--- title: "RealOffice360 Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of RealOffice360. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if RealOffice360 is a good fit for you!" source_url: "https://www.softwareadvice.com/crm/realoffice360-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Real Estate CRM Software](https://www.softwareadvice.com/crm/real-estate-crm-comparison/) / [RealOffice360](https://www.softwareadvice.com/crm/realoffice360-profile/) / RealOffice360 Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/crm/realoffice360-profile/) Reviews [Alternatives](https://www.softwareadvice.com/crm/realoffice360-profile/alternatives/) # RealOffice360 User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 140 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.8/5 - Value for money: 4.7/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 93 reviews (66%) - 4 stars: 44 reviews (31%) - 3 stars: 3 reviews (2%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - sensitive content hidden] was great to first email with & then have a video call to fully explain the CRM, do a demo on how it functions and answer all my questions, and there were many! - It’s been a game-changer for staying organized and managing my clients effectively. - Good way to track transactions and always have your stats at your fingertips. ### Most mentioned cons - As a new real estate agent, I’ve been approached by countless companies trying to sell me services I don’t really need — lots of fluff and little value. - Has a drop down menu to choose how often follow ups happen but cannot customize the length and no way to choose a specific day of the week so a follow up could end up on a weekend. - I don't like mass emails so I am not really interested in that feature, I just think other people might be looking for that. ## RealOffice360 customer reviews Showing reviews 1-25 of 140 (page 1). ### Best Real Estate CRM - Overall rating: 5/5 - Reviewer: Diogo B. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. They have been crucial to me growing and the customer service has been excellent, #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Helps me set daily tasks to be as productive as possible. I am able to keep track of my leads and correctly follow up with them. I can also track my sales pipeline to not miss a thing. #### Cons I don't have any negatives with Realoffice #### Reasons for choosing RealOffice360 Simple and powerful to use with a clean and better interface #### Reasons for switching to RealOffice360 I did not want to be tied to a companies software or have my data and clientelle I have built over time at risk if I was ever to move and I wanted something that was better than what I was using as I found it grossly lacking. --- ### Realoffice360 is a life saver! - Overall rating: 5/5 - Reviewer: Josh S. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered As a new real estate agent, I’ve been approached by countless companies trying to sell me services I don’t really need — lots of fluff and little value. RealOffice360 is the complete opposite. It’s exactly what it promises to be: simple, affordable, and built specifically for real estate professionals. Everything in the system makes sense because it’s designed from an agent’s perspective, not a tech company’s guesswork. It’s been a game-changer for staying organized and managing my clients effectively. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - Very affordable, especially great for new or unestablished agents - Easy to use and intuitive interface - Excellent customer service, responsive and genuinely helpful - Built by people who understand real estate - Helps keep your business organized without feeling overwhelming #### Cons Honestly, I don’t have any major complaints. As the platform continues to grow, I’d love to see even more integration options with other tools I use daily, but it already meets my needs perfectly. #### Reasons for switching to RealOffice360 It was awful, not intuitive or user friendly. I not only made the switch but my whole office is. Realoffice360 Cost for a whole year for an entire broker package what we paid for a month of KvCore #### Vendor response Josh, thank you so much for this incredible review! 🙏 We're thrilled to hear that RealOffice360 has been a game-changer for keeping your business organized as a newer agent. Your feedback about the platform being "simple, affordable, and built specifically for real estate professionals" is exactly what we set out to create—a CRM with zero fluff that actually works the way agents work. We really appreciate your insight about integration options. We're always looking to improve and add features that genuinely help agents like you, so feedback like this is incredibly valuable to our team. It's fantastic to hear that your office is switching to RealOffice360. Thank you for trusting us with your business, and congratulations on your real estate career! If you ever need anything, don't hesitate to reach out to our customer support team. 😊 Best, Jason Replied November 2025 --- ### A CRM for Realtors - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Once I became familiar with how to maneuver through the program to see the activity in a way that made sense, which didn't take too long by the way, it offers a clear snapshot of my business. From lead to firm deal. The actual data input isn't fully intuitive, but again not too challenging, and allows for different ways to create the data you want in a way that is searchable. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros It is specific to the Real Estate Industry unlike many many others where you need to modify/adjust/create work arounds. #### Cons It freezes on the iPad frequently. That is an absolute frustration as I keep having to uninstall and reinstall. Works great on my desktop PC. #### Reasons for choosing RealOffice360 I tried a 30 day trial and found it superior. It could still use some tweaking as in allocating costs to specific sales. I'd really like to see that function. #### Reasons for switching to RealOffice360 Copper was not nearly as functional for Real Estate in my opinion and I couldn't get the type of search results I wanted. Nor was it truly a RE CRM, more set up for a typical sales funnel, which RE is not. --- ### All CRM's Should Be This Easy! - Overall rating: 5/5 - Reviewer: Sandy N. - Verified reviewer: Yes - Industry: Real Estate - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered [sensitive content hidden] was great to first email with & then have a video call to fully explain the CRM, do a demo on how it functions and answer all my questions, and there were many! I am looking forward to making RealOffice360 an integral part of my real estate tool box! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use, love the capability to keep track of all the important dates for ALL family members! Good way to track transactions and always have your stats at your fingertips. #### Cons It would be nice to have the ability to complete a CMA on the site and send just sold/just listed emails pulling data right from the CRM. Neither are deal breakers though. #### Reasons for choosing RealOffice360 Lofty could not do any of the basic functions I was looking for. RealOffice360 checks almost every box #### Vendor response Sandy, thank you for this fantastic review! I'm so glad our team could walk you through everything on that video call and answer all your questions. That's exactly how we like to get agents started—making sure you're comfortable and confident with the platform from the beginning. It's wonderful to hear that you're loving the family member date tracking and transaction management features. We built RealOffice360 to help agents like you stay organized without the overwhelm, so it's great to know it's working for you! Thanks for the thoughtful feedback about CMA functionality and just sold/just listed automation. We're always listening to our agents and looking for ways to add features that genuinely help your business—without adding unnecessary complexity. We're excited to have you as part of the RealOffice360 family and look forward to being an integral part of your success! All the best to you, Jason Replied November 2025 --- ### Simple & Real Estate Stage Tracking - Overall rating: 5/5 - Reviewer: Laura B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My favorite part of RealOffice360 is the pipeline view where I can see where all my clients are at any given stage. #### Cons I wish it had more templates and some automations. #### Reasons for choosing RealOffice360 I ultimately liked RealOffice360 because of it's simplicity, copy and paste ease and most importantly using the pipeline which kept me in tune with the whole picture of my business on one page (including both buyers and sellers). I also liked that RealOffice360 is real estate specific. #### Reasons for switching to RealOffice360 I was taking a Buffini class. Buffini CRM was too detailed. I didn't need that much detail. Follow-up Boss has great automations and templates but is too much money. OnePageCRM was very similar and I almost went with that one but I don't believe it was specific to real estate. --- ### Honest Opinion Of RealOffice360 - Overall rating: 4/5 - Reviewer: ANDRE J. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good. Depsite the downsides (it's also a very new crm so updates are still on the way), the deisgn and layout is so worth it. Using this crm to start a real estate team and push past the 6 figure income mark. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros By far one the best and most effecient layouts I've seen for any crm software. The tracker practically replaces the whiteboard and let's me easy visualize and see all the prospects on my plate right now + what stage they are in. I personally also love the muted colours and way the software organizes names, contact info and so on. For a new starter to real esate or any sales position, the free trial option is more than enough for you to take control and make a killing on the job. The paid version with access to mailchimp and multiple 'oppurtunities' keeps me stress free when I have multiple buyers on the go. Overall, extremely happy with the software, no glitches, a few times it seemed slow or down but that was quickly fixed. I also use the mobile version on my ipad which works good and makes it super easy to do evening time cold calls. 9/10 would recommed. #### Cons The biggest disadvantage and why I might leave this software is the capabilities. The design tops any other crm I've seen or used, but the capabilities of this design are very limited. The mailchimp intergration is cool, but does not work well when doing drips. I ran into a ton of problems where my campaigns did not go out and lost leads beacuse of it. Nothing yet for making more customizble or automated tasks? Like making an automatic 6 task list when new leads come in, you have to manually do this for every task and set the time and date for each one, where Liondesk you can set it up once and just click 'auto tasks'. No gmail intergration isn't the best as well. You can send all the emails you want but logging the replies doesn't always work. Auto-texting is another feature many crm's are now offering but with my tasks I need to personally set the tasks and type all messages to do so. Built in drip-campaigns would be better than mailchimp intergration. #### Reasons for choosing RealOffice360 At the time the free version compensated for what was needed. --- ### Great product - Overall rating: 5/5 - Reviewer: Nikki P. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I love it! It has helped me set goals, keep track of my commissions, and with newer implementations I will be able to get in contact with clients more personally. I like the simplicity of it. Others I have tried have so many things to do, it makes me feel overwhelmed. This is a perfect product for a newbie, or something that just wants something simple to get started! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how easy this product is to use! As a newer real estate agent, I'm happy that they offer a free version. I had done many trials of other products, and there were ones that were just too involved for me. I wanted something that I could customize, track my clients and sales, and chose this product. I even upgraded for extra features. I'm excited to see where this company goes! #### Cons The app is not as easy to use on your phone, but I typically use on my laptop anyways. #### Reasons for choosing RealOffice360 Simplicity, cost, ease of use, customization #### Reasons for switching to RealOffice360 I liked the overall look of the software, the simplicity, and ease of use. I wanted something more modern and easy to use while I get started in this business. Love that there is the ability to customize your lists and checklists. This is what I am working on next ;) #### Vendor response Hi Nikki, Reading your review was the highlight of our week! We are so thrilled to hear that you love our product and that you find it so easy to use! We are constantly building new features, making things better, faster so we are also excited to see what we can deliver and make even better for you! We completely agree that the mobile experience isn't great which is why we are focusing on that in the coming months! Thank you so much for taking the time to review RealOffice360 as we really value your feedback. Sincerely, Mike McAra, CEO Ps. If you ever have a question, feel free to reach us on support! Replied June 2019 --- ### A Valuable Solution! - Overall rating: 5/5 - Reviewer: Brandy S. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros RealOffice360 provides an all-in-one and simplified solution. It allows us to stay current with follow up, up-to-date with tasks, important dates and deal tracking. A refreshing platform and first class customer support! #### Cons If any of the calendar events are moved or changed, with the exception of to the very next day, both the initial event and the adjusted event show when syncing to Google calendars. This creates double up events and is frustrating as dates changes often. #### Reasons for switching to RealOffice360 We were paying for features and a robust system that we didn't need. --- ### Keep me organized - Overall rating: 5/5 - Reviewer: ryan s. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Realoffice 360 keeps me organized, it allows me to track my clients in the buying and selling process in a way that visually connects with me. I have tried other CRM's but the visual displays with RealOffice connect with me #### Cons I would like more features for customized workflows but really no negatives to speak of #### Reasons for switching to RealOffice360 Top Producer was to complex for what I needed --- ### User Friendly UI + Client Tracking - Overall rating: 5/5 - Reviewer: Alisha H. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good customer service. User friendly product. They provided features I didn't even know I needed and all for a good monthly cost. Love it and highly recommend it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Easy set up, high functioning but simple to navigate #### Cons Once a task flow is applied, if you want to change the due date for ALL of the tasks, you have to do so one by one. It's not a deal breaker but it's a task. #### Reasons for switching to RealOffice360 They were not user friendly or easy to look at. I was paying for features I did not use or need at that time. --- ### An affordable MUST for realtors! - Overall rating: 5/5 - Reviewer: Randi C. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I started using RealOffice360 after a friend told me they looked into every CRM and this one was very user friendly and specific to real estate deals. She was absolutely right. I love how you can track your deals and sort clients with different tags, or in your pipeline. It makes keeping track of my deals and certain dates very easy. The big reason why I continue to use RealOffice360 is the affordable pricing compared to other CRM's and the very quick customer service. I highly recommend this platform to my colleagues to operate business smoothly. #### Cons I definitely don't use the entire system to it's maximum capability yet, however as a surface level user, I do wish that you would stay logged into the app (similar to a Facebook account) instead of having to sign in every single time. Or at least allow the app to save the sign in information so that we can just click 'log in.' Additionally, when looking at a contact, I wish you could just hit 'next' to go to the next one in order instead of having to go back and click the next client. This would be useful when going through clients individually to update them. --- ### Great, easy to use tool for growing and running your real estate business. - Overall rating: 5/5 - Reviewer: Jeff S. - Verified reviewer: Yes - Industry: Real Estate - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Love the product. It makes sense. I'm not techy but I am a prospector and I can't survive without a good database. It's practical and does everything I need it to do. Stores info, alerts me to tasks and duties, and gives me a great pipeline tool. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It was simple, meant for Real Estate and had a great visual for the pipeline. I can work that list easily as deals or opportunities change. #### Cons It would be nice to have a place to put someone Town/City etc if you don't have their formal address. If I meet someone quickly, maybe from out of town, and all I know is he's from the Detroit area, I want to note that right under where email is. --- ### Simple and Intuitive - Overall rating: 4/5 - Reviewer: Jake H. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great. I don't think there is a better product for the money. Its stupid-simple to use, and that's my highest priority: actually using it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros RealOffice360 is simple enough to actually use. Even if you leave it for a couple weeks/months, its easy to get back on and get caught up. There is next to no learning curve, because it is so simple. I don't have time to study my CRM, and I didn't need to with this one. I've tried a lot of CRMs and this is the easiest one to use. #### Cons I would like to see contact follow-up reminders that are timed based on what group they are in, like contactually used to do. #### Reasons for switching to RealOffice360 Because Contactually is no longer available. --- ### great product, - Overall rating: 5/5 - Reviewer: Charlie c. - Verified reviewer: Yes - Industry: Real Estate - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros easy to use, super friendly, make sure to use everthing that offers you, #### Cons I wish there could be a way to send text messages from it. --- ### Great CRM for Single Agent or Teams - Overall rating: 5/5 - Reviewer: Justin D. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros -Price -Customer Service -Email Integration -Follow Up Reminders -Transaction Tracking -Ability to attach documents -Lead Database -The ability to see email communication to client from all members on your team. #### Cons Team plans do not push new contacts to your g-mail account automatically when you switch from a single plan. Sorting options and functions need improvements. No ability to use SMS integration --- ### This is a great CRM - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I recommend this CRM to the folks that I mentor who are just starting out in lead generation. It is a great platform, and I highly recommend it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros This is a GREAT CRM...easy to use and easy to navigate. And it's a great price. It is the perfect solution for folks first getting started with a CRM. Very intuitive. #### Cons I did the free trial and enjoyed the experience. Ultimately, I did not choose this CRM, and here's why. I am a high performing Realtor, with a team, with a lot of different lead sources coming in. I chose a system specific for real estate that would funnel the streams coming in to the appropriate team member. #### Reasons for choosing RealOffice360 I chose Followup Boss #### Vendor response Hi there! We agree with you 100%. We designed RealOffice360 for agents that are just starting out, work independently or focus more on a relationship based business model. While we do work with online lead generation, this wasn't the focus so we can see why this didn't work for you. That said, we are thrilled to hear that you think we are a great product for most agents and that you will continue to recommend us! Thank you! In the future as we add more features, perhaps we can even earn your business back too :) Sincerely, Mike McAra, CEO Replied June 2019 --- ### Very Please - Overall rating: 4/5 - Reviewer: Kathi B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's great! It's easy! It helps me manage my databank and transaction without an assistant. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I love most about Real Office 360 is the ease of setting the system up. It's so intuitive for even the most novice computer users. I have the premium level mainly for the transaction tracker. I'm able to track my pipeline and my current business with my own customized checklists. The reminders tools are amazing at keeping me on time/task for connections as well as my transactions. I've been using a system like "numberal" for years. Now I have a way to track it all so much easier. Everything for your connections is right here in this system!!! #### Cons I've had trouble setting up my mailchimp account with RO 360. The 360 support team has been great working with me. It seems to be a mailchimp issue. Hoping that when I set up a new account with mailchimp, the API key will sync and I can get full access to the RO 360 toolbox. #### Reasons for choosing RealOffice360 Cost was a big factor. It also did what we needed it to do for all of the agents in the office not just me. It is super easy to use! #### Reasons for switching to RealOffice360 I changed offices and no longer had access to the other program. --- ### RealOffice360 - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love that