Reply Software


Reply is a cloud-based lead generation, contact management and email automation tool suitable for businesses of any size. The solution can be used for outbound and inbound sales, human resources and recruiting, business development, fundraising and more.

With Reply's finder tool, users can find company and prospect profiles and add them to their prospective list of customers. It allows users to search contacts by various parameters including role, experience, name or company. Users can also add contacts by uploading CSV files or by manual entry and then segment them or blacklist contacts as needed.

Reply’s campaign wizard allows users to define email workflows and send personalized and tailored messages. Users can check the performance of campaigns with metrics like open rate, delivery rate, reply rate, interested and not reachable.

Reply offers integration with popular customer relationship management (CRM) solutions including Salesforce, Close.io, Pipedrive and Base CRM.

New client followup
New client followup
New client followup
Campaign activity
Campaign activity
Finder
Finder
Reports
Reports
Contact list
Contact list
Mailing from templates
Mailing from templates

Supported Operating System(s):

Web browser (OS agnostic)



69 Reviews of Reply

Overall rating

4.5 / 5 stars

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Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Best Outreach tool ever!

Pros

Been using this tool for outreach for the last 8 months and the results have been amazing. Admin + Users can send emails and customise the templates. Easy to understand UI and simple reporting plus powerful BI gives this tool and edge over the competitors.

Cons

A user can send only 400 emails a day. That's actually good in a way as well.

Review Source: Capterra

Casey from ChurnZero

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Pros

The platform makes it easy to upload contacts and to put them into various campaigns

Cons

The platform is buggy and not necessarily easy to use.