--- title: "Rentals United Software Reviews, Demo & Pricing - 2026" description: "Review of Rentals United Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/crm/rentals-united-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Channel Management Software](https://www.softwareadvice.com/crm/channel-management-comparison/) / Rentals United Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/crm/rentals-united-profile/reviews/)[Alternatives](https://www.softwareadvice.com/crm/rentals-united-profile/alternatives/) # Rentals United Review Custom quote 1 plan Wondering if Rentals United is right for your organization? Our Channel Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Rentals United 3.9 [(138)](https://www.softwareadvice.com/crm/rentals-united-profile/reviews/) Pricing Pricing available upon request ### About Rentals United Rentals United is a cloud-based channel management solution, which assists vacation rental managers with management of online reservations and guest communications. Key features include room bookings, pricing analysis, messaging and data synchronization. The application enables users to list properties on multiple websites and update pricing and availability details in real-time. Teams can use the mobile application to manage property calendars, access reservation details and receive booking notifications. Further, it allows property managers to adjust pricing based on factors such as a number of guests and duration of stay. Rentals United comes with an open API and integrates with third-party listings applications such as Airbnb, Wishbox, Booking.com, Expedia, Tripavisor, Trivago, Wishbox and more. Its connection with payment processing tools such as Stripe and HomeAway enables hosts to collect guest payments in multiple currencies. The system is available on monthly subscriptions and support is provided via phone and online help desk. Do you work for Rentals United? [Manage this product listing](https://www.g2.com/products/rentals-united/claim_requests/new?auto=true) Wondering if Rentals United is right for your organization? Our Channel Management Software selection experts can help you in 15 minutes or less. ## Rentals United User Interface ## Popular Rentals United Alternatives Main Product Rentals United 3.9 [(138)](https://www.softwareadvice.com/crm/rentals-united-profile/reviews/) Ratings Breakdown - 3.99Ease of use - 3.80Value for money - 3.91Customer support - 3.79Functionality Pricing Available upon request Get Price Alternative Product [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/) 4.8 [(1626)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.56Value for money - 4.72Customer support - 4.65Functionality Pricing Available upon request Get Price Alternative Product [Lodgify](https://www.softwareadvice.com/hotel-management/lodgify-profile/) 4.5 [(1314)](https://www.softwareadvice.com/hotel-management/lodgify-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.34Value for money - 4.56Customer support - 4.37Functionality Pricing Starting at $14.00 per month Get Price Alternative Product [Yanolja Cloud Solution Channel Manager](https://www.softwareadvice.com/crm/ezee-centrix-profile/) 4.7 [(345)](https://www.softwareadvice.com/crm/ezee-centrix-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.65Value for money - 4.78Customer support - 4.63Functionality Pricing Starting at $32.00 per month Get Price Alternative Product [Guesty](https://www.softwareadvice.com/hotel-management/guesty-profile/) 4.6 [(1031)](https://www.softwareadvice.com/hotel-management/guesty-profile/reviews/) Ratings Breakdown - 4.49Ease of use - 4.36Value for money - 4.33Customer support - 4.49Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [Amenitiz](https://www.softwareadvice.com/hotel-management/amenitiz-profile/) 4.3 [(256)](https://www.softwareadvice.com/hotel-management/amenitiz-profile/reviews/) Ratings Breakdown - 4.22Ease of use - 3.96Value for money - 4.26Customer support - 4.15Functionality Pricing Starting at €42.00 per month Get Price ## Rentals United Pros and Cons We analyzed 138 verified reviews for Rentals United to find out what actual users really think. Select to learn more Intuitive And Simple Interface The platform is praised for its straightforward, user-friendly design that makes setup and daily management easy. Users find the dashboard intuitive, appreciate the clean layout, and note that mapping listings and navigating features require minimal effort, even for those new to channel management. Broad Channel Connectivity Options Rentals United lets you connect and manage listings across a wide range of channels from a single dashboard. Users highlight the ease of linking new platforms, reliable connections, and helpful onboarding support. The tool simplifies exposure and reduces manual work, making it easier to reach more customers and grow your business. Slow And Unhelpful Support Many users report frustration with Rentals United's customer support, citing slow response times, lack of phone or online support, and unhelpful or formal replies. Difficulty reaching support and unresolved issues are common complaints, leading to dissatisfaction and wasted time for clients. ## Rentals United Pricing and Plans Rentals United has one plan. General Pricing is custom-priced. General Pricing Tailored by portfolio Rentals United offers custom pricing tailored to your business size, number of properties, and selected feature set.