this was developed by agents and with the feedback of agents. It has a very intuitive interface and is easy to navigate and track business. #### Cons The same information is displayed in multiple pages and it feels redundant. It also can be confusing as page titles change. #### Vendor response Thank you so much for your review! We are so pleased to hear that you are enjoying RealOffice360 and that you can tell that it was built by agents! That makes us feel so proud. We strive daily to try and ensure that everything we do will make agent's days easier and more productive. That said, we completely understand that the changing of names within the platform can be frustrating. We will try to make fewer changes in the future as we continuing innovating and continue to make RealOffice360 better daily! Sincerely, Mike McAra, CEO Replied December 2018 --- ### Inexpensive & Simple CRM - Overall rating: 4/5 - Reviewer: Masse S. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I like the simplicity of the CRM and it isn't complicated like the other one. I believe with some improvements to the system, it will be a great CRM #### Cons The user interface of pipeline Dashboard. This is personal opinion though. --- ### Just What I Needed - Overall rating: 5/5 - Reviewer: Jaz B. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked the fact that the platform was specific to real estate and didn't require any customization. I was able to jump right in and use without it taking much time. #### Cons I don't have really any cons. It works for what I need it for personally. --- ### RealOffice 360 - THE CRM I use - Overall rating: 5/5 - Reviewer: Dana R. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros I like the ease of use and the visual layout. #### Cons I wish I could send mass text messages to my clients. --- ### Good Program - Overall rating: 4/5 - Reviewer: Alex H. - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience has been very good. We are happy with the program still. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The amount of content that you can add about your clients. The planner, and the idea of using mail chimp. Great on line support as well. They are fairly prompt with having to help with any problems you may have. #### Cons The program seems to have a glitch. It its open for too long without use, it will not let you add any more content. You have to signout and sign back in which becomes a pain. #### Vendor response Hi Alex! Thank you very much for your review. We are so pleased to hear that you find RealOffice360 to be a comprehensive real estate customer relationship management platform and that it is quite effective with the MailChimp integration for email marketing! We are also pleased to hear that you have enjoyed our online support as we strive to make RealOffice360 the best CRM for real estate! Regarding your comment about the system timing out, for security reasons we have purposefully added this time-out as a feature. Much like a banking account, if your CRM is left open and unattended it could become compromised. Given the sensitive nature of client data, we purposefully decided to have the system "time-out" when not in use as an added security feature. I trust that you understand. Thank you once again for your review and I look forward to making RealOffice360 better with each passing day! Sincerely, Mike McAra, CEO. Replied January 2019 --- ### Great way o keep your business organized - Overall rating: 5/5 - Reviewer: Gabriella T. - Verified reviewer: Yes - Industry: Real Estate - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I am satisfied with the Real Office 360. I will keep using it in the future. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I am an active user of Real Office 360. Very helpful to keep my business organized and easy to use it. #### Cons There is nothing about it that I do not like. I am very satisfied with it and I will keep using it. --- ### Simple to use - Overall rating: 5/5 - Reviewer: Clement T. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how easy it is to use. Good User UX. #### Cons Some limitations while using it. With it being so easy and simple to use, it makes certain things hard to accomplish. IE. Has a drop down menu to choose how often follow ups happen but cannot customize the length and no way to choose a specific day of the week so a follow up could end up on a weekend. --- ### Feedback - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Being user friendly encourages me to use the software which is key in getting the most out of any CRM. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's easy to use, user friendly and I like the fact they are taking feedback from users to improve the system which is an ongoing journey #### Cons 1. Integration of emails with G suite: I can see the emails sent and received in the CRM for a contact off G suite, right now I can only see what was sent from the CRM. The email signature needs to have the office tel number field added as well as the capability of removing the brokerage (Text based without mandatory fields). 2. I'd like to have integration with google drive where I store my files but that's not the end of the world. 3. Opportunities: add a second name, right now I can only put one spouse's name. Eg. "Amy Ross" but not "Amy & Stephen" 4. Add an assistant login where they can add data but not see the sales/income figures ## More reviews [Next reviews](https://www.softwareadvice.com/crm/realoffice360-profile/reviews/?page=2) --- RealOffice360 Reviews, Pros and Cons - 2026 Software Advice