# Reply Software Reviews, Demo & Pricing - 2026

> Review of Reply Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

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Overview

[Reviews](https://www.softwareadvice.com/crm/reply-profile/reviews/)[Alternatives](https://www.softwareadvice.com/crm/reply-profile/alternatives/)

# Reply 2026: Benefits, Features & Pricing

Wondering if Reply is right for your organization?

Our Sales Enablement Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    

## Overview

Reply

4.6

[(95)](https://www.softwareadvice.com/crm/reply-profile/reviews/)

Pricing

Starting at $49.00 per month

### About Reply

Reply.io helps sales teams book more meetings with less effort using AI-powered, multichannel outreach.  
It’s a sales engagement platform built to help reps and agencies connect with the right prospects, start conversations at scale, and book more meetings — all without the manual work.  
Use AI to find leads, write emails, follow up across channels, and even chat with website visitors, automatically. Perfect for growing sales teams, agencies, and anyone tired of chasing cold leads.

Key features:

-   AI SDR that works for you;
-   Built-in B2B database;
-   Multichannel outreach;
-   Findy Chrome Extension;
-   AI-powered personalization;
-   Email Deliverability Suite.

What makes Reply different:

-   Your own AI SDR that doesn’t just automate, It actually learns your product and adapts your outreach.
-   Whitelabel available. Perfect for agencies that want to offer a branded solution.
-   Agency Growth Hub. Purpose-built tools for lead gen agencies: dashboard, API, client management, bulk actions.

Who it’s for:

-   Sales teams looking to scale outreach without hiring more reps.
-   Agencies offering lead generation and outreach services to clients.
-   Founders or solo sellers who need more conversations...

, faster. - Businesses with multilingual audiences who need global outreach. Benefits of using Reply: - Save hours every week → Automate the repetitive stuff so your team can focus on selling, not chasing. - Reach more prospects, faster → Multichannel touchpoints and AI sequences help you scale outreach without losing the personal touch. - Book more qualified meetings → Let AI handle the heavy lifting (from prospecting to scheduling), so your calendar fills itself. - Stay out of spam → Built-in email tools keep your sender score healthy and your messages in inboxes. - Grow without growing your team → Get the power of a full sales team with fewer resources. Loved by 3,000+ teams worldwide & G2 Top 50 Sales Product of 2024!

Wondering if Reply is right for your organization?

Our Sales Enablement Software selection experts can help you in 15 minutes or less.

## Reply User Interface

## Popular Reply Alternatives

Main Product

Reply

4.6

[(95)](https://www.softwareadvice.com/crm/reply-profile/reviews/)

Ratings Breakdown

-   4.48Ease of use
-   4.41Value for money
-   4.63Customer support
-   4.56Functionality

Pricing

Starting at $49.00 per month

Get Price

Alternative Product

[Pipedrive](https://www.softwareadvice.com/crm/pipedrive-profile/)

4.5

[(3057)](https://www.softwareadvice.com/crm/pipedrive-profile/reviews/)

Ratings Breakdown

-   4.54Ease of use
-   4.39Value for money
-   4.37Customer support
-   4.30Functionality

Pricing

Starting at $19.00 per month

Get Price

Alternative Product

[Vanillasoft](https://www.softwareadvice.com/crm/vanilla-soft-profile/)

4.6

[(233)](https://www.softwareadvice.com/crm/vanilla-soft-profile/reviews/)

Ratings Breakdown

-   4.63Ease of use
-   4.49Value for money
-   4.55Customer support
-   4.41Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Salesloft](https://www.softwareadvice.com/product/169741-Salesloft/)

4.3

[(231)](https://www.softwareadvice.com/product/169741-Salesloft/reviews/)

Ratings Breakdown

-   4.29Ease of use
-   4.10Value for money
-   4.08Customer support
-   4.23Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Freshsales](https://www.softwareadvice.com/product/113796-Freshsales/)

4.5

[(622)](https://www.softwareadvice.com/product/113796-Freshsales/reviews/)

Ratings Breakdown

-   4.40Ease of use
-   4.42Value for money
-   4.42Customer support
-   4.39Functionality

Pricing

Starting at $11.00 per month

Get Price

Alternative Product

[Keap](https://www.softwareadvice.com/crm/infusionsoft-crm-profile/)

4.1

[(1298)](https://www.softwareadvice.com/crm/infusionsoft-crm-profile/reviews/)

Ratings Breakdown

-   3.56Ease of use
-   3.82Value for money
-   4.04Customer support
-   4.09Functionality

Pricing

Starting at $299.00 per month

Get Price

## Reply Pricing and Plans

Starting price: $49.00 per month

Free Trial

Free Version

Email Volume

$49.00

per user, per month

Plan includes:

