no real-time support during US business hours #### Reasons for switching to QuickMail I switched for deliverability but I might switch back. --- ### The Best Cold Emailing Solution - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Translation and Localization - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered Keeping my pipeline full without creating content, going to conferences or cold calling. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - QuickMail evolved over the years to make it easier to target bigger companies - Great podcast and Facebook group to stay up-to-date to complement the software - Extremely helpful support team #### Cons - it takes too long until the new version is released which has promising features - it is not possible to automatically email another person in the company if the first person did not reply but things like that can be done with Zapier. --- ### Exceptional "always on" automated tools help me save time in all outbound email initiatives. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used daily for less than 2 years - Reviewed: January 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Startup! I made a few sequences, real short and personable at first. Load a list in (real easy to do). Once you connect the sequence to the list you are off to the races. Real-time analytics help make adjustments. The system checks replies - all automated. What's awesome is you quickly find out you can scale with ease. The system has your back, support too when you get stuck. #### Cons You can endlessly tweak your workflows, tasks etc. The problem is you have to click into the tool icons for whatever part you are engaged in. I'd like to see a quick link tool bar in each sub category for those repetitive tasks (no biggie its just a UI bottleneck). Maybe they can cull the most used tool links from all users and start there. Overall though this automated email system saves me huge amounts of time. --- ### As complete as it is, it keeps getting better - Overall rating: 5/5 - Reviewer: Eric B. - Verified reviewer: Yes - Company size: 11-50 employees - Product usage: Used other for more than 2 years - Reviewed: February 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Full range of capabilities. Setup as many prospect lists as desired, create the drip campaigns, provide endless testing variations, spread the deliver across many email addresses and more. Also, its creator continues to nurture his audience through a Facebook group, published a fairly good, concise book about what he's learned to make email marketing using QuickMail better, provides a set of video tutorials to get you up and running quickly and his team responds quickly. You get very good support from them for the price of your subscription. I was with him at the start, this product has steadily improved. His communications with the users is excellent. Looking at his attention to us honestly, he's doing what we all want - we get a better product all the time and as is, it just works. Yet, there is more to come because he's trained us to believe there is more to come. --- ### It was great to used QuickMail! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Human Resources - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered It's helping me blast emails to many leads a day and it easy to set it up. I also can see the process and can see the percentage of replies, open, bounce leads every sequence I've created. But still, it needs to improve on the automatic sheet import so it will be able to add more than just 5th sheets at the same times. Thank you! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's easy to use, help my work, the support team also helpful. #### Cons It's simple and helpful, so I can learn how to use it in a short time. There are also help menu where you can find ways to fix your problem. --- ### Best email marketing tool out there - Overall rating: 5/5 - Reviewer: Abdelkadir B. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2022 - Review source details: This review was submitted organically. No incentive was offered Quickmail is a cutting-edge solution that assists us in managing our email marketing, social media, and web analytics. Quickmail enables us to see how effective our marketing is, and also the costs and a basic summary of the campaigns that are now running. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Quickmail's customer service is outstanding. Without even a question, the best support I've ever experienced in any service. They have a fantastic community, so I receive speedy responses. Quickmail is also simple to use and to launch email campaigns with. #### Cons I wish i could use our own domain as sender email --- ### Excellent product for email marketing and very simple to use - Overall rating: 5/5 - Reviewer: Brittany F. - Verified reviewer: Yes - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It reliably works as intended and has just enough features to make it comprehensive without being bloated. I know nothing about drip campaigns or marketing, but it was so simple to setup that I didn't need to. The price is right, the service is excellent, the product is rock solid and does exactly what you need it to. The world would be so much easier if they used QuickMail.io as an example of how to produce software. #### Cons It could be prettier with more colors (and I'm really stretching to even say that's a con), but since I have to leave one -- --- ### Great tool for one-off email blasts and cold email prospecting - Overall rating: 5/5 - Reviewer: Christopher S. - Verified reviewer: Yes - Industry: Food Production - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very easily send emails to prospects, resulting in sales. