ResponseQue is a cloud-based automated live chat solution that helps customers find the answers they need while supporting operations. The solution helps users add live support to the websites and removes spam and junk messages. It integrates with existing websites and can be customized to match website’s designs and logo. Users can run the system by pasting a line of code into the website’s source code to add online customer service to their website. The solution sends email notifications to the users when a new question comes into the queue.
As customers enter their questions on the website, the questions enter a message queue. The company’s personnel work through the queue and analyzes each answer. It also trains itself to be able to automatically answer similar questions in the future.
ResponseQue is a suitable fit for businesses in any industry. Pricing is per month. Support is provided via email and phone.
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