-   Starts from 1.000 active contacts
-   Email Automation
-   Unlimited mailboxes
-   Unlimited email warmup
-   Unlimited contact storage
-   Unlimited emails monthly
-   1 user
-   Centralized inbox
-   Anti-spam & deliverability suite inbox

Multichannel

$89.00

per user, per month

Plan includes:

-   Unlimited Active contacts
-   Multichannel automation
-   10 mailboxes / user
-   Unlimited email warmup
-   Unlimited contact storage
-   Unlimited emails monthly
-   $ for additional users
-   Centralized inbox
-   Anti-spam & deliverability suite inbox

Agency

Pricing available upon request

Plan includes:

-   Unlimited clients
-   Email Automation
-   Unlimited mailboxes
-   Unlimited email warmup
-   Unlimited contact storage
-   Unlimited emails monthly
-   Unlimited users & clients
-   Centralized inbox
-   Anti-spam and deliverability suite
-   Agency Dashboard

Read More

AI SDR

$500.00

per month

Plan includes:

-   AI-created ICP
-   High-accuracy emails
-   Starts from 1.000 active contacts
-   Unlimited mailboxes
-   Unlimited contact storage
-   Unlimited users & clients
-   Centralized inbox
-   1.000 Real-time B2B contacts
-   Autopilot & Copilot Modes
-   Multichannel automation

Read More

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Reply Features

-   Popular features found in Sales Enablement
    
    Collaboration Tools
    
    Content Library
    
    CRM Integration
    
    Email Management
    
    Engagement Tracking
    
    Lead Scoring
    
    Performance Management
    
    Sales Planning
    
    Workflow Automation
    
-   More features of Reply
    
    Access Controls/Permissions
    
    Activity Dashboard
    
    Activity Tracking
    
    AI Writing Assistant
    
    Alerts/Notifications
    
    API
    
    Appointment Scheduling
    
    Audio File Management
    
    Audio/Video Recording
    
    Auto-Dialer
    
    Business Process Automation
    
    Calendar Management
    
    Call Recording
    
    Campaign Management
    
    Client Management
    
    Communication Management
    
    Contact Database
    
    Contact Management
    
    Content Management
    
    CRM
    
    Customizable Templates
    
    Dashboard
    
    Data Import/Export
    
    Drag & Drop
    
    Electronic Signature
    
    Email Marketing
    
    Email Templates
    
    Email Tracking
    
    For Sales Teams/Organizations
    
    Interaction Tracking
    
    Lead Capture
    
    Lead Generation
    
    Lead Management
    
    Lead Nurturing
    
    Meeting Management
    
    Performance Metrics
    
    Personalization
    
    Prospecting Tools
    
    Real-Time Data
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Sales Activity Management
    
    Sales Automation
    
    Sales Pipeline Management
    
    Sales Reports
    
    Sales Trend Analysis
    
    Scheduling
    
    Search/Filter
    
    Social Media Integration
    
    Strategic Planning
    
    Task Management
    
    Template Management
    
    Templates
    
    Third-Party Integrations
    
    User Management
    
    Workflow Management
    

## Reply Integrations

Zendesk Sell

Integration rated undefined from -1 review

Close

Integration rated undefined from -1 review

Copper

Integration rated undefined from -1 review

Pipedrive

Integration rated undefined from -1 review

Salesforce Platform

Integration rated undefined from -1 review

HubSpot CRM

Integration rated undefined from -1 review

See all 9 integrations

## Reply User Reviews

Overall Rating

4.6

Ratings Breakdown

5

74%

4

17%

3

4%

2

3%

1

2%

Secondary Ratings

Ease of Use

4.5

Value for money

4.4

Customer support

4.6

Functionality

4.6

Erwin M.

Verified reviewer

Capital Markets

2-10 employees

Used other for more than 2 years

Review source

Reviewed September 2019

Reply is the marketing suite most businesses need but don't know exist

5

Reply provides a very pleasant user experience, I highly recommend giving it a try.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Comprehensive feature set for efficient outbound and inbound marketing automation. Great support round the clock.

Cons:

Nothing, I really appreciate that they're constantly improving the software and adding features that are actually useful.

Read More

VR

Verified

Reviewer

Internet

Used daily for less than 2 years

Review source

Reviewed March 2018

Reply is a great tool with a host of features

4

Ratings Breakdown

3

Ease of use

3

Value for money

5

Customer support

5

Functionality

Pros:

The best thing about Reply is how many features it has. From A/B testing emails to swapping between plain text or linked opt-outs, it has pretty much everything you could ask for. A few of the top features: -Delivery based on prospect's time zone -A/B testing -Advanced statistics and reporting -Email throttling limits (i.e., sending amounts and time between each email being sent) -Super fast responses from the support team

Cons:

Reply can be difficult to get started with. Especially when compared with other sending softwares, the number of features can be overwhelming. I would recommend Reply for anyone who really wants to dive into the world of email marketing, but for newcomers, I would suggest other options.

