As a team, we are not particularly tech savvy, so having a support team who you can explain any issues or problems to and who just get on and fix things is such a bonus.

Overall it has been a great system for me and the team and we manage to do what we need.

As a business, we were finding it really hard with our old CRM system to have visibility between the sales team/managers as to what was being sold.

Simple to use, intuitive, minimal training required for new users, good support when required (not often!).

Its ease of use and practicality. Mobile access is very easy.

So far just using the basic system and very happy with that. Need to assess if the added cost of using the marketing package is suitable for my current requirements before going ahead.

Great for keeping track of long term clients and prospects with a good record of correspondence for the whole company.

Free to start off with so you can get started with the business without any upfront costs, great to be able to change the info so it captures the info we need.

That was a great customer investment from RSS and has insured I've remained a loyal and low-maintenance customer.

Views and inability to link into standard forms to autofill etc. All the extra features are costly.

The system is customisable, integrates with our email and accounting software, and the support is outstanding.

An auto-save function would be helpful. Emails sent from RSS seem to get stuck in companies' spam filters sometimes.

RSS has always been able to support my needs, offering an excellent email integration function and a brilliant email marketing module to name just a couple.

When I have needed help with something I have had a quick and useful response very quickly. I find it easy to use for what I need.

Ease of use is very important to our organisation and RSS CRM scores very high in this regard. The system is also very intuitive to setup and edit on an as neede basis.

Very good so far -we could use a lot more parts of it.

The outstanding feature of RRS is their support team, who offer an absolutely excellent service.

I think they are an impressive team with a great product. As I said, they got all the core elements right to make it a fantastic choice, especially for the SME market.

Automated campaigns conflict with direct mailings and as such are risky to use.

Most Expensive Worst Experience You Will Ever Have.

IT is sometimes hard to organize and sort files.

This is a sales persons greatest tool. In addition you can create custom objects to enable the support team to better work cases.

Salesforce Marketing Cloud is great and only getting better.

It's is very costly as compared to others I  the market.

I really enjoy the interface  it is easy to use and has a lot of features that aid you in finding the help you need. It also helps out business in more than one ways.

Documentation is poor and almost always not descriptive enough and outdated. The system itself is very buggy.

Good enterprise solution but lots of customization.

Got duped by salesforce salespeople into thinking this is cutting edge technology.

Not only do you pay a PREMIUM price for Marketing Cloud, but you'll also end up spending more time than you should trying to figure out this product.

The support and training from SF have been excellent.

I like that Send Time Optimization was included, this was extra with the previous e-mail marketing product we used.

This product poses itself as top of class, but that's only in pricing.

Also opening a ticket with customer support is a pain, especially if you don't have a Salesforce login (I've tried both with and without.).

I love Journey Builder and its native connections to Salesforce. Dynamic capabilities are extremely robust.

You get the benefit of an easy to use email platform, and the ability to automate workflows to enhance the personation of your customers.

Salesforce is good, but HubSpot is a better CRM.

Salesforce Marketing Cloud was easy to use and easy to teach people how to use. It was a cost effective product.

Like all of Salesforce's products, their marketing cloud is an extremely powerful tool with lots of customizable capability and robust features.

Can be a lag between menus/options however nothing big. No real big complaints on our end any issues are rep is there to meet our needs.

We have a Sales cloud integration which does not work well with Marketing cloud.

Also, even though it's the same company, the integration between Salesforce and Marketing Cloud is complex and just basically terrible. Cloud Pages Smart Capture forms are useless.

The user interface is horrible therefore it is not easy to navigate through the application.

Salesforce helps my salesman keep the group on the same page. Chatter works great and you can put reports on it that everyone can see.

Encourages cross-team communications. Great support from the vendor, and strong community of users and third-party integrators.

Maybe it's a little difficult to learn at first, but the learning phase is quite fast and you end up knowing it very quickly.

If you pay the money, you can make salesforce into an amazing wonderful tool for your business. It's capabilities and customizations can really make your business run smoothly.

It's one of the most popular CRM, so most people are familiar with it. As such, it integrates with several other software tools out there.

Ampscript is required for many complex landing pages and emails. Difficult to use for a single user with no development background.

Easy to use (especially with Content Builder), lots of customization, allows me to send to Salesforce Reports/Lists.

Thats a problem because most Marketing Teams do not write code.

This system has a lot of advanced features which is really cool. It provides different integrations with other systems which is very useful.

Very useful for establishing end to end consumer journeys.