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easily send one-off and follow up emails to people who have never heard from you before. Similar to direct mail, but in email. Sent in a way that makes the emails feel personal, as if they are being sent manually. #### Cons Setting up the follow up emails was a bit scary. It seemed very easy to set up an email train that would fire incorrectly - though this didn't actually happen to me. --- ### Great value - Overall rating: 4/5 - Reviewer: Mark F. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2019 - Review source details: This review was submitted organically. No incentive was offered If you are unsure which product to choose pick Quickmail. Deliverabily matters the most, this product delivers and if the email providers you can count on Quickmail to help you readjust your sails. To succeed with cold email you need to be a student of the game, these guys are good, and they will help you , just reach out to them and you won’t be let down. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I have used two other platforms. The commitment of Quickmail to your success as a user is by far their strongest feature. In addition, their recommendations jumped my deliverability up 60+% Listen to the founder’s podcast to improve your skill, and on three occasions the founder has done Zoom meetings with me and my marketing staff to help us and migrate to the new platform. Your feedback is valued and you are not a customer you are part of a team. What they provide is hands down the best experience I have had as a customer. Being in sales I have high expectations because I deliver a great customer experience. Hats off to Quickmail, they have me beat in that department. I am a raving fan because I know they have my back, and want me to succeed. #### Cons TheReporting isn’t great, it suffices. I hope the new version is better. #### Reasons for choosing QuickMail Good value, not the cheapest, not the most expensive, but with the support and the podcast plus the user community ( which is cool ) you get to be a part of the game, learn best practices, learn from others, etc. if you want to win, get good people on your side who want you to win too. These guys are a no brained. #### Reasons for switching to QuickMail Deliverabity went to 10%, support is out of India. Nice guys, can’t understand a word they say, they can’t understand you, and it was disappointing despite the fact I liked the way the product looked and how you worked with it. Nothing Else matters if your email ends up in the spam filter. --- ### I would like to share my experience with QuickMail.io - Overall rating: 5/5 - Reviewer: Mukesh Kumar S. - Verified reviewer: Yes - Industry: Newspapers - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros QuickMail.io is an online tool that helps you with your email marketing. With the help of this QuickMail.io tool, you can send messages and invoices to your customers in bulk. #### Cons If we are talking about QuickMail.io pricing plan then the "Starter" and "Pro" plan is not affordable to everyone. --- ### Quickmail makes email marketing easy - Overall rating: 5/5 - Reviewer: Stuart B. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered Quickmail lets me email tons of business prospects easily for my industry-specific software solution. Very easy and affordable way to get in front of a lot of people. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Fantastic support whenever I needed help with anything or have questions about best practices for doing cold email marketing #### Cons The UI isn't beautiful (but it works well, so that's not a huge deal) --- ### QM Review - Overall rating: 4/5 - Reviewer: Gerry N. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered Good. but more than 5 Sequences would be great. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Good for email reach out automation for cold business development #### Cons Some parts of Quickmail can be more challenging to figure out. Just being allow 5 sequences can be limiting. I am a recruiter and I'd have multiple sequences for different jobs I am reaching out to candidates for. Also I need separate Sequence for the Client business development. so More than 5 sequences would be great. #### Vendor response Hi Gerry, Thanks for your wonderful review! :-) Good news: what you mentioned is actually possible, and there are no limits with sequences. You can run as many sequences as you'd like (there are no limits). When importing automatically, you can use up to 5 spreadsheets, but it's flexible because they can be updated anytime and you can continue to add new contacts anytime in these spreadsheets, if that makes sense. Feel free to reach out to us in support if you need any help with that -- we are glad to help! Replied July 2019 --- ### Excellent product, excellent service. - Overall rating: 5/5 - Reviewer: Bretton W. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2018 - Review source details: This review was submitted organically. No incentive was offered Automated email delivery and followup. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that I can upload thousands of contacts with personalized email messages and followups that keep getting automatically sent until the recipient responds. #### Cons Wish it had a CRM to go with it. Then I could eliminate having to coordinate between the two systems and access everything from the same place. --- ### The ultimate email auto-warmer solution that you need - Overall rating: 5/5 - Reviewer: Rodion M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered Great! Would definitely recommend it to everyone. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The auto warm-up feature is free for as many inboxes as you need. #### Cons Everything has been great so far. Nothing to complain about. --- ### Excellent Support, Great Product - Overall rating: 5/5 - Reviewer: Jenni R. - Verified reviewer: Yes - Industry: Human Resources - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Great automation tool for cold emailing and follow up sequences Works brilliantly with Gmail Labels Workflows work well with Gmail Labels, great automation Brilliant & friendly support team Able to clone and copy sequences #### Cons The setup was a little difficult in the beginning because it was during the stage when didn't work well with Outlook. But once navigated around GSuite and how it works with Quickmail was easy after that --- ### Great cold email software - Overall rating: 5/5 - Reviewer: Raluca P. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered Quickmail helps me stay on top of the sales emails and have a clear pipeline at all times. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like most the fact that I can organize my prospects and it has lots of flags, groups, scheduling functions. #### Cons I would like to be able to manually modify the text for a sequence for a single user and schedule different sequences for a single user. --- ### Number 1 for cold email - Overall rating: 5/5 - Reviewer: Emma C. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2020 - Review source details: This review was submitted organically. No incentive was offered I have used most cold email softwares on the market and this is without a doubt the best #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Feature rich. Fantatsic customer support #### Cons No bulk discount for power users like some competitors --- ### Great App and Great Service - Overall rating: 5/5 - Reviewer: Casey O. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered It's been fabulous. Customer service is especially great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Super easy to use and has a very high open rate #### Cons Nothing to note here. Everything has been good so far. #### Vendor response Hi Casey, Thanks very much for your review! We're so glad to hear that you're seeing success and high open rates in your email outreach. I also shared your kind words about support with our customer success team. :-) Replied July 2019 --- ### Best customer support around - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The tool is tremendously helpful. But the support is out of this world. Reps are incredibly responsive and incredibly helpful. #### Cons A few bugs that detract a bit UX. The team keeps iterating though and rolling out new features / fixing issues which is great. --- ### Amazing customer support - Overall rating: 5/5 - Reviewer: Yuri S. - Verified reviewer: Yes - Product usage: Used weekly for less than 6 months - Reviewed: May 2018 - Review source details: This review was submitted organically. No incentive was offered Easily automating email sequences for the leads I generate from my marketing campaigns. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very nice and kind support by the customer support rep. He helped me understand how to use the tool, and how best to integrate with other services. I manage the work on QuickMail for my client, and the support team really helped me provide a better service for my client. #### Cons My client had some troubles with operating the tool. But like I said, since I took control over it, with the help of the support team, everything went smoothly. --- ### Go-to cold email marketing solution - Overall rating: 5/5 - Reviewer: Keetria C. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Using QuickMail has proven to be a great experience and worth the investment. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's a great bulk email marketing and management solution that's perfect for scheduling and tracking response rates and replies. #### Cons Setting up Quickmail is simple but integrating with other software can be a tricky process and the cost per month is more/a bit pricier than similar software currently available. --- ### Best email tool out there - Overall rating: 5/5 - Reviewer: Hannah W. - Product usage: Used monthly for less than 2 years - Reviewed: December 2017 - Review source details: This review was submitted organically. No incentive was offered Saves time with email campaigns at scale. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros QuickMail takes into account out of office replies, and even detects responses and modifies the campaign based on whether or not someone has responded. Basically all of your fears about email at scale are solved. I've tried all of the major email tools out there, and none of them had such clever functionality. It eliminates all of your manual work and picks up on replies in smart ways that other tools do not. #### Cons I have a hard time thinking of any negatives. There used to be not as much documentation, but they have added a ton in the past year so that you can easily find any answers you need. Plus, they are constantly adding new features. --- ### Easy to use and reliable - Overall rating: 5/5 - Reviewer: Kristen Z. - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used other for less than 12 months - Reviewed: May 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good experience, would use again. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros The automated follow-ups are really nice to have. And the system is pretty user friendly. #### Cons I wish there was a free plan or a plan that had fewer emails available at a lower cost so we could test the market. ## More reviews [Next reviews](https://www.softwareadvice.com/crm/quickmail-io-profile/reviews/?page=2) --- QuickMail Reviews, Pros and Cons - 2026 Software Advice