Read More

Zee G.

Verified reviewer

Outsourcing/ Offshoring

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed March 2019

Make your emails reach your customers

5

We use Reply.io for following up our website leads. We have tried several instruments (SendGrid, MailChimp, HubSpot emails) before switching to Reply.io and so far it was the best instrument. Our response rate has increased by almost 10% due to Reply.io.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Previously 5

Pros:

\- because there is not a lot of HTML involved in the formatting of the email, the letters get directly into the inbox (unlike Promotions or Spam), which is the main benefit of this emailing instrument. - it's convenient to create email chains and track notifications and responses. - there are team plans for collaboration and you can see the activity of your colleagues, which helps a lot when you need to create statistics for the marketing department.

Cons:

\- the absence of the HTML formatting is both a blessing and a curse. It is hard to highlight things in the email sometimes, but it pays off well.

Read More

TT

Taras T.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed June 2018

Cool stuff for cold email outreach

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Easy and intuitive design; No worries about getting to spam lists; It's not ESP - it's just a tool that automates your sales process Great support

Cons:

For early stages price pretty high. But it\`s shouldn't be Reply\`s problem ) Sometimes there are prospects in my list with passing variables. Reply stops such campaigns. I wish it stops only those incomplete leads. Because it's not an issue to search them in the whole pack without any filter

Read More

Adam V.

Verified reviewer

Internet

Used weekly for less than 12 months

Review source

Reviewed December 2017

When properly understood and utilized this is a very powerful software marketing solution.

4

Automation, increased productivity, and greater visibility in the customer engagement process.

Ratings Breakdown

3

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

I like the ability to have a wide degree of flexibility in customizing our email campaigns. I really like that I don't have to stay on top of the campaigns being run, and that I can automate their schedules.

Cons:

It takes time to learn how to do things properly as there can be glitches. Once you are aware of them you can work around pretty easily, but finding out can be a bit painful if you are not meticulous in checking your campaigns before they go out.

Read More

HO

Hamid O.

Verified reviewer

Computer Software

11-50 employees

Used daily for less than 6 months

Review source

Reviewed July 2022

Low integrity + Not worth it

2

extremely bad experience

Ratings Breakdown

1

Ease of use

1

Value for money

1

Customer support

2

Functionality

Pros:

The UI is OK but not very intuitive. They offer a suite of channels for cold outreach which is nice but all added up we will stay away from this company.

Cons:

They charge you for what you already have paid for. Their customer service not only does not try to redo their mistakes but is super rude and entitled. Extremely bad experience. We had to use our bank to dispute the charges and contact the reseller that we had bought the services from. Low integrity business.

Reasons for choosing Reply

Appsumo deal looked good.

Read More

Iurii Z.

Verified reviewer

Used daily for less than 6 months

Review source

Reviewed November 2017

Awesome product and support

5

I was able to send efficient cold email campaigns and follow up my connections

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Their service is very easy to use. UI is friendly, plus they prepare a lot of templates which make it even easier to start if you are not experienced with the cold emails, yet. The staff is very friendly and helpful, ready to assist, consult on progress and suggest some optimization if that's possible.

Cons:

So far, I do not have any negative experience. Looking forward to be able to have more than 3 emails attached to one account.

Read More

Alex L.

Verified reviewer

Internet

11-50 employees

Used daily for less than 6 months

Review source

Reviewed September 2019

Bad but works.

3

Reply has good functionality but unfortunately didn't work for us because of the bugs.

Ratings Breakdown

3

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

One feature I loved was the bar on the left on your email which shows how good of an email is that by using AI.

Cons:

The email editor had bugs and we had to write an email in Google Docs and then paste them in Reply to avoid issues which Reply editor.

Read More

Casey A.

Verified reviewer

Computer Software

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed August 2018

Decent tool for growing sales team

4

Ratings Breakdown

2

Ease of use

3

Value for money

4

Customer support

3

Functionality

Pros:

The platform makes it easy to upload contacts and to put them into various campaigns

Cons:

The platform is buggy and not necessarily easy to use.

Read More

Emeka O.

Verified reviewer

Higher Education

Used weekly for less than 12 months

Review source

Reviewed June 2018

This is a great tool for automated emails.

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The software does what it's meant to do and it does this efficiently. The best part about Reply is actually its customer support!

Cons:

I do not have any issues with Reply.

Read More

Showing 1 - 10 of 95 Reviews

[See All Reviews](https://www.softwareadvice.com/crm/reply-profile/reviews/)

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