US Dollar

Spotler CRM is an easy to use cloud CRM system designed for small and mid-sized organizations, yet also perfect for larger teams. There’s a customizable Sales CRM, plus options for Marketing and Service tools and integrations - so everything is in one place, enabling great team collaboration and customer relationships that drive sales growth.

Our CRM system is designed to grow with your business. There are 4 price plans; Free, Starter, Professional and Enterprise, offering easy solutions that will work for your business. 

Our customer support is totally free of charge and you'll find lots of self-service resources so you can get the most from your CRM.

Our integrated CRM and marketing solution lets you build campaigns and send emails directly from your CRM, using your data to personalize and segment. New leads can be captured from your website and assigned to sales staff to follow up. Or you can add them directly to an automated marketing campaign, letting you work smarter. The stats package means you can monitor the leads, opportunities and value of closed deals, then track the ROI for each campaign, and optimise your marketing spend.

LongDescription

Real Time Analytics

Engagement Tracking

Cataloging/Categorization

Lead Notifications

Forecasting

Multi-Channel Marketing

Lead Capture

Performance Management

Customizable Reports

Document Storage

Proposal Generation

Access Controls/Permissions

Activity Tracking

Data Synchronization

Customer Segmentation

Drip Campaigns

Customer Service Analytics

Sales Pipeline Management

Referral Tracking

Contract/License Management

Task Scheduling

Ad hoc Reporting

Calendar/Reminder System

For Nonprofits

Knowledge Management

Multi-Campaign

Pipeline Management

Customer Database

Calendar Management

Call Management

Customizable Fields

Collaboration Tools

Activity Management

Sales Trend Analysis

Campaign Scheduling

Client Tracking

Template Management

Scheduling

ROI Tracking

Data Import/Export

Campaign Segmentation

Email Tracking

Email Campaign Management

Campaign Planning

Customer Support

Graphical Data Presentation

Lead Generation

Email Templates

Self Service Portal

Subscriber Management

Contact Management

XML/RSS

Opportunity Management

Lead Management

Email Marketing

Statistical Analysis

Mobile Access

List Management

Sales Reports

Dashboard Creation

Sales Activity Management

Real Time Data

Performance Metrics

Routing

Territory Management

Marketing Automation

Proposal Management

Landing Pages/Web Forms

Role-Based Permissions

Request Escalation

Lead Segmentation

Real-Time Notifications

For AEC Industry

Email Management

Source Tracking

Website Integration

Budgeting/Forecasting

Event Triggered Actions

Visual Analytics

Field Sales Management

Customization

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Predictive Analytics

Segmentation

Data Visualization

Reminders

Sales Automation

Automated Scheduling

Customizable Templates

Calendar Sync

WYSIWYG Editor

Image Library

Accounting Integration

Interaction Tracking

Dashboard

Windows 7

Windows Vista

Windows XP

Mac OS

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Start for free with 2 Users and 100 Accounts. As your company grows add more Users, Accounts and Advanced features with our Starter, Professional and Enterprise plans.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Spotler CRM

Live Online

Webinars

Documentation

Videos

Audience Studio is a data management platform (DMP) designed to help businesses deliver personalized marketing experiences by capturing and storing data signals from multiple sources. Advertisers can utilize machine learning technologies to define audience segments and a device graph to understand their footprints across channels. 


Audience Studio includes Salesforce's Einstein application, which allows administrators to gain insights into customer journeys and uncover new audiences based on events or actions. It also offers a consent management module, which lets businesses configure consent frameworks for multiple markets, request data deletion and modify rules to meet regulatory compliance across the organization.


Formerly known as Salesforce DMP, Audience Studio is sold as stand-alone and as a part of Marketing Cloud on monthly and annual subscriptions. Support is extended via phone, email, documentation and other online measures.



File Management

Commenting/Notes

Real-Time Analytics

A/B Testing

Signature Management

Rewards Management

Website Analytics

Sales Analytics

Customer Surveys

User Management

Social Marketing

Email Monitoring

Multi-Channel Campaigns

SEO Management

Shared Inboxes

Subscription Management

Brand Tracking

Ad Network Integration

Multi-Account Management

Marketing Calendar

Campaign Tracking

Starter Suite Marketing
$25 user/month

Marketing Cloud Personalization
$100,000 org/year billed annually

Marketing Cloud Engagement
$1,250 org/month

Marketing Cloud Account Engagement (formerly Pardot)
$1,250 per month

Data Cloud for Marketing
$108,000 org/year

Marketing Cloud Intelligence
$3,000 org/month

Loyalty Management
$20,000 org/month



Spotler CRM vs Salesforce Marketing Cloud

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