… No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does Rentals United pricing compare to alternatives? Explore how Rentals United's pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Rentals United3.9[(138)](https://www.softwareadvice.com/crm/rentals-united-profile/reviews/) | Pricing available upon request | Not available | Not available | 3.8 | | [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/)4.8[(1,626)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.6 | | [Lodgify](https://www.softwareadvice.com/hotel-management/lodgify-profile/)4.5[(1,314)](https://www.softwareadvice.com/hotel-management/lodgify-profile/reviews/) | $14.00 /mo | Available | Not available | 4.3 | | [Yanolja Cloud Solution Channel Manager](https://www.softwareadvice.com/crm/ezee-centrix-profile/)4.7[(345)](https://www.softwareadvice.com/crm/ezee-centrix-profile/reviews/) | $32.00 /feature/mo | Available | Available | 4.7 | | [Guesty](https://www.softwareadvice.com/hotel-management/guesty-profile/)4.6[(1,031)](https://www.softwareadvice.com/hotel-management/guesty-profile/reviews/) | $23.00 /mo | Available | Not available | 4.4 | Rentals United3.9[(138)](https://www.softwareadvice.com/crm/rentals-united-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 3.8 - [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/)4.8[(1,626)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.6 - [Lodgify](https://www.softwareadvice.com/hotel-management/lodgify-profile/)4.5[(1,314)](https://www.softwareadvice.com/hotel-management/lodgify-profile/reviews/) * * * Starting price $14.00 /mo Free trial Available Free version Not available Value For Money 4.3 - [Yanolja Cloud Solution Channel Manager](https://www.softwareadvice.com/crm/ezee-centrix-profile/)4.7[(345)](https://www.softwareadvice.com/crm/ezee-centrix-profile/reviews/) * * * Starting price $32.00 /feature/mo Free trial Available Free version Available Value For Money 4.7 - [Guesty](https://www.softwareadvice.com/hotel-management/guesty-profile/)4.6[(1,031)](https://www.softwareadvice.com/hotel-management/guesty-profile/reviews/) * * * Starting price $23.00 /mo Free trial Available Free version Not available Value For Money 4.4 ## Rentals United Features - Popular features found in Channel Management Calendar Management Campaign Management Data Synchronization Dynamic Pricing Incentive Management Lead Management Multi-Channel Distribution Order Management Partner Portal Pipeline Management - More features of Rentals United Activity Dashboard API Availability Management Billing Rate Management Booking Management Channel Analytics Channel Management Commission Management Content Management Credit Card Processing Dashboard Data Import/Export Discount Management Electronic Payments Email Management Email Templates For Vacation Rentals Guest Communications Guest Experience Management Inventory Control Inventory Management Multi-Channel Management Online Booking Partner Management Payment Processing Performance Metrics Price/Margin Management Property Management Real-Time Analytics Real-Time Data Real-Time Updates Reporting/Analytics Reporting & Statistics Reservations Management Room Booking Template Management Third-Party Integrations Website Management Work Order Management ## Rentals United Integrations Guesty Integration rated undefined from -1 review RNS Vacation Rental Software Integration rated undefined from -1 review MyRent Integration rated undefined from -1 review Bookipro Integration rated undefined from -1 review Barefoot Integration rated undefined from -1 review Bookerville Integration rated undefined from -1 review See all 29 integrations ## Rentals United User Reviews ## Rentals United customer ratings - Overall rating: 3.9/5 - Total reviews: 138 ### Rating distribution - 5 stars: 78 reviews (57%) - 4 stars: 21 reviews (15%) - 3 stars: 9 reviews (7%) - 2 stars: 7 reviews (5%) - 1 star: 23 reviews (17%) ### Secondary ratings - Ease of use: 4.0/5 - Value for money: 3.8/5 - Customer support: 3.9/5 - Functionality: 3.8/5 --- ### We told them our requirement before signing. They signed us anyway, then held us to the contract. - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered Sold to us without checking our stated requirement; we were held to the contract for a service we never used. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 1/5 #### Pros The channel list appears to be wide, and the sales team was responsive before we signed. We didn’t truly even get started as it was badly handled unfortunately by them. #### Cons Our requirement (each owner keeps their own Airbnb and Booking.com account) was raised before signing, but not properly assessed. •Their investigation ran past the 14-day refund window. •The service was never activated. •They enforced the 90-day notice and kept attempting card charges after formal notice. •No ownership of their own mistake. Get any non-standard account setup confirmed in writing and tested inside the refund window. --- ### The Ultimate Channel Manager! Flawless API & An Absolute Game-Changer! - Overall rating: 5/5 - Reviewer: Michael O. - Industry: Hospitality - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered My experience has been nothing short of spectacular! Rentals United operates perfectly in the background, syncing beautifully with our custom PMS. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The API is absolutely phenomenal! We integrated Rentals United as the channel manager on top of our custom-built PMS, and the seamlessness of the connection is totally mind-blowing. The API is unbelievably robust, brilliantly documented, and lightning-fast. It pushes our listings, rates, and availability to all the major channels without a single hitch. The sheer reliability and massive distribution power they provide have completely skyrocketed our bookings. It's an absolute game-changer for our business! #### Cons Honestly, absolutely nothing! If I had to pick one "con," it's simply the regret that we didn't discover and integrate their API years ago. It's practically flawless! --- ### Solid functionality, but interface could be better - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. As a property management system, Rentals United generally delivers a solid experience. The tool is reliable in daily use and the functionality provided is sound. Channel synchronization works properly, which is essential for preventing double bookings. The biggest drawback is the dated and cluttered interface that makes working with the system more time-consuming than necessary. Despite these usability challenges, the software does what it needs to do and the core functionality is solid. For professional use it's an acceptable solution, but there is certainly room for improvement in terms of user experience and modern interface design. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The tool does exactly what it needs to do and works reliably in daily operations. Integration with various booking platforms runs smoothly, which significantly simplifies reservation management. Channel synchronization works dependably, effectively preventing double bookings. The core functionality is solid and delivers the essential features you need for professional channel management (icw Guesty). #### Cons The interface is unnecessarily complex and cluttered, making data entry cumbersome. Navigation through the system requires more clicks than necessary and it often takes longer to find specific information. The dashboard can be confusing for new users and the learning curve is steeper than you would expect from a modern SaaS solution. A more modern, intuitive user interface would significantly improve the workflow. --- ### There is a different life before and after Rentals United! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered Before working with RU I spent hours updating calendars and working with few platforms. Now this work is done automatically and I can do other things to improve the service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The credibility of the service, the guarantee that calendars are up to date instantly. The variety of connections to the various platforms is undoubtedly an asset in UK services. Strongly recommend them! #### Cons There is no way to create a customer contact file --- ### Overall great company, there are some part still can improve and grow together - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: 3-5 years · daily - Reviewed: May 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Multi-channels,Quick support Good account manager (Ms Vivian ) The important part is system stable and a responsible account manager for our company #### Cons Forgive my directness, System error happened many times between Airbnb and Agoda. and sometimes B.com . This issue keeps happening it's very unfortunately seems the system is not very strong. Rental Unite need to connect to Chinese channel *C-trip* and Japanese channel* Rakuten and Jalan * will be more powerful in Asia marketing --- ### Rentals United a waste of time if you are looking for additional OTAs exposure - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered Complete waste of time! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 1/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The purpose I used Rentals United was to connect with Google Rentals and plenty other Otas, Renatals united connect with.Complete loss of money and waste of timeOut of 12 reservations I got through rentals united in 6 months only 1 really showed up. #### Cons Complete waste of money and completed waste of time.The OTAs I connected with through Rentals United dont seem to screen guests reservations.in 6 months of use I only had 12 reservations and 11 cancellations!I had my calendar dates blocked by guests that never paid and eventually were cancelled by my team or by them selves.I lost money due to blocked dates by bogus guests #### Vendor response Hi Zohar, We are sorry to hear you have had a negative experience with our platform. Our Customer Success team has been in contact with you for the past weeks, offering meetings in order to resolve pending issues and to optimise your account. We are happy that the pending issues now have been resolved. You are using Rentals United in combination with your PMS which has direct connections to the big OTAs. Rentals United offers additional connections to other sales channels, from which you have received several reservations. With regards to these reservations, some guests have cancelled their reservation and received a refund according to your cancellation policy. Guests, unfortunately, sometimes need to cancel their accommodation. We recommend reviewing if the cancellation policies you currently work with, are still a good fit for your business. While it is correct that we usually see a 25% increase in reservations, it is important to keep in mind this includes reservations from the biggest OTAs. These are connections that you are not using with your PMS, not with Rentals United and therefore you probably have not seen this mentioned increase. We do apologise for the confusion in this matter. If you have additional questions about this, don't hesitate to reach out to us. Thank you for your feedback and taking the time to express your concerns. Replied October 2023 --- ### Great product with very efficient team for onboarding and support - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospitality - Product usage: 1-3 years · daily - Reviewed: April 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Very easy to use, nice design, reliable, excellent support team The support team is the key employee for us ! He is details and customers oriented and has always find solutions for us. Definitely an amazing employee ! Key Account Manager is also very professional and helpful. #### Cons The process to multi connect our properties to OTAs could be easier sometimes as we get lost in the different ways... Would love to have one click button to multi connect ;-) and to bypass the administrative registrations. A more dynamic tool to set up prices could also be a great edge. --- ### Powerfull channel manager, but withour any futures - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I don't like them, but I need them... #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros They have integration with planty of booking channels, but general they focus on high number amount of integration not on important ones. They don't have integration with VRBO and Home Away, one of the most important channels on earth... Also, they are poor in tools and futures... With this high price they should be multi task app #### Cons When something broke or I need some information, you wait ages for replay and sometimes you didn't get correct answer. I'm sick even when I think that I need help from support. Also they not polite and nice Integration, should be with more important channels --- ### Good potential, very poor/non existent customer service - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: less than 1 year · daily - Reviewed: November 2017 - Review source details: This review was submitted organically. No incentive was offered It could be a good software but lacks in customer support #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros It's easy to use and well designed. A good number of channels available for connection. A fixed price per month is good if you receive a good amount of reservations.The only problem is that it does not deliver what's promised. #### Cons The biggest issue of this product is the customer service. Before I paid the subscriptionI have been literally chased by their salesman, available at every time and day of the week. After the first purchase they never responded before a couple of days time and NEVER deliver what they promise. I have been dealing so far with 3 different people, all of them left their position with no notice leaving me sending emails to empty desks. It's presented as a time saver software but it actually takes lot of time only to have the channels actually connected. On the dashboard the channels look connected but if you check channel by channel you would discover they were not active at all. Lot of problems with Expedia with wrong push of the rates all the times. I think it could be a good product if they only would invest more in customer support and less in sales. Selling a product is relatively easy, keeping a customer is the hard part. #### Vendor response Hi Andrea, thanks for your valuable feedback. I've spoken to your account manager, Nicolas and I'd be happy to help speed things along so we meet your expectations. Feel free to contact me directly if you need some more assistance (james@rentalsunited.com) Replied November 2017 --- ### One of the most advanced and easy to use channel managers for vacation rentals. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: June 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros - Usability - Many channels are well synchronized in terms of content as well as rates & availability. - Great onboarding team and recommendations concerning the different channels - Easy to understand API & Documentation for PMS integration #### Cons - Some items do not get correctly synced - Content syncs only once automatically and not after each change - Message integration with automated messages, would be great to efficiently communicate directly with clients of all the different channels --- Showing 1 - 10 of 138 Reviews [See All Reviews](https://www.softwareadvice.com/crm/rentals-united-profile/reviews/) ## Rentals United Popular Comparisons [Hostaway vs Rentals United](https://www.softwareadvice.com/hotel-management/hostaway-profile/vs/rentals-united/)[Lodgify vs Rentals United](https://www.softwareadvice.com/hotel-management/lodgify-profile/vs/rentals-united/)[Yanolja Cloud Solution Channel Manager vs Rentals United](https://www.softwareadvice.com/crm/ezee-centrix-profile/vs/rentals-united/)[Guesty vs Rentals United](https://www.softwareadvice.com/hotel-management/guesty-profile/vs/rentals-united/)[OwnerRez vs Rentals United](https://www.softwareadvice.com/crm/ownerrez-profile/vs/rentals-united/)[Little Hotelier vs Rentals United](https://www.softwareadvice.com/hotel-management/littlehotelier-profile/vs/rentals-united/)[Avantio vs Rentals United](https://www.softwareadvice.com/hotel-management/avantio-profile/vs/rentals-united/) [Compare All Alternatives](https://www.softwareadvice.com/crm/rentals-united-profile/alternatives/) ## Other Top Recommended Channel Management Software [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/) **4.8** (1626) Recently recommended **0** times [Guesty](https://www.softwareadvice.com/hotel-management/guesty-profile/) **4.6** (1031) Recently recommended **0** times [servis.ai](https://www.softwareadvice.com/product/113880-FreeAgent-Network/) **4.6** (71) Recently recommended **0** times [Hostify](https://www.softwareadvice.com/hotel-management/hostify-profile/) **4.6** (71) Recently recommended **0** times Stuck Between Options? 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