---
title: "icon"
description: "Reviews of Reply. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Reply is a good fit for you!"
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---

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Reply Reviews

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# Reply User Reviews

## Reviews Summary

## Overall Rating

4.6

* * *

## Ratings Breakdown

5

(70)

4

(16)

3

(4)

2

(3)

1

(2)

## Secondary Ratings

Ease-of-use

4.5

Customer Support

4.6

Value for money

4.4

Functionality

4.6

* * *

### Pros

"It gives organizations a variety of ways to communicate with targeted leads, including the ability to run campaigns, extract valid email addresses, and integrate with leading CRMs."

"You can also create multiple sequences in a campaign so your prospect is constantly being nurtured throughout your campaign."

"Really great at creating multi-step campaigns."

### Cons

"Their customer service not only does not try to redo their mistakes but is super rude and entitled."

"They charge you for what you already have paid for."

"I hit some bugs in their software, reported them to support and even included a screencast video showing what was happening."

* * *

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Reply Reviews, Pros and Cons - 2026 Software Advice